Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
6,014
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
It's a good buy it's again a good product
on March 8, 2026
Posted by: Kenny
It's a good product to invest in and great service 😄
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 9, 2026
Hey Kenny,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Columbus, ohio
Verified Purchase:Yes
I love my phone, it's as advertise. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 9, 2026
Ahoy Kevin Moore,
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Afam
Verified Purchase:Yes
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, March 6, 2026
Hi Afam,
We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Miss Cheryl J
Expertise:Expert
Verified Purchase:Yes
I was so excited to receive my Fold Z7! I can't wait until vacation so I can really continue to Explore with it! I would higher recommended it! Despite the fold it is not heavy at all. Thanks again Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R, March 4, 2026
Hello Miss Cheryl J,
We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
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We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: T Domann
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I love the 1 TB of storage and 16 GB RAM. It still is a fully functioning phone and then unfolding it it's a nice size tablet. Not too big, not too small. The screen is awesome. It takes great pictures and videos. With all the storage it has, I can take high quality videos without worrying about running out of storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, March 2, 2026
Hi T Domann,
Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not durable
on February 28, 2026
Posted by: Tony
from Reno NV
Expertise:Expert
Part of buying a product is the after purchase service. It's part of the price we pay. That is why I don't recommend any of their products when there are better options. Buyer be aware.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R, March 2, 2026
Hello Tony,
Thank you for sharing your perspective. After-purchase support is a vital part of the ownership experience, especially when investing in a device like the Galaxy Z Fold7. At Samsung, we highly value customer support, which is why we have implemented our warranty program and additional options such as Samsung Care+.
Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty for each product. For eligible devices, we also offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We truly appreciate feedback like yours, as it helps strengthen product development and enhance the overall Galaxy ownership experience. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your perspective. After-purchase support is a vital part of the ownership experience, especially when investing in a device like the Galaxy Z Fold7. At Samsung, we highly value customer support, which is why we have implemented our warranty program and additional options such as Samsung Care+.
Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty for each product. For eligible devices, we also offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We truly appreciate feedback like yours, as it helps strengthen product development and enhance the overall Galaxy ownership experience. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great interface and technology
on February 27, 2026
Posted by: LUCKY SHARMS1726
My Galaxy Fold 7 is hands down the best phone ever. Its sleek , durable, and the interface is unmatched. Iphones can't compete with Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tiffany
from New Jersey
Verified Purchase:Yes
I just got my phone about a month ago and it keeps hard shutting off, often while I am using it. Hope I can get a replacement.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, February 26, 2026
Hey Tiffany,
Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US