Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,722 Reviews)
Rating breakdown 7,722 reviews
5 Stars
6,332
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: kim3700
from Detroit MI
Expertise:Beginner
Verified Purchase:Yes
I was debating on this phone and have had it now for maybe almost a month. I absolutely love it! I was worried about the size and weight and if it would fit in my jean pockets - but it has passed every test. My previous phones were part of the Galaxy S series so the operating system was familiar but there seems to be a lot of different things I can do on this phone - I'm learning every day!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lyne
from South Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, but I notice it keep freezing, in I have to closed all the screen and start over. But the phone is beautiful, but have a few tech hiccups
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there Lyne,
Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you appreciate the design and immersive feel of the device. Your note about occasional freezing is useful because it points out moments where the experience could be better, and we value feedback from everyday use. You might notice improvements by checking if there's a software update available for your device. To do this, swipe down with two fingers from the top right corner of the screen, then tap the Settings icon. Scroll to and select Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates, based on your carrier. If an update is available, it will start downloading automatically, although some devices may require you to tap Download now. After the download finishes, follow the on-screen instructions to install the update. For additional tips on boosting performance and updating your device, see the link below. Thank you for being a valued member of our Samsung family.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Brad
Verified Purchase:Yes
Great Phone. nice features. switched from the s24 ultra. i do wish the front screen was wider. Also miss having the pen to use. would have been perfect for the larger unfolded screen. Battery life isn't that great as well
Response from Samsung USBy R&R, November 21, 2025
Hello Brad,
Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Power in the palm of your hand
on October 31, 2025
Posted by: Elrey929
[This review was collected as part of a promotion.] Powerful, Smart, and Perfect for Everything!
My Galaxy S25 Ultra has become my all-in-one device for work, streaming, and gaming. The Galaxy AI features are amazing — I use them to summarize notes, translate messages, and edit photos effortlessly. The display is stunning for movies and sports, and the performance is super smooth for gaming and multitasking. The camera captures incredible detail, and the battery easily lasts all day. Simply the smartest and most powerful phone I’ve ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrant Display and Perfect for Watching Videos
on October 31, 2025
Posted by: Arman
Verified Purchase:Yes
Loving my Samsung Fold 7! The vibrant display makes everything pop, and the fold feature is perfect for watching YouTube and videos hands-free.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kissimmee florida
Expertise:Expert
Verified Purchase:Yes
In my opinion, it's been one of the best foldable phones they've made in terms of weight, software, memory, and size. They've improved a lot in every way. I'm a big fan of Samsung technology, but this phone has been something really great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 31, 2025
Greetings Mrventz,
Thank you for your insightful review of the Galaxy Z Fold7. It's clear that this generation stands out in weight, software, memory, and size, showcasing the unique qualities of the Fold series. The Fold7 has attracted many fans thanks to its slimmer profile and improved multitasking, fitting smoothly into your daily life. We’re pleased it has become one of your favorite Samsung products. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for your insightful review of the Galaxy Z Fold7. It's clear that this generation stands out in weight, software, memory, and size, showcasing the unique qualities of the Fold series. The Fold7 has attracted many fans thanks to its slimmer profile and improved multitasking, fitting smoothly into your daily life. We’re pleased it has become one of your favorite Samsung products. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 is better.
on October 31, 2025
Posted by: Nimododv06
[This review was collected as part of a promotion.] I had the Fold 3 first than upgraded to the Fold 5 both those ran very good but eventually the Fold 5 started to have issues with wifi and Bluetooth so luckily I still had the Fold 3 so I went back to my roots. The security/firmware updates life came to an end on that phone recently so I now have the Fold 7. The difference in weight is insane..Fold 7 is soooo much thinner takes a little time to get use too. Texting is and feels way better now that the screen is little wider. The AI capabilities is another plus. Haven't fully explored yet but what I have is pretty awesome. I invested in a case and screen protector cause I hope to have this phone for some years. Very happy I upgraded.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hi there,
We’re glad to hear the Galaxy Z Fold7 is delivering the upgrade you were looking for. The lighter build, wider screen, and enhanced AI tools are definitely standout additions, especially for texting, entertainment, and everyday productivity. It’s great that you’re exploring more features and customizing it to fit your style. Thanks for sharing how the Fold7 is fitting into your life long-term. We appreciate you being part of the Samsung community.
-Ty
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We’re glad to hear the Galaxy Z Fold7 is delivering the upgrade you were looking for. The lighter build, wider screen, and enhanced AI tools are definitely standout additions, especially for texting, entertainment, and everyday productivity. It’s great that you’re exploring more features and customizing it to fit your style. Thanks for sharing how the Fold7 is fitting into your life long-term. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
New Fold 7 Owner
on October 31, 2025
Posted by: ChrisF
[This review was collected as part of a promotion.] I am really enjoying my new Samsung Fold 7. I am coming from a Samsung Ultra S22 so it was time for an upgrade. I debated on going with the S25 Ultra or waiting for the S26 Ultra , but wanted to try something different. I really liked all the features the Fold 7 had to offer. The size of the S22 screen was nice but I like the fact the screen is a little smaller on the fold 7 when folded for normal use. I like the fact that I can unfold the phone and have a much bigger area to view in my free time. It gives me the freedom to watch any YouTube videos or watch sports on a bigger screen which is VERY NICE... I like all the different options of customization you can do to the phone and make it yours. I have only used a little bit of the Galaxy AI, but I am excited to use more of it. Hopefully, Galaxy AI will assist me with any difficult tasks I am trying to accomplish. I have owned the Samsung Fold 7 now for about 2 weeks and I am super happy I made the switch. I definitely recommend it to anyone looking for a new phone. It is definitely worth it!!!
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey ChrisF,
We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
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We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US