Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
It is a great phone and the features are better than any other Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 30, 2026
Hey Krishh,
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
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We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Adeyinka Ajayi
Verified Purchase:Yes
Having used Samsung phones from Note 8 through Note 10 plus and every Z fold series from 3 to 7, the Galaxy Fold 7 is the first that feels truly complete. It no longer feels like experiment, but a fully matured flagship.
The build quality is noticeably improved with smoother and sturdier hinge and the crease is less distracting, to the point that it fades into the background during daily use. The outer display is finally practical on its own.
Performance is effortless, and the 1TB storage removes all limitations for power users. The Galaxy Z Fold 7 represents Samsung's shift from innovation to refinement.
The build quality is noticeably improved with smoother and sturdier hinge and the crease is less distracting, to the point that it fades into the background during daily use. The outer display is finally practical on its own.
Performance is effortless, and the 1TB storage removes all limitations for power users. The Galaxy Z Fold 7 represents Samsung's shift from innovation to refinement.
Features
5
Response from Samsung USBy R&R, January 30, 2026
Hi there Adeyinka Ajayi,
Thank you for sharing such a thoughtful and detailed perspective on your Galaxy Z Fold7. Hearing from a long-time Z Fold user means a lot. The Galaxy Z Fold7 showcases the evolution over time, from a smoother hinge to a more immersive and user-friendly outer display, along with larger storage options to keep everything in one place. Your description captures the journey from bold innovation to a successful collaboration. Samsung values your continued trust and insights.
-Ty
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Thank you for sharing such a thoughtful and detailed perspective on your Galaxy Z Fold7. Hearing from a long-time Z Fold user means a lot. The Galaxy Z Fold7 showcases the evolution over time, from a smoother hinge to a more immersive and user-friendly outer display, along with larger storage options to keep everything in one place. Your description captures the journey from bold innovation to a successful collaboration. Samsung values your continued trust and insights.
-Ty
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Written by a customer while visiting Samsung US
Posted by: TBear
from Pittsburgh
Expertise:Expert
Verified Purchase:Yes
Having had the fold 3, 5, and 6, finally a device that is both a phone and mini tablet. The design is fantastic.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Howdy TBear,
Thank you for sharing your experience with the Galaxy Z Fold7. Your feedback as a loyal user with multiple Fold devices underscores the significant design improvements. The Z Fold7 effectively functions as both a phone and a compact tablet, balancing portability with the benefits of a larger screen. It’s wonderful to hear that the design met your expectations and delivered the experience you desired. We appreciate your choice of Samsung for innovative technology.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Your feedback as a loyal user with multiple Fold devices underscores the significant design improvements. The Z Fold7 effectively functions as both a phone and a compact tablet, balancing portability with the benefits of a larger screen. It’s wonderful to hear that the design met your expectations and delivered the experience you desired. We appreciate your choice of Samsung for innovative technology.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Hai Ho
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The smooth experience is worth owning the Z Fold 7
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hiya Hai Ho,
Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Peter G
from Chicago illinois
Verified Purchase:Yes
Super light and screen is very bright. No need for a tablet this is all you need. Plenty of options and hidden features if you’re a true android user you’ll go crazy with all the available features. Buy it keep it for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hello Peter G,
Thank you for sharing your enthusiasm. The Galaxy Z Fold7 is crafted to deliver a vibrant display, robust multitasking abilities, and advanced features that help users accomplish more without requiring multiple devices. It's wonderful to learn how the experience appeals to long-term Android users who enjoy exploring all that the platform has to offer. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your enthusiasm. The Galaxy Z Fold7 is crafted to deliver a vibrant display, robust multitasking abilities, and advanced features that help users accomplish more without requiring multiple devices. It's wonderful to learn how the experience appeals to long-term Android users who enjoy exploring all that the platform has to offer. We appreciate your choice of innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Good Phone - Failed Folding Screen
on January 24, 2026
Posted by: EGLE
from Chicago, Illinois
Expertise:Intermediate
The phone is a good size and has a battery that lasts the day and then some. With the phone being thin it does need a good case or you start to think the phone might bend by opening and closing it.
Unfortunately, I have had the phone for around 4 months now and inside screen has already completely failed. I would say I use the inside unfolded screen an average amount so I am not even a heavy user. The inside screen started with a large white area appearing on the bottom of the inside screen. Then it moved to green vertical lines all up and down the right screen. Eventually the entire left side of the screen would stay black. It has now moved on to around 90% of the time you open it the screen won't turn on at all.
I am hoping this is a problem they can soon fix as I have seen threads in the community with similar problems.
Overall, when the phone is working it is nice to have. You can get a lot of work done with the inside screen for daily tasks from emails to calendars and video watching. However, the folding part of the screen may not be as well designed as the typical Samsung screen you might be used to as a traditional phone design from Samsung tends to be far more durable. With the price of the phone and how fast it failed I am not sure I would risk going for this type of phone again. At this point I am hoping it was not a large mistake on my part.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, January 26, 2026
Hi EGLE,
Thank you for sharing your detailed feedback. The Galaxy Z Fold7 is engineered to enhance productivity, multitasking, and immersive viewing, thanks to its large folding screen. Your experience underscores both the benefits of this design and the need for durability over time. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty, specific to each item. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, providing extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your detailed feedback. The Galaxy Z Fold7 is engineered to enhance productivity, multitasking, and immersive viewing, thanks to its large folding screen. Your experience underscores both the benefits of this design and the need for durability over time. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty, specific to each item. Additionally, you can opt for extra coverage with Samsung Care+ on eligible devices, providing extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ada Aquino
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Great phone, very high tech but easy to navigate, all worth the price
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hello there Ada Aquino,
Thank you for sharing your thoughts. Galaxy Z Fold7 combines cutting-edge technology with an intuitive design to feel powerful yet welcoming. It’s wonderful to hear how the balance of innovation and simplicity stands out in everyday use. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your thoughts. Galaxy Z Fold7 combines cutting-edge technology with an intuitive design to feel powerful yet welcoming. It’s wonderful to hear how the balance of innovation and simplicity stands out in everyday use. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arii
from HI
Expertise:Expert
Verified Purchase:Yes
The good:
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
Great upgrade from previous generation: slimmer, main cameras bulge is inevitable for great quality so not an issue, front screen size is life changer, inside selfie camera is much better now that it is punched and not under screen.
The not so good:
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
The price and the battery life is worse than Fold 5 or 6 for some reason (all running with same OS version)
For the future:
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
Get the front screen size 6.9 and the inner to 8.8 and bring back the pen if can ;)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, January 23, 2026
Good day Arii,
Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for your detailed feedback. The Galaxy Z Fold7 features a sleeker design, bigger screens, and improved camera capabilities to enhance multitasking and daily activities. Battery life can differ depending on usage habits, screen time, and features used. Your future-oriented ideas highlight the enthusiasm for foldable technology and how users see its evolution. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US