Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
This is an amazing device
on October 14, 2025
Posted by: Newfold7
[This review was collected as part of a promotion.] The z fold 7 is an amazing piece of hardware that allows you to have a traditional smartphone and a tablet in one device. The screens are very clear and bright and the processor is super snappy. The Galaxy AI functions in the camera app alone make this a no brainer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone but I miss my S Pen
on October 14, 2025
Posted by: Jomjom
[This review was collected as part of a promotion.] I’ve been using the Z Fold 7 for a couple weeks now, and honestly, it’s pretty cool. The big screen is awesome for videos and multitasking, and it feels way thinner and lighter than I expected. The fold still makes me a bit nervous long-term, but so far so good.
Galaxy AI is fun, stuff like Circle to Search and photo editing is neat, but not life-changing. Some apps still don’t work great on the big screen, and I miss the S Pen.
Battery’s decent, not amazing. Cameras are solid, and performance is super fast. Price is high, but if you’re into tech and like trying new stuff, it’s a fun phone to have. Not perfect, but I like it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my foldable phone
on October 14, 2025
Posted by: Sampa20
[This review was collected as part of a promotion.] I love this phone's design, as it has a good form factor for a foldable phone, and Galaxy AI makes it enjoyable to use my phone. I used Live Transcribe on my trip to Brazil, and it made it much easier to communicate with people who don't know English.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with factory reset
on October 14, 2025
Posted by: Court1
[This review was collected as part of a promotion.] I factory reset and the apps with Samsung will not download back on the phone
Passwords not saving correctly
Passwords not saving correctly
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hello Court1,
Thank you for letting us know how it is going with your Galaxy Z Fold7. We need to gather more information regarding your experience, such as are you downloading them from the Google Play store and other intel to better assist. Please reach out to our Samsung Support Team in order to provide you with tailored assistance to get your phone back up and running to your liking. We are here to help. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy Z Fold7. We need to gather more information regarding your experience, such as are you downloading them from the Google Play store and other intel to better assist. Please reach out to our Samsung Support Team in order to provide you with tailored assistance to get your phone back up and running to your liking. We are here to help. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Is a relly good phone, is very slim and nice
on October 14, 2025
Posted by: Misoffi
[This review was collected as part of a promotion.] I use the phone in daily, recently i made use of the Ai to generate a birthday card and it was easy and the result was amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely unbelievable.
on October 14, 2025
Posted by: Dragonstorm305
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 feels like something straight out of the future. Every time I unfold it, I still catch myself just staring at how thin and light it is — it’s honestly unreal. The outer display feels like a regular phone now, not a compromise, which makes it perfect for quick messages, calls, or social scrolling. Then you open it up, and the massive inner display completely changes how you use a phone — streaming, gaming, multitasking, even school or work projects feel like they belong on a tablet. Watching movies or editing documents on that screen is next-level immersive.
Galaxy AI takes the experience even further. From real-time transcription and translation during classes or meetings to Note Assist and generative photo editing, it genuinely feels like having a smart assistant built right in. It learns my habits and helps me focus when I need to, pairing perfectly with Samsung’s digital wellbeing tools that remind me to take breaks and manage screen time better.
This phone hasn’t just changed how I use tech — it’s changed my daily routine. I can jump from entertainment to productivity seamlessly, with power that keeps up and design that feels impossibly advanced. The Fold 7 isn’t just a phone — it’s the most futuristic device I’ve ever held.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's so good
on October 14, 2025
Posted by: MikePoll
[This review was collected as part of a promotion.] I really like this 2 display phone. Camera and all others features is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Fold yet!
on October 14, 2025
Posted by: JimBravo
[This review was collected as part of a promotion.] I've owned every Fold and can say the Fold 7 is absolutely the best Fold made, and the best folding phone available!
I use it for personal and work. It's everything that you expect from a phone, plus has enough usability that I can handle some work-related tasks that wouldn't be possible on a regular smart phone, and don't have to reach for my laptop or tablet.
Galaxy AI on the Fold 7 has been the most useful AI yet. So useful, that I actually use it now, instead of just as a party trick.
Keep up the great work Samsung!
Value
5
Written by a customer while visiting Samsung US