Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,681 Reviews)
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
3
Feature wise plus. Battery to m only drawback
on August 17, 2026
Posted by: Tcd2218
[This review was collected as part of a promotion.] I enjoy the phone aspect of it and enjoy notifications. For alot of things. But the battery drain makes me cautious for events when I know I will be away from charges. Of course I have pursoded enough battery packs to satisfy the event and the minimalist variety. But that extra cost comparingly is 2 almost another phone.
Value
3
Response from Samsung USBy R&R, August 21, 2026
Ahoy Tcd2218,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device offers an expansive display, powerful multitasking features, and convenient notification options for a versatile Galaxy experience. We understand that faster battery drain can make you feel cautious about attending events or spending extended periods away from a charger.
If you’ve noticed that your phone battery could use some enhancements, please consider the following suggestions:
1. **Check App Usage:** Navigate to Settings, tap on Battery, then scroll down to the graph and select "View details" to review information about app usage.
2. **Enable Power Saving Mode:** Turn on Power Saving Mode to decrease your phone’s performance. Tap on Power Saving, and then switch on the options you prefer.
3. **Optimize Background App Usage:** To prevent battery drainage from rarely used apps, tap on "Background usage limits." Here, you can adjust the following settings:
- **Put Unused Apps to Sleep:** This feature automatically puts apps to sleep if they haven’t been used for a while.
- **Never Sleep Apps:** Choose which apps will not be automatically set to sleeping mode.
- **Sleeping Apps:** Select the apps that won’t run in the background. You can also view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only work when you open them.
4. **Switch to Light Performance Profile:** To prioritize battery life over processing speed, go to Settings, tap on Device Care, then Performance Profile, and select "Light."
For more information on how to extend the battery life of your Galaxy Z Fold7, please refer to the link below. Thank you for sharing your experience as Samsung continues to enhance Galaxy performance.
Battery draining fast on Galaxy phones and tablets
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device offers an expansive display, powerful multitasking features, and convenient notification options for a versatile Galaxy experience. We understand that faster battery drain can make you feel cautious about attending events or spending extended periods away from a charger.
If you’ve noticed that your phone battery could use some enhancements, please consider the following suggestions:
1. **Check App Usage:** Navigate to Settings, tap on Battery, then scroll down to the graph and select "View details" to review information about app usage.
2. **Enable Power Saving Mode:** Turn on Power Saving Mode to decrease your phone’s performance. Tap on Power Saving, and then switch on the options you prefer.
3. **Optimize Background App Usage:** To prevent battery drainage from rarely used apps, tap on "Background usage limits." Here, you can adjust the following settings:
- **Put Unused Apps to Sleep:** This feature automatically puts apps to sleep if they haven’t been used for a while.
- **Never Sleep Apps:** Choose which apps will not be automatically set to sleeping mode.
- **Sleeping Apps:** Select the apps that won’t run in the background. You can also view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only work when you open them.
4. **Switch to Light Performance Profile:** To prioritize battery life over processing speed, go to Settings, tap on Device Care, then Performance Profile, and select "Light."
For more information on how to extend the battery life of your Galaxy Z Fold7, please refer to the link below. Thank you for sharing your experience as Samsung continues to enhance Galaxy performance.
Battery draining fast on Galaxy phones and tablets
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone the zfold 7
on August 17, 2026
Posted by: Akprimate
[This review was collected as part of a promotion.] I use this phone at work all the time. I tour guide and flip it open to show historical photos. Everyone that sees it falls in love with it. Worth the upgrade from the iphones. I would purchase again. Ive also dropped thos phone form a height with no damage to screens or cameras. Its a well built phone with no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like how it opens up
on August 17, 2026
Posted by: Morningdove65
[This review was collected as part of a promotion.] I chose this device because of how it opens to a bigger screen. It is like small tablet when you have it open to the bigger screen and you are able to read the words. I love my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product great tablet and phone in one
on August 17, 2026
Posted by: Techbro
[This review was collected as part of a promotion.] Im so glad I chose the z fold phone I had the fold since the first fold. This phone is ultra thin and great for watching movies and playing games with the big screen. Also great for multi page work, I recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose and will continue to choose the z fold
on August 17, 2026
Posted by: KingAnubix
[This review was collected as part of a promotion.] I chose the z fold series and will continue to choose the z fold series due to innovation and how it replaces iPad
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cost ended my habit to upgrade with each new model
on August 17, 2026
Posted by: QuinnandStar
[This review was collected as part of a promotion.] I chose the Z7 after enjoying the Z5 so much. The Z5 didn't offer wifi 7 and I wanted it. Also the reduced screen fold line improved. For the Z7, when people ask me what I like most about it, I tell them everything". ZFolds can best be compared to how I felt when I went from my flip phone to a smartphone. It's something that you can't ever go back to.
The screens have good brightness but they can leave me looking for more when I'm in sunlight. The battery is just ok if its unfolded I'm recharging in 3 to 4 hrs with frequent use. If I'm down to 50%, I'll limit using the full screen so much unless I'm near a charger. So glad to hear starting with the Z8, Samsung is improving the batteries now.
The cost for developing and mass producing this level technology must be immense and I get why the phone is extremely expensive. Nonetheless, it's no less disappointing I can no longer afford to upgrade every time the next new model is released. For me, given the cost, yearly upgrading days are gone, now I buy only "as needed" but I'll never go back to a standard single screen again. Glad I chose the Z7 everyday!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 17, 2026
Posted by: Reviewmaster
[This review was collected as part of a promotion.] I chose this phone, aside from being a folding phone.
I chose it for the picture and responsive quality, camera is also a good asset if you take a lot of pictures.
Unfolding the phone is great for watching movies or for multi-task.
I chose it for the picture and responsive quality, camera is also a good asset if you take a lot of pictures.
Unfolding the phone is great for watching movies or for multi-task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on August 17, 2026
Posted by: IB26C4U
[This review was collected as part of a promotion.] I feel like samsung made this phone and held back on the important thing. The battery. My battery drains so fast daily using this and when I go to charge it, it takes an hour or longer to get the battery up to a percentage I feel comfortable with to leave the house. I wish this had a faster charge and bigger battery and then I would be happy. Everything else is great. Display quality, quickness with multitasking and functionality.
Value
4
Written by a customer while visiting Samsung US