Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,453 Reviews)
Rating breakdown 4,453 reviews
5 Stars
3,745
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
575 out of
655)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
By far the best phone I have ever owned.
on July 26, 2025
Posted by: LiamJO
[This review was collected as part of a promotion.] The Fold 7 feels incredibly premium and robust in the hand. It is SHOCKING how thin and sleek this phone is. Even when folded it is thinner than my wife's phone. The screens are gorgeous and big. This feels like a large "Ultra" type Samsung phone but with the added bonus of being able to unfold into a tablet. All while having the most powerful processor jump in decades. The Galaxy AI is surprisingly really useful, I didn't think I'd use it much but whether it's note taking, emails, or even photos. The added boost from the Galaxy AI makes this a lot more of a refined device. All in all this is as the title states, the best phone I have ever owned. 11 out of 10 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device ever!
on July 26, 2025
Posted by: Robmel214
[This review was collected as part of a promotion.] Love the new Fold7. Super slim, super fast, and super nice! Great screens and crystal clarity. The inside screen is my favorite! Also love using galaxy ai! This thing can do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing swap over!
on July 26, 2025
Posted by: Jrec88
[This review was collected as part of a promotion.] Coming from an apple device since 2007 posed a couple of issues for me. I was originally unhappy with the clunkiness of the Android touchscreen. And how unsmooth, the launching of apps and the overall feel of the phones was
I was concerned about leaving the iOS. Environment based on features that I really liked and usability. However, I find that most of the apps have More usability in Android. Auto mainly while searching in maps and pinched to zoom capabilities Vs apple carplay, which does not have that. I haven't had too much experience. Prints with Galaxy AI yet. However, I am excited to be able to use it as an assistant. Because I use Google alexavite Alexa devices at home quite a bit. And having that on the go in a recognizable feature is tempting to explore more using the fold, I consume media and movies on my phone on the go quite a bit. So having the larger foldable screen with a minimal residual effects from the fold crease, which is why I never went to a foldable before. Is also exciting The fact that the phone is the same weight or less than my current iPhone. And only as thick as it is folded up is very nice. And it's not a deterrent from going to another Size, there are a couple of things.The seven is wider than the six, which is a reason why I waited and it feels more like a candy bar phone or a bar phone.As they like to call them, depending on where you're from.That's awesome and the increased speed from the older android devices and the ability to pull or swap
I was concerned about leaving the iOS. Environment based on features that I really liked and usability. However, I find that most of the apps have More usability in Android. Auto mainly while searching in maps and pinched to zoom capabilities Vs apple carplay, which does not have that. I haven't had too much experience. Prints with Galaxy AI yet. However, I am excited to be able to use it as an assistant. Because I use Google alexavite Alexa devices at home quite a bit. And having that on the go in a recognizable feature is tempting to explore more using the fold, I consume media and movies on my phone on the go quite a bit. So having the larger foldable screen with a minimal residual effects from the fold crease, which is why I never went to a foldable before. Is also exciting The fact that the phone is the same weight or less than my current iPhone. And only as thick as it is folded up is very nice. And it's not a deterrent from going to another Size, there are a couple of things.The seven is wider than the six, which is a reason why I waited and it feels more like a candy bar phone or a bar phone.As they like to call them, depending on where you're from.That's awesome and the increased speed from the older android devices and the ability to pull or swap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The switch from iphone to the best phone 2025
on July 26, 2025
Posted by: ImaNinja2009
[This review was collected as part of a promotion.] I have been an avid iphone user for years, however when i laid eyes on the stunning Samsung Fold 7, my heart was set on changing to the greatest phone created to date! The sleek design, large screen when its unfolded, and the Galaxy AI tools that are integrated directly into the phone to make everything so smooth. The switch was made wasy with the use of Galaxy AI which not only ported my information but helped me to customize the apps for better performance. The unfolded screen is tablet size which adds to the beauty of the phone. The apps fit perfectly on the folded and unfolded screen. This phone can run multiple apps at the same time, which adds to the functionality of the phone. If you need a phone that allows you to truly mulitask, this is the phone for you. I was worried about leaving the iphone after 10 years of being loyal, but i have found that this phone is superior in every way. The camera takes stunning photos and videos with an easy tap and hold on the video to create slow motion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Me love it
on July 26, 2025
Posted by: Boodex
[This review was collected as part of a promotion.] So far hands down the best fold Ive had, before I started with the z fold 3 and went back to apple due to being fat and heavy but this was so worth coming back! It's light and super skinny! Never was a Samsung guy been with apple for my lifetime but this is a game changer. Is it worth it hell yeah!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing feature
on July 26, 2025
Posted by: GreenMarine03
[This review was collected as part of a promotion.] One feature S pen support is completely gone. Also wireless charging is hit or miss.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, GreenMarine03. We always look forward to hearing from our valued customers. We understand that you do miss the ability to use the S Pen with your Z Fold device. However, Z Fold7 users can still use their fingers for navigation, sketching, and control, or utilize voice control features like Google Gemini for added convenience! If you're experiencing challenges with wireless charging, this could be due to several factors, including the phone's placement on the charging pad or the charger itself. To troubleshoot, please ensure that your phone is positioned correctly on the charger, ideally in the center, and that the charging pad is not obstructed. Additionally, check that the charger is compatible and certified (such as Samsung or WPC) and that both the charging brick and cable are also suitable. Consider removing any phone cases or metal objects that might interfere with the charging process. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on July 26, 2025
Posted by: Arcavis
[This review was collected as part of a promotion.] This is my first folding phone experience and I can't say enough good things about it. It's fast, the screen is huge, the transition is seamless, it's incredibly thin opened or closed and so much more. The Galaxy AI is fun, I'm still getting used to using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever!!
on July 26, 2025
Posted by: CaliFold
[This review was collected as part of a promotion.] My previous phone was the Z Fold 5 and this new Z Fold 7 is light years better. It's lighter, slimmer, and faster plus it has bigger displays. I love the how much easier it is to use the front display because its larger. Finally with the new more powerful chipset powering the Galaxy Ai make working from the phone a breeze.
Value
5
Written by a customer while visiting Samsung US