Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,721 Reviews)
Rating breakdown 7,721 reviews
5 Stars
6,331
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Amazing Hardware, Software Needs Improvement
on November 9, 2025
Posted by: AnthonyJ
[This review was collected as part of a promotion.] The galaxy Z fold seven as an incredible device in terms of hardware. The cameras were great, and the screen size is perfect, one folded, and even better when unfolded. My only complaint with this device is the software aside from galaxy AI. Galaxy AI does a great job of filling in the gaps and streamlining workflow. However, I found that the software itself and multitasking is a bit glitchy and it doesn’t seem to be as streamline or as smooth work flaws as I’d like. Also, I’m not a big fan of the keyboard. Everything else about the hardware is incredible, including the CPU and the incredible cameras.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hola AnthonyJ,
Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. Your description of the hardware, from the cameras to the display and performance, really highlights the strengths of this generation. Your insights on multitasking and the keyboard provide valuable feedback on how the experience could be even more refined. It’s great to hear how Galaxy AI supports your workflow, and feedback like yours helps paint a full picture of how this device is used in real life. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Lizette
from FL
Expertise:Expert
Verified Purchase:Yes
Amazing phone, is may 3rd fold, i will continue alway with the fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, November 10, 2025
Hi Lizette,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We thank you for being a long-time Galaxy Z Fold fan, and we are thrilled you have your hands on the latest Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We thank you for being a long-time Galaxy Z Fold fan, and we are thrilled you have your hands on the latest Galaxy Z Fold7. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best
on November 9, 2025
Posted by: Zfold7fanatic
[This review was collected as part of a promotion.] It works great all day playing youtube in the baclground with location on as well as using bluetooth and hotspot all at same time and the battery lasts 8 hours easy running all that at once along with playing mobile games such as fortnite. The camera quality is amazing as well and i feel i have a mini laptop in my hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is definitely a game changer
on November 9, 2025
Posted by: icecream2052
[This review was collected as part of a promotion.] Usefulness of AI on the business level is superior, used all aspects of it from translating, image editing to searching. Extremely useful and the openess for multitasking superior, had more than 7 apps open running. Excellent craftsmanship and ui.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy very pleased
on November 9, 2025
Posted by: Bigspenda
[This review was collected as part of a promotion.] I've been loving this phone for the simple fact that it's like im watching TV on something I can fit in my pocket. When im watching my videos it's also helpful to use galaxy Ai to help me find products that I see in my videos and I can search it up with 2 simple buttons
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its like having a phone and tablet all in one!!!!
on November 9, 2025
Posted by: Howard
[This review was collected as part of a promotion.] I used my Samsung galaxy fold 7 for everything I use a laptop for :and it get the job done very nicely..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Obscenely huge camera bump
on November 9, 2025
Posted by: GeneInDetroit
[This review was collected as part of a promotion.] This phone is a winner in nearly all respects but this camera bump really drags it down. At some point these manufacturers are going to either recognize people want professional quality cameras. Just good ones. I mean how much difference does it make to social media posts. None. If they dont someone new will.
Value
5
Written by a customer while visiting Samsung US
Posted by: iR0k
Verified Purchase:Yes
💯 satisfied with Z Fold 7........................
Written by a customer while visiting Samsung US