Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,681 Reviews)
Open Ratings Snapshot
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Best phone ive ever had
on August 22, 2026
Posted by: Shloombis
[This review was collected as part of a promotion.] I chose the z fold 7 because i thought it was such a cool and futuristic idea and when i bought it my mind was absolutely blown by all the features and possibilities. Best decision ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is amazing but..
on August 22, 2026
Posted by: rn1r00
[This review was collected as part of a promotion.] I love this phone and especially the 200mp camera its unbelievable. Had this the first week it came out was skeptical on a fold phone but after 7 versions i trusted to buy it.
Had it in a outtbox since day 1 and so.ehow my inner screen just stopped working never dropped my phone once got the best protective case that a fold can use and still no inner screen.. great phone but sad i cant use its full potential anymore.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love samsung phones.
on August 22, 2026
Posted by: Nighat
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 7 is such an impressive phone! I love its unique foldable design, stunning display, and powerful camera. It combines style and performance in a compact device that's perfect for everyday use. I choose this because of its attractive style and long lasting battery. I recommend this to all. Thanks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Won't ever go back..
on August 21, 2026
Posted by: JeepinGirly
[This review was collected as part of a promotion.] As soon as the Fold series landed, I knew it was for me. I chose it immediately, and I am now onto the 7th model. I love almost everything about my Fold. I can happily play games, watch TV/movies, shop and do all the daily must do's all on one device. I genuinely adore it. The biggest complaints I have are battery life and sound. But I love the phone too much to let it bother me. I just carry my battery charger, and have a Bluetooth speaker laying around.
Now that 8 is here, I'm drooling. I cannot wait to get my hands on that new beautiful fold. If you are looking for a new phone, look no further! Skip that other major company's device because it has nothing on this beauty!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on August 21, 2026
Posted by: Jagoff4life
[This review was collected as part of a promotion.] I'm looking forward to hearing about the latest foldable device! Reviews often highlight the innovative design and the unique user experience these phones offer. It will be interesting to see how the camera performance and battery life compare. I'm also curious about the durability of the screen and the overall build quality. Thanks for sharing your thoughts! I chose
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My fold 7 the best thing
on August 20, 2026
Posted by: Rkb757
[This review was collected as part of a promotion.] I choose the fold 7 because one i love the fold devices and most of all I love Samsung and there new devices I love the new one ui 8.5 and the operating system all everything about it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is Good but not Great yet
on August 20, 2026
Posted by: Yoshii
[This review was collected as part of a promotion.] The device is very thin, well designed and somewhat durable. The crease is an issue and it had glare. Hopefully they fix this in future models.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible device
on August 20, 2026
Posted by: Techtoch
from Texas
Expertise:Expert
Device is not holding charge or fast charging anymore. 11 months old
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, August 24, 2026
Hello Techtoch,

Thank you for updating us on your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 offers an expansive display, powerful multitasking capabilities, and convenient fast charging support for everyday use. We understand that reduced battery performance and the loss of fast charging after 11 months can greatly impact your experience. If your phone is no longer holding a charge, please contact our Samsung Support Team to learn more about repair and warranty options. We appreciate you sharing these details as Samsung continues to enhance the performance and longevity of our Galaxy devices.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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