Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Thinkrama
from NY
Expertise:Expert
Verified Purchase:Yes
Excellent form factor and lightweight. Device is extremely thin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hiya Thinkrama,
Thank you for reviewing the Galaxy Z Fold7. The slimmer frame and lighter weight are noticeable improvements, especially for those upgrading from earlier models. The Fold7 provides a tablet-like workspace without feeling bulky, and it’s great to hear you’re enjoying the design. Your reviews help shoppers understand what it’s like to carry and use the device daily.
-Ty
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Thank you for reviewing the Galaxy Z Fold7. The slimmer frame and lighter weight are noticeable improvements, especially for those upgrading from earlier models. The Fold7 provides a tablet-like workspace without feeling bulky, and it’s great to hear you’re enjoying the design. Your reviews help shoppers understand what it’s like to carry and use the device daily.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money!
on November 4, 2025
Posted by: Storieddeth
Expertise:Expert
I do not recommend this phone. The only awesome thing about it is how thin they managed to make it. The Z Fold 7 gets absolutely TERRIBLE service. My S23 Ultra was amazing and would get excellent signal in places that this phone gets no signal. As someone that travels a lot, the Z Fold 7 is almost worthless. The battery life is also terrible, even if you rarely use the bigger screen. I wish I would have kept my Ultra.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, November 5, 2025
Good day Storieddeth,
Thank you for reaching out and providing feedback about your Galaxy Z Fold7. We know that staying connected is essential when using your mobile device. Depending on your location and surroundings, your device may temporarily lose network connection or experience slower speeds. This can be due to your plan, region, or network settings. If you're using a 5G device but can't access 5G, check with your carrier to confirm your plan includes 5G and that your account is active. Also, ensure you’re in an area that supports 5G. Resetting your network settings often fixes many issues; note that this will erase all Bluetooth pairings and Wi-Fi networks. To do this, go to Settings > General management > Reset > Reset network settings, then tap Reset settings and enter your PIN or password if prompted. Finally, tap Reset and test your connection afterward. For additional information, refer to the linked article below. If you need further help, contact our Samsung Support Team. We value your feedback and appreciate you choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
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Thank you for reaching out and providing feedback about your Galaxy Z Fold7. We know that staying connected is essential when using your mobile device. Depending on your location and surroundings, your device may temporarily lose network connection or experience slower speeds. This can be due to your plan, region, or network settings. If you're using a 5G device but can't access 5G, check with your carrier to confirm your plan includes 5G and that your account is active. Also, ensure you’re in an area that supports 5G. Resetting your network settings often fixes many issues; note that this will erase all Bluetooth pairings and Wi-Fi networks. To do this, go to Settings > General management > Reset > Reset network settings, then tap Reset settings and enter your PIN or password if prompted. Finally, tap Reset and test your connection afterward. For additional information, refer to the linked article below. If you need further help, contact our Samsung Support Team. We value your feedback and appreciate you choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: John
from WA State.
Expertise:Intermediate
Verified Purchase:Yes
Much better than expected. I like the wider folded lock screen. Feels more like a usable interface without having to open phone. Opened the device is great for viewing videos ,PDF', And playing games. Decent battery life. With a military grade case, it can be used in even the worst environmental conditions.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, November 5, 2025
Hi John,
Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Thank you for your kind words. The Galaxy Z Fold combines productivity and entertainment, and we’re glad it suits both. We appreciate you reaching out and choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
where is the s pen???
on November 4, 2025
Posted by: Jackary
absolutely not worth it without the s pen. what a disappointment!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 5, 2025
Hello Jackary,
Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Demishizle
Verified Purchase:Yes
The most perfect transaction I have made in years. A good deal and functional phone.
Response from Samsung USBy R&R, November 5, 2025
Hi there Demishizle,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Gris
from California
Expertise:Expert
Verified Purchase:Yes
More than what I expected. Light, easy to carry and the battery last longer. I recommend it to family and friends.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey Gris,
We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
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We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 4, 2025
Posted by: Mell29
[This review was collected as part of a promotion.] I'm really jealous, I want to upgrade from the F6 to the F7 but I need a good deal, but from what I see my friends saying, it's the perfect phone
Value
5
Written by a customer while visiting Samsung US