Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,681 Reviews)
Open Ratings Snapshot
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Samsung Galaxy Fold 7
on August 18, 2026
Posted by: BeezyMan
[This review was collected as part of a promotion.] I chose this phone because I never have had a phone like this before. It has so many features. It really is the coolest phone I have ever have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on August 18, 2026
Posted by: Sandman63
[This review was collected as part of a promotion.] Love this phone
“I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on August 17, 2026
Posted by: SmoothOperator5
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 because I wanted to try a foldable device with high end specs while also taking advantage of a large display when and if I wanted to. Overall, I have been very happy with this phone despite not always being happy with the camera or the speaker. Most times, the pictures and videos come out very well, but it is noticeable when it doesn't come out how you'd expect it to. The speaker is also not as loud as I thought it would have been when playing music out loud. Despite that, it's still a very solid phone and I tremendously enjoy using the larger screen for just about everything! The features are awesome and I'm always finding something new every day. The phone is very intuitive and well thought out as well. I love how it feels in your hand when closed as well as when it's open! Using AI and routines have been the icing on the cake to using this phone too and I feel those get overlooked quite a bit.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Streaming and gaming on the go or at home
on August 17, 2026
Posted by: SavageGram96
[This review was collected as part of a promotion.] I choose the z fold 7 for the gaming and streaming movies and tv shows I love watching without needing a TV the z fold is literally all that in one I cant complain at all about this phone it has been very reliable and on my side since the day I bought it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on August 17, 2026
Posted by: pro6lem
[This review was collected as part of a promotion.] love this phone is like having a cellphone and a tablet a the same time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but not great
on August 17, 2026
Posted by: laxyall
[This review was collected as part of a promotion.] The internal screen protector that was put on from the factory is bubbling in the fold. Looks bad.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 24, 2026
Hi there laxyall,

Thank you for sharing your experience with the Galaxy Z Fold 7. The Galaxy Z Fold 7 features a large inner display, robust multitasking capabilities, and a sleek foldable design that delivers a unique Galaxy experience. We understand it can be frustrating to see bubbles on the factory-installed inner screen protector, especially at the fold, where they are particularly noticeable. If your display is not performing as expected, please contact our Samsung Support Team for help with your warranty and repair options. We appreciate your feedback as Samsung continues to enhance the durability and design of Galaxy foldables.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fold is great for everyday productivity
on August 17, 2026
Posted by: LuisM277
[This review was collected as part of a promotion.] I chose the Samsung Z Fold because it makes everyday tasks easier. The inside screen is great for reading, checking emails, or watching photos and videos more comfortably. When it’s folded it still works fine for quick messages, emails and calls. The hinge feels solid, the battery gets me through the day, and overall it’s one of those gadgets that quietly becomes part of your routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Myphone Galaxy 7 flip
on August 17, 2026
Posted by: Bigcountry
[This review was collected as part of a promotion.] I love it I choose to keep it for advice and everything under the sun 🌞
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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