Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,522 Reviews)
Rating breakdown 5,522 reviews
5 Stars
4,589
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Jess
Verified Purchase:Yes
Love it but screen is glitching for no reason with keyboard menu blinking sometimes.
Response from Samsung USBy R&R, January 13, 2026
Greetings Jess,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nader
from Indiana
Expertise:Expert
Verified Purchase:Yes
i thought i had to wait for the z fold 8 to upgrade from my z fold 5 , once you go fold you can't go back to regular slab phones , but the 7 is everything i wanted , it's thin , the camera is great the screen is amazing , i wish the crease less display was already here but who knows i may also go for the z fold 8 :) excited for what Samsung will do next .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 13, 2026
Howdy Nader,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Fabian
from Camp lejeune
Expertise:Intermediate
Verified Purchase:Yes
I've been skeptical about the z fold for a bit, but after actually having it it for a bit it so much fun to play with especially since it fell so futuristic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 21, 2026
Hey there Fabian,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how using the device shifted your perspective and enhanced your enjoyment. The Fold7 is designed to feel intuitive, engaging, and distinctly futuristic, providing an experience unlike that of a traditional smartphone. Your insights echo the sense of discovery many users experience with foldable devices. We appreciate your being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
It is a great phone and the features are better than any other Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 30, 2026
Hey Krishh,
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
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We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Norm
from Maine
Expertise:Intermediate
Verified Purchase:Yes
My wife and I have previously owned the Z Fold 2 and the Z Fold 5, and we now have the Z Fold 7. We’ve enjoyed the Fold series so much that we would never go back to a traditional slab phone.
The Z Fold 7 is by far the best iteration yet. Samsung has finally addressed the size of the front screen, making it far more practical and comfortable to use. The phone is fast, responsive, and incredibly versatile.
The larger display is perfect for reading contracts, reviewing documents, and multitasking. Overall, this is a significant improvement over previous versions and well worth the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2026
Greetings Norm,
Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
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Thank you for taking the time to share such thoughtful feedback. It’s exciting to hear how your experience across multiple Z Fold generations has led you to enjoy the refinements of the Galaxy Z Fold7. The expanded front display and powerful multitasking features were designed to support real productivity, from reviewing documents to managing daily tasks with ease. Knowing that these enhancements are making a difference in your day means a great deal to our team. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm used to having a stylus from the last 5 Galaxy phones and my last 3 tablets, which works very well with the Z Fold. It's it would be a lot easier with the style is because of the screen size. Because my last phone was a little bit larger than the Z Fold. I do love the Z Fold4 the larger inage screen. And outer screen, and all the functions it come to it. The style is with definitely give it a lot. Easier functioning with me, especially with the smaller keys and everything on them as well. But I do love this phone very much. The stylish quipy, fantastic. Also I wish I was able to add a memory card to the device. I'm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 17, 2026
Hello Kevin Phenix,
Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Alfonso
from Bakersfield, California
Verified Purchase:Yes
Really great, well done phone really light and fits great in my hand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hello Alfonso,
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
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Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
The actual performance is pretty good
on March 13, 2026
Posted by: THEgoat
[This review was collected as part of a promotion.] Phone is mostly ok, except I can no looney longer use the big screen it came loose about 6 months in. The center for just crinkles now. I do enjoy the Galaxy Ai though.
Value
2
Response from Samsung USBy R&R, March 15, 2026
Hi THEgoat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US