Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,425 Reviews)
Open Ratings Snapshot
Rating breakdown 4,425 reviews
5 Stars
3,720
4 Stars
493
3 Stars
110
2 Stars
27
1 Star
75
88%of customers recommend this product. 
(
553 out of 631
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Z fold 7 phone
on December 31, 2025
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great phone..you must buy. I had a fold 4 before but this z7nis the game changer..fast..reliable...less bulky...
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 31, 2025
Posted by: Anonymous
from Albuquerque New Mexico
Expertise:Expert
Verified Purchase:Yes
Got this after getting the zfold 6 last year , this phone changes the game how thing's it is the cameras of course , and all the little upgrades the thinness of the phone is remarkable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best foldable in the market
on December 31, 2025
Posted by: Joe Li
from California
Expertise:Expert
Verified Purchase:Yes
Been using it since 5, the new 7 has great improvement, wish the battery size is bigger though. Love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My First Fold
on January 1, 2026
Posted by: Soto
from FL
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with my new phone. It is fast, and feels good in my hand. The full screen has been crucial in down time and in Sheets production.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Galaxy Z Fold 7 Review
on January 1, 2026
Posted by: Cman
from Denver, Co
Expertise:Intermediate
I previously owned the Galaxy Z Fold4 and was very satisfied with it. The balance between hardware and software felt respectful of the user, and I never felt like the device worked against me. With the Galaxy Z Fold 7, that experience has changed. While the hardware remains outstanding, the software environment is now deeply integrated with Google services in ways that feel intrusive rather than helpful. System level Google components cannot be fully removed or disabled, and overlapping Samsung and Google apps introduce unnecessary redundancy and complexity. More concerning is the persistent background behavior tied to voice and assistant services. Voice prompts and assistant activations appear even when not intentionally engaged, which creates a continual perception that the device remains active beyond direct user interaction. Whether intentional or not, this behavior erodes trust and makes it difficult to feel confident that privacy is fully respected both during use and while the phone is idle. Because of this shift, I have decided to move away from this device and actively seek a phone that is not tightly controlled by Google at the operating system level. This is not a rejection of Samsung’s hardware, which continues to lead in innovation, but for a device at this price point users should have meaningful control over their software environment and confidence that background services are not undermining their privacy. If you are fully invested in Google’s ecosystem this phone may feel seamless, but if you value autonomy, minimalism, and privacy this tradeoff deserves serious consideration before purchasing.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&RJanuary 2, 2026
Hey there Cman,
Thanks for providing such a detailed overview of the Galaxy Z Fold7. Samsung's progress in foldable tech continues, delivering a device that emphasizes power, flexibility, and productivity. The partnership with Google highlights an ecosystem deeply integrated to improve functionality across various services and devices. Your preferences for customization, independence, and seamless system integration can shape your daily use. Android's main benefit is its versatility, enabling you to customize your device to suit your needs. Keep in mind that many devices and operating systems today incorporate Google services, often through collaborations with manufacturers or proprietary software built on Google technology. Please check the linked articles below for more details about your device's features and ways to maximize your OS experience. This partnership ensures full functionality and compatibility, fundamental elements of the Android ecosystem. We appreciate your contributions to the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/#:~:text=Google%20privacy%20settings,provide%20you%20with%20faster%20searching.
Google Discover on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001618/#:~:text=up%20a%20bit.-,From%20the%20Home%20screen%2C%20touch%20and%20hold%20a%20blank%20portion,Read%20less

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Backup
on January 1, 2026
Posted by: AbyG
from IA
Expertise:Expert
Verified Purchase:Yes
Not satified with the battery backup, getting battery drain very soon
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 2, 2026
Hey there AbyG,
Thank you for sharing your experience with the Galaxy Z Fold7. Its large display and multitasking features are designed for immersive use throughout the day. Battery life can vary based on how features like multitasking, screen brightness, and connected services are used. You might find your phone drains faster when using your network service alone, but because your device connects to multiple networks simultaneously, the battery can drain more quickly. To improve battery life, you can open Settings, go to Battery, and tap View details to see app usage. Shorten screen timeout by navigating to Settings > Display > Screen timeout and selecting a shorter duration. To prevent accidental touches, enable Accidental touch protection in Settings > Display. Enable Adaptive brightness in Settings > Display for the screen to adjust automatically based on your patterns. Activate Power saving mode via Settings > Battery > Power saving to reduce performance and conserve battery. For longer battery life, choose the Light performance profile in Settings > Device care > Performance profile. To save battery, put rarely used apps to sleep by going to Settings > Battery > Background usage limits and adjusting as needed. For more tips, check out the online articles linked below. The Z series continues to innovate and deliver a powerful foldable device for users who depend on more than basic functions. Thank you for being part of the Samsung community and sharing your experience.
5G network service drains battery quickly on Samsung phone
https://www.samsung.com/us/support/troubleshoot/TSG10004621/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elias's review
on January 2, 2026
Posted by: Elias
from Colorado
Verified Purchase:Yes
Love the camera takes incredible pictures . Made my vacation better. Made GPS way easier . Love the translation feature. I would like a longer battery life
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very Smooth
on January 2, 2026
Posted by: Anonymous
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
Better camera than the 6. It's lighter and easier to hold. But no pen ........ That's a huge negative
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 2, 2026
Howdy Ron N,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The goal was for the device to be lighter, smoother, and more refined, showcasing ongoing advancements in foldable technology and engineering. Your feedback on feature priorities, such as pen use, which is important for some users interacting with larger screens, helps us understand user needs better. We appreciate your review and thank you for being part of the Samsung community.
-Ty

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Written by a customer while visiting Samsung US
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