Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,278 Reviews)
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
The Galaxy z fold7 is amazing.
on April 3, 2026
Posted by: LizzyB
[This review was collected as part of a promotion.] My Galaxy zfold7 is so versatile. The tablet feature is great for reading, watching movies, and I can easily use it to submit paperwork while I am out of the office. I even use it to play games while I take my breaks. The Galaxy AI is extremely helful also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z opinion
on April 3, 2026
Posted by: RicciT
[This review was collected as part of a promotion.] Galaxy AI is nice. I am disappointed with the stylus being practically superficial now. I miss using my S pen. This was my main purpose of buying these phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Game changing foldable
on April 3, 2026
Posted by: AccidentalAce93
[This review was collected as part of a promotion.] The Galaxy AI is honestly changing the way have a very son actually I was really talking?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super large and easy to type on, with my big hands
on April 3, 2026
Posted by: Jacolantern
[This review was collected as part of a promotion.] The 7.8-inch screen is gorgeous, making it feel like carrying a tablet in your pocket. Perfect for splitting screens between a browser, a note-taking app, and a video call. It feels much sturdier than last year's model, and it now folds completely flat with zero gap. The dual-cell battery finally gets through a full day of heavy use, even with the high-refresh-rate display running. The Galaxy AI is also very amazing and helps me in all sorts of situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Foldaboe that is changing the game
on April 3, 2026
Posted by: AccidentalAce93
[This review was collected as part of a promotion.] I think ultimately the Galaxy AI is one of my favorite things it's is changing the way I see AI. It doesn't make as many mistakes and provides of far more accurate responses which is super appreciated.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Much better for than the 5
on April 3, 2026
Posted by: Moondreamm
[This review was collected as part of a promotion.] I had the 5 and it was an awkward and uncomfortable feel. The 7 is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The fold screen is nice
on April 3, 2026
Posted by: Denlog24
[This review was collected as part of a promotion.] I had high hopes for this phone as I have wanted a fold for years, but due to my job it wasn't feasible. I finally was in a place to get one and well... I was totally let down it lags, freezes, and sometimes just won't load anything. I find myself restarting it several times a day to fix bugs. It does have some nice features like the inside screen for YouTube and pictures, but sometimes when you go from the inside screen to the front screen it doesn't reform to fit the screen the "Galaxy Ai" is nice for a few things like picture editing. Overall I will not be buying another one and will be going to the s26 soon.
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey Denlog24,
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 3, 2026
Posted by: MikeMcC
[This review was collected as part of a promotion.] Galaxy AI is cool
Love everything about the fold. Its definitely my favorite phone
Love everything about the fold. Its definitely my favorite phone
Value
5
Written by a customer while visiting Samsung US