Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,522 Reviews)
Rating breakdown 5,522 reviews
5 Stars
4,589
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Samsung Z fold 7
on March 14, 2026
Posted by: Andland
[This review was collected as part of a promotion.] The Galaxy Z fold 7 imo is an awesome device. It's Galaxy AI features are helpful. Also it is the thinnest of the fold series to come so it doesn't feel bulky in your pocket even with a thinner case. I was skeptical coming from another phone company about the picture quality. I use my video and camera a lot when traveling but after taking a vacation my pictures came out great. The daily use for the inner screen is not as much as I thought. But when using for entertainment or multitasking it is amazing. Also the volume is not bad for a thin phone. I am going to have this phone for a while. Excited to see what unfolds in the next fold series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Z-fold 7 is a step back.
on March 21, 2026
Posted by: T D H
I'm an enthusiastic user of the Z-fold 5. As construction superintendent, I'm constantly viewing double sized, detailed engineering drawings using my s-pen, to make notes and modifications on my Z-fold to share with everyone! I can take photos and makes notes with my s-pen about everything!
By leaving s-pen functionality out of the Z-fold 7 you've made it a toy more than a tool.
Response from Samsung USBy R&R, March 23, 2026
Hello T D H,
Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer. Thank you for sharing your experience with the Galaxy Z Fold 7. The Fold series continues to combine productivity and innovation with its expansive display and multitasking capabilities. Features like S Pen integration have significantly enhanced how many users interact with their devices. Our goal is to provide optimal productivity through the wider display and additional features, such as Galaxy AI and a more integrated interface. We understand that with each evolution of the series, enhancements may differ from previous versions. We are committed to delivering the innovation that you have come to expect from Samsung. The Fold lineup continues to evolve, supporting both work and creativity. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone .. Miss the S-Pen
on March 29, 2026
Posted by: EverythingSamsung2026
[This review was collected as part of a promotion.] This phone is amazing, I have now had the 5,6 and now 7. Major difference with the main camera sensor at 200MP. Processor is fast, battery life is adequate, could be better. Really miss the S-Pen which could come back on the 8. Very light, but very durable. Outer screen is very useful and the inner screen is like having a mini tablet. Speakers are okay, not the greatest, but they do the job. Pair them with the Samsung Buds Pro 3. This phone is an AI beast, I use it daily, and its made my job so much easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this foldable
on April 11, 2026
Posted by: BatKing80
[This review was collected as part of a promotion.] This foldable is great. It's fast I love the cameras I especially love big screen when unfolded. Great for multitasking as well. Love Dex especially when I connect it to the TV. I gave it a 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool phone, when it's working
on April 11, 2026
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Less than one month, my center screen, he stopped working for no reason, never dropped no cracks.Etc. having a hard time with samsung to stand by in there.90 day guarantee? So besides having to pay an insurance claim to get issue fixed., cool phone.
When it's working properly!
When it's working properly!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi Jahendrix,
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Okay so far
on July 25, 2025
Posted by: Firstpost
[This review was collected as part of a promotion.] So far the experience has been pretty good. I'm trying to figure out if the battery is going to improve I utilize my phone daily for business and pleasure and it appears that it may work well for me. I still have to learn more about the phone.But so far so good.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your review! It’s great to see that you’re having a positive experience with the Galaxy Z Fold7! We understand the importance of having a durable battery, especially if you use your phone for business and pleasure. If you're curious about the battery life, definitely check out the adaptive battery feature. It intelligently manages your apps by putting those you rarely use into sleep mode, which helps conserve battery and data. You can customize the settings for this feature under Settings > Device care > Battery > More > Settings > Put unused apps to sleep. This way, apps that haven’t been used in three days or more won’t run in the background, ensuring you get the most out of your battery life. Be sure to check out the link attached for additional options to help enhance your phone's battery life. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 plus
on July 28, 2025
Posted by: JFIVE1182
[This review was collected as part of a promotion.] Love the size of the s25 plus & battery life is awesome.And I love using the A.I explain things, especially using the camera A.I. Also great to watch video content and play music too.
Value
5
Written by a customer while visiting Samsung US