Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,428 Reviews)
Rating breakdown 4,428 reviews
5 Stars
3,724
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
75
88%of customers recommend this product.
(
557 out of
635)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
1
ZF7
on December 26, 2025
Posted by: RobJ
Main screen needs to be wider, so that larger screen doesn't need to be accessed as much. This causes the phone's hinges to wear too soon
Response from Samsung USBy R&R, December 29, 2025
Hi RobJ,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Written by a customer while visiting Samsung US
Posted by: gadget
Verified Purchase:Yes
The phone is wonderful. I'm excited to experience the continual improvements and can't wait to see what the future holds.
Written by a customer while visiting Samsung US
Posted by: Gregory
from VA
Expertise:Intermediate
Verified Purchase:Yes
For some reason the Fold 7 will not connect to my Ring wearable which is less than a year old. The wearable software worked perfect on my Galaxy Fold 5 it even worked with my Galaxy 6 watch, but not with the Fold 7. I'm really not happy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hello Gregory,
Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
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Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Bill
from Virginia
Verified Purchase:Yes
The Z Fold 7 has never left my side since it's arrival. Although I still use the Tablet S10, this device has in many ways has place it's use. It seems as thought my tablet only gets use when the Z needs a charge. The battery life has been great for me. I stream and watch movie on the go! The Z Fold has also made it a dream when texting family and friends. I can text with one hand lighting fast with the phone closed because the size of the front screen. This device has truly become great companion! I'm currently debating whether or not I should by buy an new laptop! This is my first foldable device which is going to make it hard to go back to the old traditional slab phone! Thanks Samsung! You knocked this one out of the park!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John Park
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
I had Z Fold4 before. Z Fold7 camera are much better than Fold4 and more slim a than old device.
Love it so much.
Love it so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 2, 2026
Hey there John Park,
Thank you for sharing your experience with the Galaxy Z Fold7. Each new version builds on the previous one, improving design and camera quality while maintaining the versatility that Z Series users value. We appreciate your continued loyalty to Samsung. Thanks for sharing the love!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Each new version builds on the previous one, improving design and camera quality while maintaining the versatility that Z Series users value. We appreciate your continued loyalty to Samsung. Thanks for sharing the love!
-Ty
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Written by a customer while visiting Samsung US
Posted by: King
from CA
Verified Purchase:Yes
I'm always a fan of the Z Fold series. Z fold7 is another level of a top-notch mobile phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 12, 2026
Good day King,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Benjamin Alonzo
from Meriden, CT
Verified Purchase:Yes
The fact that I can carry a fully functional slim bar type smartphone and a tablet at the same time and in the same pocket it's just flagerbasting. Love the the quickness, love the design, love how good the video looks despite the rhe 4:3 aspect ratio, it's just mesmerizing. Kudos to the design and engineering team, this time they really took it out of the stadium.
Response from Samsung USBy R&R, January 9, 2026
Hi Benjamin Alonzo,
Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: PSGA
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome. I have heard that prior models start to have issues in the fold so I am hoping this has been fixed on the new model. I get a lot of comments on the phone when people see it. In full transparency, I won this phone and could have never afforded it on my own. I am very happy with it so far.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US