Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Very good phone love the button on the side for fi
on March 20, 2026
Posted by: Incubus
[This review was collected as part of a promotion.] I use my Samsung device for everything I do videos, payments, gaming, research etc. The galaxy Ai feature is also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money I spent
on March 20, 2026
Posted by: Unhappy
from Florida
On a bad not, when I purchased the phone, I was expecting some instructions on key items to help guide me. Nothing was with the phone except a little sleeve on turning on & off and care. It is very slow to bring the front screen up, slow to switch between screens, and let's not mention trying to figure out how to do a simple screen shot!! Just not a user friendly phone.
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing . One of top phones I have ever had after
on March 20, 2026
Posted by: Krish61
[This review was collected as part of a promotion.] I have samsung phone ultra Watch and pro 3 ear bus. The AI is working amazing and good eco system. I recommend all to go for samsung. Battery life is too good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect.
on March 19, 2026
Posted by: SPARKY
[This review was collected as part of a promotion.] Can't go back to non fold phone (I've tried)
I seldomy used the s pen on my fold 6, but I do miss that option on the fold 7.
I have used galaxy AI to edit and create wallpapers for the device.
I've had every fold since the original and I look forward to the next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z Fold 7
on March 19, 2026
Posted by: Fold7s
[This review was collected as part of a promotion.] Best phone I've had. This phone ruined me with regular phones. I always get a fold now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
RP's Z Fold 7
on March 19, 2026
Posted by: Ripp20
[This review was collected as part of a promotion.] I purchased my Z Fold a couple months back and honestly I do not regret the purchase. Although I have the S24 Ultra, I find myself reaching for the Z Fold 7 more often. I'm still trying to figure out what has drawn me to it the most, but it’s probably the large inner display for media.
I do wish the front screen was a bit wider, but it’s still usable once you adjust.
As for Galaxy AI, it’s there and works well, but I haven’t really found it essential to my daily routine. It’s more of a nice-to-have feature right now rather than something that defines the experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Game-Changer for Work and Everyday Use
on March 19, 2026
Posted by: Kimmielynn
[This review was collected as part of a promotion.] The Z Fold7 has completely changed how I use my phone, especially for work. Being able to open it up to a larger screen makes everything easier to see and manage. The split-screen feature is incredibly useful—I can work in Teams, access SharePoint sites, and handle tasks on the go without needing a laptop.
This device has also made a big difference in accessibility for me. The larger screen and flexible layout make it much easier to navigate and stay productive throughout the day.
I also use Galaxy AI regularly. It has become a helpful hands-free tool when I am busy, especially for sending messages and managing quick tasks. It is different from other tools I use, but I am getting more comfortable with it and find it very convenient.
The integration with my watch and apps like Samsung Health and Samsung Wear is seamless. Everything connects easily and works together without any issues.
Outside of work, I use this phone for just about everything—streaming movies, listening to audiobooks, following sports, and even gaming. It is fast, reliable, and handles everything I throw at it without slowing down.
Overall, this is the most versatile and useful phone I have owned.
This device has also made a big difference in accessibility for me. The larger screen and flexible layout make it much easier to navigate and stay productive throughout the day.
I also use Galaxy AI regularly. It has become a helpful hands-free tool when I am busy, especially for sending messages and managing quick tasks. It is different from other tools I use, but I am getting more comfortable with it and find it very convenient.
The integration with my watch and apps like Samsung Health and Samsung Wear is seamless. Everything connects easily and works together without any issues.
Outside of work, I use this phone for just about everything—streaming movies, listening to audiobooks, following sports, and even gaming. It is fast, reliable, and handles everything I throw at it without slowing down.
Overall, this is the most versatile and useful phone I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, Mediocre battery
on March 19, 2026
Posted by: Sherlock
[This review was collected as part of a promotion.] The Fold 7 is a great phone with two great screens. The front screen is so good sometimes I forget to open it up and then when you do it's amazing to watch videos, or do whatever you like to do gaming and browsing the internet. Using AI to help with certain task.
Value
4
Written by a customer while visiting Samsung US