Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,717 Reviews)
Rating breakdown 7,717 reviews
5 Stars
6,327
4 Stars
1,030
3 Stars
205
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Dmitry P
from FL
Expertise:Expert
Verified Purchase:Yes
Love the build, screen, durability and features, great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Thanks for the review, Dmitry P,
We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gypsy
from San Antonio, Texas
Expertise:Expert
Verified Purchase:Yes
This is Absolutely the best Fold yet !! Sleek and Extremely Powerful and It rivals most Notebooks !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 20, 2026
Hiya Gypsy,
Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
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Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: DanielR
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Got this for my wife and she absolutely loves it. Really great for those of us who have reached middle age 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi DanielR,
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Written by a customer while visiting Samsung US
Posted by: J Hermance
from Whitehall, NY
Expertise:Beginner
Verified Purchase:Yes
Absolutely love my Samsung Fold 7! Screens work as they should, battery life lasts a long time, fast charging, quality cameras, overall a really amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey J Hermance,
Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ricky via Nashville
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
After have 2 Galaxy folds before this one, I knew I liked the brand/model, but this one is definitely the fastest and best. With a bigger screen and super rapid processing, definitely a purchase without buyer's remorse.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 27, 2026
Howdy Ricky via Nashville,
Upgrading through the Fold lineup really shows how far the technology has progressed. Galaxy Z Fold7 brings refined speed, a larger immersive display, and powerful processing that enhances multitasking and entertainment. We are glad it feels like the best yet. Thank you for being a Samsung customer.
-Ty
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Upgrading through the Fold lineup really shows how far the technology has progressed. Galaxy Z Fold7 brings refined speed, a larger immersive display, and powerful processing that enhances multitasking and entertainment. We are glad it feels like the best yet. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Leroy
from Suffolk, VA
Expertise:Expert
Verified Purchase:Yes
My fold 7 is amazing, and I haven't even scratched the surface of its capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 19, 2026
Hey Leroy,
Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
I find it a massive upgrade over the fold 6. The camera is much improved. The phone is much thinner and lighter. Battery could be improved, hence, the 4 star rating.
Response from Samsung USBy R&R, December 26, 2025
Hey there Andrew,
Thank you for sharing your experience with the Galaxy Z Fold7. The slim design, lighter weight, and upgraded camera highlight Samsung’s ongoing innovation in foldable technology. Your feedback shows how improvements in performance and battery life impact overall satisfaction. We value your input and thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The slim design, lighter weight, and upgraded camera highlight Samsung’s ongoing innovation in foldable technology. Your feedback shows how improvements in performance and battery life impact overall satisfaction. We value your input and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
LESS THAN A MONTH, phone died. WILLNOT CHARGE.
on December 25, 2025
Posted by: BUDS4JESUS
Verified Purchase:Yes
I THINK I GOT A DEFECTIVE PHONE. IT WILL NOT CHARGE. HAD PROBLEMS WITH PEOPLE HEARING ME AS WELL. PLEASE ADVISE.
Features
1
Response from Samsung USBy R&R, December 26, 2025
Hello there BUDS4JESUS,
Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US