Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Very cool, super useful.
on August 7, 2026
Posted by: Loco4Samsung
[This review was collected as part of a promotion.] I have had many z folds at this point. I chose this generation since they made slight upgrades but I'm excited to turn this in to get the new z fold 8 as it seems fresh and unique.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is perfect for anything you need to do
on August 7, 2026
Posted by: Jwad2204
[This review was collected as part of a promotion.] I chose the Fold series every time I upgrade to a new phone, and I'm glad that I did. Whether it's for work, gaming, watching sports, you name it, it's always the best option in my book.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the great shape and the color
on August 7, 2026
Posted by: HappyZ
[This review was collected as part of a promotion.] I choose this phone because I had Z 5 fold and love it. But it was too heavy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Won't go back to non fold
on August 7, 2026
Posted by: RobbingGraves
[This review was collected as part of a promotion.] I love this phone. I have had every version from the fold 2. Great for work and on business trips. Amazing for video games. That's why I chose folds every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than I thought. Much improved upgrade from
on August 6, 2026
Posted by: Lite5o
[This review was collected as part of a promotion.] I've always enjoyed the bigger phones from back from when samsung had the note. I've had the fold5 previously then when to the s25. Now back with the fold7. My biggest gripe from the previous version was how thick it was and the weight. The older version were always too bulky in the pocket. I dont always open as use the big screen but nice to have when I do use it. My biggest complaint now is the battery. I chose to upgrade to the fold8 now due to the new form factor and new battery tech.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's novation Without Compromise.
on August 6, 2026
Posted by: Trophymechanical
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted a device that combined innovation with premium quality, and it has exceeded my expectations. The displays are bright and stunning, performance is incredibly fast, and multitasking feels effortless. The build quality is excellent, and the foldable design is both practical and impressive. Samsung has created a refined, reliable, and innovative smartphone that stands out from the competition. I highly recommend the Galaxy Z Fold7 to anyone looking for a premium mobile experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was too small for me
on August 6, 2026
Posted by: LoneSparky
[This review was collected as part of a promotion.] I chose this phone for the simple fact that it folded into a bigger screen, which it was great for. Other then that, it was too small for my hands
Value
3
Response from Samsung USBy R&R, August 7, 2026
Hello LoneSparky,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive main display, convenient multitasking capabilities, and a foldable design that keeps a larger screen within reach. We appreciate your feedback regarding the phone feeling too small and uncomfortable in your hands. Personal comfort is crucial to the overall experience, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive main display, convenient multitasking capabilities, and a foldable design that keeps a larger screen within reach. We appreciate your feedback regarding the phone feeling too small and uncomfortable in your hands. Personal comfort is crucial to the overall experience, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Ons-sided
on August 6, 2026
Posted by: WhyNot
from N LAUDERDALE
I needed a reliable phone for everyday use and for my studies, and after careful consideration, I decided to invest in what I believed would be a high-quality device. The 7Z Fold T1
Unfortunately, less than seven months after purchasing the phone, it developed a serious defect. Whenever I opened the foldable screen, the left side of the inner display would continuously blink and then go completely black. The problem occurred repeatedly, making the phone unreliable and difficult to use.
Then come the headache of getting it replaced
Unfortunately, less than seven months after purchasing the phone, it developed a serious defect. Whenever I opened the foldable screen, the left side of the inner display would continuously blink and then go completely black. The problem occurred repeatedly, making the phone unreliable and difficult to use.
Then come the headache of getting it replaced
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, August 11, 2026
Hey there WhyNot,
Thank you for sharing your experience with your Galaxy Z Fold 7. You made a great investment! As with any investment, there are typically warranties and protection policies in place. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and extra support. Please reach out to our Samsung Support Team so we can assist you and inform you of your options. Thank you for your review, and thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold 7. You made a great investment! As with any investment, there are typically warranties and protection policies in place. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and extra support. Please reach out to our Samsung Support Team so we can assist you and inform you of your options. Thank you for your review, and thank you for choosing Samsung!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US