Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,522 Reviews)
Rating breakdown 5,522 reviews
5 Stars
4,589
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey, USA
Expertise:Expert
Verified Purchase:Yes
Love to do mutli task, amazing quality, worth to spend money, great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in the market
on November 17, 2025
Posted by: DrZeus
[This review was collected as part of a promotion.] This phone is the best foldable in the market right now, I'm talking both in the software and hardware side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 17, 2025
Posted by: GabeRealmind
[This review was collected as part of a promotion.] It is a great Ai tool and easy to use to edit pictures with Ai
Also system is very fast and quick response moving from screens
Also system is very fast and quick response moving from screens
Value
5
Written by a customer while visiting Samsung US
Posted by: Mynor
from New york
Expertise:Expert
Verified Purchase:Yes
It's an amazing divice, I like it!!! Samsung you're the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello Mynor,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your positive experience. The Galaxy Z Fold7 offers premium performance, immersive viewing, and versatile multitasking in a sleek foldable design. Many users value how it merges power and flexibility in a single device. Your feedback underscores the importance of innovation that keeps improving daily experiences. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Work Buddy
on December 6, 2025
Posted by: Connect
[This review was collected as part of a promotion.] Well first of all pictures are crazy. straight up pictures are insane. every time I take a picture of something, and show somebody they go oh, what phone is this. And you know I got to show off. so I answer them and say it's the Z Fold7 while opening the phone. And I always get a "oooooooo". Props btw. I love the way the AI tweaks up the pictures after you take a picture. My Bixby alarm for lunch the way it notifies me about what's going on cuz sometimes I'm really busy. hearing that it also grabspeople's attention, and they go what kind of an alarm is that, and I go an informational one. The best part is we use certain applications at work, and I installed it in my work profile on this phone, I don't walk around with my laptop anymore or my surface I'll walk around with my phone, and do my work like I normally would on my laptop. That big screen is sweet. And I know it's going to be sweeter when I get that trifold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable That Feels Like the Future
on December 6, 2025
Posted by: Moh91ka
Expertise:Expert
Honestly, I'm still blown away by how this thing folds. It's like having a mini tablet in your pocket, which is super convenient for multitasking. The screen is surprisingly vibrant, and the whole experience feels pretty seamless. It's definitely a conversation starter, and I've gotten so many questions about it. Overall, it's a really cool piece of tech that feels futuristic. And by the way, I'm coming from the powerhouse S25 Ultra, and I almost didn't feel that I compromised a lot of features to get the fold. Overall, it's a seriously impressive piece of tech that could change how you interact with your phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Andy
from Newyork
Expertise:Intermediate
Verified Purchase:Yes
So far no problem with the phone. great display quick on line. And not to bulky. Wish it was cheaper that's all.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US