Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,275 Reviews)
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
3
Cool phone, when it's working
on April 11, 2026
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Less than one month, my center screen, he stopped working for no reason, never dropped no cracks.Etc. having a hard time with samsung to stand by in there.90 day guarantee? So besides having to pay an insurance claim to get issue fixed., cool phone.
When it's working properly!
When it's working properly!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi Jahendrix,
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this foldable
on April 11, 2026
Posted by: BatKing80
[This review was collected as part of a promotion.] This foldable is great. It's fast I love the cameras I especially love big screen when unfolded. Great for multitasking as well. Love Dex especially when I connect it to the TV. I gave it a 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Final Form
on April 10, 2026
Posted by: Vulcan
[This review was collected as part of a promotion.] I love the feel of the devic in the hand, it's the most significant fold device to date. The camera features and Galaxy AI features just take it up another level. Can't reccomend enough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on April 9, 2026
Posted by: GalaxyGirl81
[This review was collected as part of a promotion.] So I just received my new phone a couple of days ago. I have been a Galaxy girl since they first came out. The zfold is a bit different. I am definitely going to have to get use to it but for now I will give it 4stars until I am more familiar with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My zfold 7
on April 9, 2026
Posted by: TwistedIvy
[This review was collected as part of a promotion.] This device is pretty awesome. Its having a tablet, camera/ video recorder, and phone rolled into one. The only issue i find is that after short time the fold line is very visible and you cannot talk on the phone without using the speaker if the screen is open. Otherwise its perfect for watching tv, videos, and games and its great for taking pics or recording pod casts. It has ample storage, exceptional battery life and too many features to list.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is simply next an excellent cell phone!
on April 9, 2026
Posted by: Smcsager
[This review was collected as part of a promotion.] Love my Galaxy Z-Fold 7 so much. It is one of the lightest phones ever with two screens. So much lighter than previous versions of the Z-Fold I have had. This thing is an exponential leap forward. So much thinner and so much lighter, it's actually shocking. You can barely tell there is a notch in the middle of the main foldable screen, and you can barely tell it's in your pocket of times. Also love the blue color I was able to get it in. No scratches on the inner screen and outer screen since I have gotten it. Absolutely perfection. Highly recommend! Incidentally, the AI function works fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldable in the US
on April 9, 2026
Posted by: Anchor
[This review was collected as part of a promotion.] Fold 7 is the best foldable available in the US. They pretty much nailed everything with this phone; the screens, battery life, form factor. I deducted a star for lack for S pen support and the table wobble. I am not a huge camera guy so not reviewing those. This phone gives you the most "normal" closed phone feel while packing a very good looking foldable screen inside. They got the dimensions and the weights correct.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7 – The Ultimate AI Powerhouse
on April 9, 2026
Posted by: KLF4171
[This review was collected as part of a promotion.] After using the Galaxy Z Fold 7 for the past 30 days, I can confidently say it has completely changed how I handle my daily workflow. The hardware is thinner and more refined than ever, but the real star of the show this year is Galaxy AI.
What I Love:
Galaxy AI Integration: Features like Note Assist have become essential for my meetings, automatically summarizing long transcripts into clear bullet points. I also find myself using Circle to Search constantly—it’s the fastest way to identify anything on my screen without switching apps. I love the Photo Assist and Live Translation.
Galaxy AI Integration: Features like Note Assist have become essential for my meetings, automatically summarizing long transcripts into clear bullet points. I also find myself using Circle to Search constantly—it’s the fastest way to identify anything on my screen without switching apps. I love the Photo Assist and Live Translation.
The Display: The inner screen remains the best canvas for multitasking. Whether I’m split-screening for work or watching videos, the brightness and clarity are top-tier.
Generative Edit: As someone who takes a lot of photos, the ability to move or remove objects in the Gallery app using AI is mind-blowing. It makes my casual snapshots look professional in seconds.
The Experience:
The transition between the cover screen and the main display is seamless. Despite the large screens, the battery life has been surprisingly solid, easily getting me through a full day of heavy use.
The transition between the cover screen and the main display is seamless. Despite the large screens, the battery life has been surprisingly solid, easily getting me through a full day of heavy use.
Final Verdict:
If you are looking for a device that blends cutting-edge foldable tech with genuinely useful artificial intelligence, the Z Fold 7 is it. It’s not just a phone; it’s a pocket-sized workstation that feels ahead of its time.
If you are looking for a device that blends cutting-edge foldable tech with genuinely useful artificial intelligence, the Z Fold 7 is it. It’s not just a phone; it’s a pocket-sized workstation that feels ahead of its time.
Value
5
Written by a customer while visiting Samsung US