Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,427 Reviews)
Rating breakdown 4,427 reviews
5 Stars
3,723
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
75
88%of customers recommend this product.
(
556 out of
634)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
I love this phone this is my third one
on September 15, 2025
Posted by: Cheflove
[This review was collected as part of a promotion.] The ai on this phone is the best better than I phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality Product
on September 15, 2025
Posted by: Biggie
[This review was collected as part of a promotion.] Had previous models of device, new upgrades and features just make the product better. Only negative is over time main screen will crease badly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is awesome love the multitasking
on September 15, 2025
Posted by: MultitaskingFan
[This review was collected as part of a promotion.] With the multitasking I can see 3 apps at the same time and be more efficient. Love the screen too, can see my favorite series in streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone FOLDS
on September 15, 2025
Posted by: ThiccumsMCwario
[This review was collected as part of a promotion.] I have been using Samsung's phones since the first galaxy came out. The evolution of the Folding phone brought out a ton of amazing things.
I like to game a lot, for a phone with this processing power and the bigger screen I have been enjoying emulating games to the fullest on the big screen. More emmersive and the aspect ratio is close to that original 4:3 I had as a kid on the CRT tv screens.
The pen is not a thing on the fold nowadays, which is sad. But, you can use a stylus with ease to write your notes. Galaxy AI also super helpful with every day to day features that you use.
To me, I think the use of the Fold has just got leveled up and I think it is peak right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7: True Innovation
on September 16, 2025
Posted by: OstoTheCyan
[This review was collected as part of a promotion.] Ever since receiving my Fold7 I have fallen in love with the sleek thin design, the ease of use between the outer screen and the bigger inner screen, and the features Galaxy AI have brought with this new generation of phones. I previously owned a Fold3 that I enjoyed for several years, and the Fold7 was more than a worthy upgrade for me. The large tablet like screen when folded out makes entertainment so much better to watch, and I use split screen all the time to play a game and chat with my friends at the same time! I've also enjoyed using the new Galaxy AI to clean up things blocking my subject in pictures I've taken; i.e recently a tree branch was really blocking the view of a sunset picture I took. With Galaxy AI I was able to remove it easily and have a cleaner nicer looking picture to share with my friends!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future is Coming
on September 17, 2025
Posted by: Back2Bascics
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold has completely blown me away! It's not just a phone—it’s pure genius in my hands! Unfolding into the future, it hits you with that ‘wow’ factor every single time. The eye-catching, tablet-style fold-out screen turns multitasking and streaming into a seamless experience, blending practicality and excitement so perfectly. Best phone I’ve ever owned! Samsung really nailed it.
Value
5
Written by a customer while visiting Samsung US
Posted by: GregOnWheels
from Naples, FL
Expertise:Expert
Verified Purchase:Yes
To open the Z Fold is very difficult... I'm very disappointed about that and the fact that it is very difficult to type while the phone is closed. The sensor touch must be "off" or something because sometimes I have to touch the app icon or the letter I'm typing 5 to 10 times to get a response.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Greg. We understand that getting used to a new phone can take some time, and we appreciate your feedback regarding the phone being a little difficult to open for you. For the touch response challenges, we recommend powering off your phone and turning it back on to see if that helps. It’s also a good idea to ensure your phone is running the latest software update, as this can improve performance. If this continues, please check the link provided for more troubleshooting options. If you still need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
best phone on the market
on September 20, 2025
Posted by: Jrdallas
[This review was collected as part of a promotion.] great phone not bulky at all like you might think
conversation starter everytime you flip it open
Foldable screen looks great can't even tell at the fold also makes you 4x more efficient being able too look at 4 different things on one screen lol (ex. watching 2 different charts while actively looking at the news and asking J.A.RV.I.S AKA Galaxy A.I too elxplain something too you
10/10 would recommend
•Aesthetic 9/10: (doesn't sit flat because camera sticks out or would be a 10 for me)
•camera: 8/10
•Quality/feel: 10/10
•battery life: 10/10
•display:10/10
conversation starter everytime you flip it open
Foldable screen looks great can't even tell at the fold also makes you 4x more efficient being able too look at 4 different things on one screen lol (ex. watching 2 different charts while actively looking at the news and asking J.A.RV.I.S AKA Galaxy A.I too elxplain something too you
10/10 would recommend
•Aesthetic 9/10: (doesn't sit flat because camera sticks out or would be a 10 for me)
•camera: 8/10
•Quality/feel: 10/10
•battery life: 10/10
•display:10/10
CONS:
•everyone!! wants too see your phone
•must have case too sit flat
•no smart pen (dropped the ball on that one samsung)imo
•everyone!! wants too see your phone
•must have case too sit flat
•no smart pen (dropped the ball on that one samsung)imo
Value
5
Written by a customer while visiting Samsung US