Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Great Product Features
on March 20, 2026
Posted by: FallingLeaf03
[This review was collected as part of a promotion.] I love the cameras on the z fold 7 AndI am very into photography and find the resolution of the pictures are high quality and you can zoom out and get great pictures if the moon with this phone...I use the Galaxy Ai feature to touch up my photos and to research on other topics as well...this phone is eady to use and has many wonderful features...another great model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on March 20, 2026
Posted by: Kojo34
Expertise:Expert
I have had the zfold since the 3rd gen, the 6th and 7th gen screen broke 4 moths after I bought it. And samsung blames any scratch on the frame damage and they don't cover the repair....unbelievable....DO NOT BUY THIS PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello Kojo34,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet phone, everyone should buy thus device . T
on March 20, 2026
Posted by: Slacker313
[This review was collected as part of a promotion.] This phone is a great t concept. It fits nicely in pockets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folds are so cool!!
on March 20, 2026
Posted by: Banando
[This review was collected as part of a promotion.] First time having a foldable phone and so far i am loving it. Having a bigger screen is a real game changer, literally while gaming. Fold and Unfolding is so cool i love having this phone in my hands. Multitasking is another cool feature that lets me do play games, take notes, watch video, etc. Using AI to add a goofy twist to my famliy photos is pretty fun when used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the thinness of the phone plus it's great fea
on March 20, 2026
Posted by: B1axJax90
[This review was collected as part of a promotion.] Love blixby and the ai that comes with the device continue the great work would love to upgrade to the tri fold soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fold, Great Features but Missing S/T
on March 20, 2026
Posted by: RuffysMom
[This review was collected as part of a promotion.] I purchased the galaxy Z Fold 7 about 2 months ago, upgrading from the Galaxy S25 Ultra. I've always been a samsung girlie and always will be, I just love their phone, accessories and all the extra features offered. But, with the fold 7, I am missing having a built in stylus is number 1. Number 2, I find opening the phone up to the larger screen is usually pretty difficult, I wish it were easier . And last but not least, I really liked where the finger print sensor was on the 25 ultra as well as previous phones, on the fold 7 the sensor is so small and on the side so when you have a case on the phone it is difficult sometimes reading the print and unlocking the phones &/or app. Other than my nitpick complaints, the phone is amazing and I'm loving it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 20, 2026
Posted by: Malee03
[This review was collected as part of a promotion.] The longevity of the battery is a significant advantage, which is a major benefit. Additionally, the graphics are more vibrant and lifelike. Although I do not engage in gaming on my phone, I can attest to the fact that the graphics are commendable. I can assure you that this is a worthwhile investment. I have already tested the previous versions, and the improvement is substantial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the extra screen space.
on March 20, 2026
Posted by: Carlz7
[This review was collected as part of a promotion.] love the extra screen space when open.Most of the time use as a normal phone, perfect for traveling.
Value
5
Written by a customer while visiting Samsung US