Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Filbie
from Oregon
Verified Purchase:Yes
I went from the six to the seven and really on the first day the seven felt just like the six did.... There was no huge difference even though there were changes like the screen is a little bigger and the thing is thinner but not enough to really stand out.... That said, I still like the Samsung fold phones.. I've had four of the seven generations so far.. and I will buy another one..
Value
3
Response from Samsung USBy R&R, February 2, 2026
Hi Filbie,
Thank you for sharing this insightful comparison. The Galaxy Z Fold7 highlights enhancements such as a lighter weight, a larger screen, and improved usability, rather than visual modifications. It’s wonderful to know that the Z Fold series remains a part of your daily life. We value your loyalty as a Samsung customer.
-Ty
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Thank you for sharing this insightful comparison. The Galaxy Z Fold7 highlights enhancements such as a lighter weight, a larger screen, and improved usability, rather than visual modifications. It’s wonderful to know that the Z Fold series remains a part of your daily life. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gladys
from SC
Expertise:Expert
Verified Purchase:Yes
Happy with my purchase. I was hesitant because of mixed reviews. I am very pleased with the phone. It's so light and easy to use. I bought a slim protective case and it fits like a glove.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hi Gladys,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the device exceeded expectations and provided a comfortable and intuitive experience. The Z Fold7 is designed to combine a lightweight feel with a large immersive display, making it simple to enjoy both folded and unfolded use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the device exceeded expectations and provided a comfortable and intuitive experience. The Z Fold7 is designed to combine a lightweight feel with a large immersive display, making it simple to enjoy both folded and unfolded use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
This phone is on its own level. Great all around phone. Then the aspect of getting an 8 inch phone/tablet just puts it on its own level. Amazing tech Samsung put in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 1, 2026
Hey Bruno Gonzalez,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We're glad you're enjoying your device. The spacious inner display and tablet-like experience define the Z Fold series, offering more options to work, stream, and multitask. It’s great to hear that the innovation and engineering of the Z Fold7 impress you. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We're glad you're enjoying your device. The spacious inner display and tablet-like experience define the Z Fold series, offering more options to work, stream, and multitask. It’s great to hear that the innovation and engineering of the Z Fold7 impress you. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Carey
Verified Purchase:Yes
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
Response from Samsung USBy R&R, February 1, 2026
Hey Carey,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Barbara,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Navavenue
Verified Purchase:Yes
Honestly once the cameras are up to par with a bit more battery life. It's a knock out
Response from Samsung USBy R&R, February 1, 2026
Hello Navavenue,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Cellular service is downgraded from the Z Fold5
on January 29, 2026
Posted by: Wayne
from South carolina
Expertise:Intermediate
I upgraded from Z Fold5 to this Z Fold7. Cellular service is terrible on the Z Fold7 compared to the 5. I'm contemplating on going back to my 5. I wish I hadn't bought this phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hello Wayne,
Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Thank you for sharing your experience and for being a longtime Galaxy Fold user. Upgrading from the Z Fold5 creates high expectations, especially for daily connectivity. The Galaxy Z Fold7 includes an improved antenna system and refined hardware to deliver reliable performance on modern networks, while remaining lighter and thinner. Your insights emphasize what is most important to Fold users, and we appreciate you taking the time to share them. Samsung values your engagement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ted D
from Hartland, MI
Verified Purchase:Yes
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the cameras up to par with the S series the only thing missing will be the S-pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US