Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,681 Reviews)
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
3
Z Fold 7 review
on August 31, 2026
Posted by: Ferose
[This review was collected as part of a promotion.] I chose the z fold 7 for my latest upgrade. It is a decent phone but not as user friendly as I had hoped. The side buttons are in an awkward place. Not my favorite.
Value
3
Response from Samsung USBy R&R, September 1, 2026
Hello Ferose,
Thank you for sharing the reasons behind your choice of the Galaxy Z Fold7. We appreciate your decision to choose this device. Its large display, sleek folding design, and multitasking features offer a versatile mobile experience. We also value your feedback regarding the placement of the side buttons and how it impacts everyday usability. Your input is invaluable in helping Samsung refine future Galaxy designs.
-Ty
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Thank you for sharing the reasons behind your choice of the Galaxy Z Fold7. We appreciate your decision to choose this device. Its large display, sleek folding design, and multitasking features offer a versatile mobile experience. We also value your feedback regarding the placement of the side buttons and how it impacts everyday usability. Your input is invaluable in helping Samsung refine future Galaxy designs.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
z fold7 is a uniquely fascinating flagship phone
on August 30, 2026
Posted by: BtaWlf
[This review was collected as part of a promotion.] I chose the Z fold7 for it's unique folding ability and as an upgrade from the s22 Ultra. I seem to be finding myself using the larger main more than the cover screen. I also find the rear selfie camera to be a great addition as I am using that function a lot for better images. I am also glad that dual camera/director view is back as that was my favorite function from the Note 9.
Value
5
Response from Samsung USBy R&R, September 4, 2026
Hello BtaWlf,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. It sounds like an exciting upgrade from your Galaxy S22 Ultra! The immersive main display, unique folding design, and versatile rear camera enhance both creativity and everyday use. We're thrilled to hear that the Dual Camera and Director View features have revived a favorite aspect of your Note 9 experience. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. It sounds like an exciting upgrade from your Galaxy S22 Ultra! The immersive main display, unique folding design, and versatile rear camera enhance both creativity and everyday use. We're thrilled to hear that the Dual Camera and Director View features have revived a favorite aspect of your Note 9 experience. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 28, 2026
Posted by: Culper76
[This review was collected as part of a promotion.] I chose to get the samsun z fold 7 and it does not disappoint. I use this phone on the day to day for trading and conducting financial business with ease. It has great features that make it like im using my computer on the go. Also for personal use it has great quality for playing videos and listening to music. The camera also takes such clear pictures. I honestly just converted to a Samsung user, but having the z fold 7 i dont think i will ever buy a different kind of phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing quality
on August 28, 2026
Posted by: A26Dell
[This review was collected as part of a promotion.] I choose the Z Fold 7 due to the features with high quality pictures. The Galaxy Z Fold7 is an excellent phone-tablet combination, especially for multitasking, videos, reading documents and working with several apps simultaneously. However, it only makes financial sense now if you find it heavily discounted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with room to grow
on August 28, 2026
Posted by: SamsungGuy
[This review was collected as part of a promotion.] I chose the fold 7 because I saw how much of an upgrade it was over the fold 6. I was an previous owner of both the fold 5 and fold 6 and a dedicated member family since the galaxy S4. If I could improve anything on the device it would be its screen width when closed. The fold 5 had an outter display that was very narrow and the fold 6 increased it marginally and its maybe slightly wider on the fold 7 and 8 ultra, but the average consumer (especially those coming from the note series or the galaxy s ultra line) would prefer an outter display that's as wide as a Ultra. The success of the fold 8 is mostly because of the wider outter display. It's not the passport size that many of the fold 8 owners like, it's really the wider outter display. So in short if I could change anything on the fold 7 (or fold 8 Ultra) it would be to have a wider outter display (at least as wide as a s26 ultra) which in turn would give us a wider more rectangular inner display.
Value
4
Response from Samsung USBy R&R, August 31, 2026
Hi there SamsungGuy,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an immersive inner display, smooth multitasking capabilities, and a sophisticated folding design that continually enhances the Galaxy Fold experience. We appreciate your feedback regarding a wider cover screen and how this modification could improve the shape of the inner display. Thank you for your loyalty to Samsung Galaxy since the Galaxy S4. We truly value your commitment to the Samsung brand.
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an immersive inner display, smooth multitasking capabilities, and a sophisticated folding design that continually enhances the Galaxy Fold experience. We appreciate your feedback regarding a wider cover screen and how this modification could improve the shape of the inner display. Thank you for your loyalty to Samsung Galaxy since the Galaxy S4. We truly value your commitment to the Samsung brand.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Very unhappy
on August 28, 2026
Posted by: Cowboy32857
from Ct.
Expertise:Intermediate
Got the phone brand new and one month pass the warranty the big screen starts flickering and two days after that one side went black.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, August 28, 2026
Greetings Cowboy32857,
Thank you for sharing your thoughts on your Galaxy Z Fold 7. Screen flickering or glitching on your Galaxy phone or tablet can result from various causes, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if necessary.
Although your warranty may have expired, you may still have Samsung Care+ options available. Additionally, we have partnered with uBreakiFix as an authorized repair option. You can visit any location to have your phone reviewed.
We appreciate your feedback and thank you for being a part of the Samsung community.
Screen flickering or glitching on Galaxy phone or tablet
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy Z Fold 7. Screen flickering or glitching on your Galaxy phone or tablet can result from various causes, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if necessary.
Although your warranty may have expired, you may still have Samsung Care+ options available. Additionally, we have partnered with uBreakiFix as an authorized repair option. You can visit any location to have your phone reviewed.
We appreciate your feedback and thank you for being a part of the Samsung community.
Screen flickering or glitching on Galaxy phone or tablet
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The Fold Finally Feels Right
on August 26, 2026
Posted by: FoldedDaily
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted a phone that could give me a bigger screen when I wanted it without feeling like I had to carry around another device. After actually using it, I think that's probably my favorite thing about it.
I use the outside screen all the time, but I unfold the phone just as much. If I'm watching videos, gaming, reading something, or just want more room to work with, opening it up has become second nature. Gaming especially is a completely different experience on the larger screen.
I was also curious about how noticeable the crease would be before I started using a Fold. In everyday use, I barely pay attention to it. Once I'm actually looking at what's on the screen, it pretty much disappears to me.
The camera has been great too. Photos come out sharp, and I haven't found myself wishing I had a different phone when I want to take a picture.
What I like most is that the Fold7 doesn't feel like a gimmick. I actually use the folding screen every day, and it has changed how I use my phone. So far, I honestly don't have any real complaints. It's easily one of my favorite phones I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes fun and work a breeze.
on August 25, 2026
Posted by: 415samsung
[This review was collected as part of a promotion.] Big screen videos or video chats are great. Work easily done on phone a phone instead of a computer. The multitask is amazing. Maps on the car holder are easy to see because of the big screen.
Value
5
Written by a customer while visiting Samsung US