Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,722 Reviews)
Rating breakdown 7,722 reviews
5 Stars
6,332
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Michelle H
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I love the Samsung Galaxy Z Fold line. I love how much thinner it is when not folded and how big the screen is. I like the camera, but the lens does make it hard to wireless charge with some surfaces.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there Michelle H,
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
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Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone but lacks battery
on October 23, 2025
Posted by: Slipfoot1970
[This review was collected as part of a promotion.] Good Phone. I like the Galaxy AI built in and the larger screen size when I am reading. But the battery life is just insufficient. I have to walk around with a power bank if I am out and about all day.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello Slipfoot1970,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Refined and Reliable Upgrade
on October 23, 2025
Posted by: Finn522
[This review was collected as part of a promotion.] Upgrading from the Z Fold 3 to the Z Fold 7 feels like stepping into a more polished generation of foldable phones. The hinge design is sturdier and noticeably smoother, giving the device a more solid, premium feel. The inner display is brighter with improved clarity, making multitasking and media consumption far more enjoyable. Performance is fast and efficient, handling productivity apps and gaming with ease. Battery life also seems better optimized, lasting longer through the day.
While it’s still a large device to carry, the improvements in weight balance and durability make a real difference. Overall, the Z Fold 7 delivers meaningful refinements that make it feel like a mature and reliable foldable, not just a novelty.
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
It is better in every way. It is better than other 'normal' phones when in folded mode. Worth every cent.
Written by a customer while visiting Samsung US
Posted by: Chelsea
Expertise:Beginner
Verified Purchase:Yes
I used Motorola forever because I liked shaking my phone to turn the light on and they were cheap. But this phone is so so so so so much better. The camera is top tier and it's so cool that it turns into a tablet. It's very light weight and thin.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Love how light the phone is
on October 23, 2025
Posted by: BMDZ3598
[This review was collected as part of a promotion.] Use the phone for work taking notes , for my self to watch TV shows movies, use it for my son as well , amazing that can open phone to have a bigger display for gps , how light the phone is compared to others and also how efficient it is when using any software ,from playing games and it running super smooth love it all .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very impressive, almost there.
on October 23, 2025
Posted by: njaxson85
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a bit now, and overall I’m really impressed with how far Samsung has refined the foldable experience. The first thing I noticed is how much thinner and lighter it feels compared to earlier models — it genuinely sits in the hand like a regular phone when closed, and not like a “mini tablet” folded in half. The hinge is smooth, and when you open it up the inner screen is huge, bright, and incredibly immersive. Reading, multitasking, and watching videos feel natural and effortless on the larger display, and the extra space really does change how you use a phone day-to-day.
That said, there are still a couple of areas that need improvement. The camera is decent for everyday shots, but zooming in noticeably drops the image quality more than I’d expect from a premium device in this price range. Battery life is also just “okay” — enough for a normal day, but heavy use (especially on the big screen) drains it faster than I’d like.
Even with those shortcomings, I really enjoy using the Fold 7. The thinner build and the versatility of switching between a normal phone and a full mini-tablet make it hard to go back to a traditional device. It’s a great example of what a foldable should feel like.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there njaxson85,
Thank you for providing such a detailed and balanced review of the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the thinner design, the smoother hinge, and that expansive display. The Galaxy Z Fold7 truly suits those who want a phone that adapts to their daily life. Your insights on the camera and battery are especially valuable, coming from someone who clearly uses the device for reading, multitasking, and media. Regarding your concerns about battery life and camera, we’ve included some resources below with tips and tricks to enhance your camera performance for better photos and maximize your battery usage. The Galaxy Z Fold7 offers numerous camera settings and features ideal for capturing high-resolution selfies and videos. You can conveniently take a selfie from the Cover screen, tailor your shooting settings, and utilize Galaxy AI editing tools to personalize your photos. Samsung Galaxy phones and tablets include settings and features that help you monitor and extend your battery life. Keep track of your battery’s performance and activate power saving modes when needed to get the most out of your device. Even with the areas you mentioned, it’s exciting to see how much the overall versatility stands out to you. Thanks for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for providing such a detailed and balanced review of the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the thinner design, the smoother hinge, and that expansive display. The Galaxy Z Fold7 truly suits those who want a phone that adapts to their daily life. Your insights on the camera and battery are especially valuable, coming from someone who clearly uses the device for reading, multitasking, and media. Regarding your concerns about battery life and camera, we’ve included some resources below with tips and tricks to enhance your camera performance for better photos and maximize your battery usage. The Galaxy Z Fold7 offers numerous camera settings and features ideal for capturing high-resolution selfies and videos. You can conveniently take a selfie from the Cover screen, tailor your shooting settings, and utilize Galaxy AI editing tools to personalize your photos. Samsung Galaxy phones and tablets include settings and features that help you monitor and extend your battery life. Keep track of your battery’s performance and activate power saving modes when needed to get the most out of your device. Even with the areas you mentioned, it’s exciting to see how much the overall versatility stands out to you. Thanks for being part of the Samsung journey.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the ultimate smartphone of the year!
on October 23, 2025
Posted by: Samfan25
[This review was collected as part of a promotion.] I upgraded fom the Z Fold 4. What a difference! Amazingly thin and lighter with larger displays. Fits comfortably in my pocket. The Z fold 4 was very heavy and bulky. The QHD+ resolution is crystal clear. Refresh rate is super fast, as well. One minor inconvenience..the battery is only compatible with 25 watt charging. But I suspect the reason for that is a give & take in order to make this device so thin. Very impressed with this phone overall. 5 stars!!
Value
5
Written by a customer while visiting Samsung US