Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
6,014
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Grate phone
on March 13, 2026
Posted by: Ponchov
[This review was collected as part of a promotion.] One of the best phone yet really lite great features the way it open and close it is made really great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable I used
on March 13, 2026
Posted by: Vosun2000
[This review was collected as part of a promotion.] Of all of the foldable I've used this one has the most AI features one could ever ask for in a device. The AI assistant, using AI with photos and even taking notes is a major impact and improvement in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, design is not perfect.
on March 13, 2026
Posted by: RobbLin
[This review was collected as part of a promotion.] Great foldable phone, but when it comes to use the expanded screen; the ratio to the videos/videogames is bad. Too much black space created by the dimensions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few flaws
on March 13, 2026
Posted by: Galicia332
[This review was collected as part of a promotion.] I like this phone a lot bigger than my zfold 5. Great for multitasking and watching videos. My only complaint is that sometimes I feel like it doesn't detect where I tap and have to tap a couple times. Also when typing sometimes it'll randomly take me off the app and make me accidentally close app making me lose everything I wrote. It also over heated when I first bought it while charging with with wireless charger( it didn't have a case nor was i running any apps). So I just stopped using wireless charging.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Galicia332,
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just the perfect companion ive been missing
on March 13, 2026
Posted by: ragnar
[This review was collected as part of a promotion.] I moved from a fold 6 to a fold 7, the galay AI has been great when editing pictures, especially those that have images or objects you'd want to remove. Edits the images perfectly and makes them appear natural.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is distinguished by its introverted d
on March 13, 2026
Posted by: Waheeb
[This review was collected as part of a promotion.] https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
https://youtu.be/hjv4ZZuQlCE?si=OlxpNDexKIIAEZnS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 BEAST.
on March 12, 2026
Posted by: ACslayerrr
[This review was collected as part of a promotion.] Couldn't be happier with my zfold 7. The galaxy AI may seem like a gimmick however you'll q quickly find out it's not! It was many features that make using the phone actually intuitive. Breath of fresh hair. Please keep the square corners!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I think this is a great device overall
on March 12, 2026
Posted by: TYL3RG84
[This review was collected as part of a promotion.] Overall, I think this is a great device. While trying to text with the phone open, inadvertently, I end up closing out the screen frequently when trying to hit the space button. That can be frustrating.
I use my fold to watch a lot of content on youtube and other streaming services. I enjoy the bigger screen and the loudspeakers that are provided with this phone when doing so
I have started to notice some wearing on the screen where the hinge is under the screen. It has created two lines kind of on both sides of the crease. Although I do not notice them while the screen is on. Only when the screen is off.
I do find it frustrating when my screen goes dim on me and I can't do anything to get my screen brightness to go back up except wait for the phone to decide its time.
This is the first year that I have considered the fold phone. Because the cameras are more in line with the ultra phones. I do think that, for the price, the fold the phones should have the same features as the ultra phones. Cameras, screen specs, battery specs, etc.
I do enjoy using Galaxy AI to play with photos I've taken or helping me with various tasks such as finishing a letter or creating a logo.
I look forward to purchasing the Fold 8.
I use my fold to watch a lot of content on youtube and other streaming services. I enjoy the bigger screen and the loudspeakers that are provided with this phone when doing so
I have started to notice some wearing on the screen where the hinge is under the screen. It has created two lines kind of on both sides of the crease. Although I do not notice them while the screen is on. Only when the screen is off.
I do find it frustrating when my screen goes dim on me and I can't do anything to get my screen brightness to go back up except wait for the phone to decide its time.
This is the first year that I have considered the fold phone. Because the cameras are more in line with the ultra phones. I do think that, for the price, the fold the phones should have the same features as the ultra phones. Cameras, screen specs, battery specs, etc.
I do enjoy using Galaxy AI to play with photos I've taken or helping me with various tasks such as finishing a letter or creating a logo.
I look forward to purchasing the Fold 8.
Value
4
Written by a customer while visiting Samsung US