Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,453 Reviews)
Rating breakdown 4,453 reviews
5 Stars
3,745
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
78
88%of customers recommend this product.
(
575 out of
655)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Outbound
Verified Purchase:Yes
Very good for playing video games. Awesome for being productive. Love being able to open two browser tabs side by side.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 31, 2025
Ahoy Outbound,
Thank you for sharing your experience with the Galaxy Z Fold7. Its versatility shines through in its ability to combine entertainment and productivity on one device. Opening multiple apps for multi-view or enjoying games on a large screen makes daily moments more captivating. Your feedback demonstrates how this device naturally attracts attention from those around you watching it in action. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Thank you for sharing your experience with the Galaxy Z Fold7. Its versatility shines through in its ability to combine entertainment and productivity on one device. Opening multiple apps for multi-view or enjoying games on a large screen makes daily moments more captivating. Your feedback demonstrates how this device naturally attracts attention from those around you watching it in action. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: AD Desai
Verified Purchase:Yes
Product was awesome but I'm facing one program
It could not eable insert my sim I facing problems ..
It could not eable insert my sim I facing problems ..
Response from Samsung USBy R&R, December 29, 2025
Hello AD Desai,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, easy to use. And infact good to work
on December 29, 2025
Posted by: Albert
Verified Purchase:Yes
It's very handy, slick and fast performance, battery
Written by a customer while visiting Samsung US
Posted by: Jason
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Each model year you see improvements. The fold 7 slimmed down version is fantastic. Fits better in pocket and easy to handle folded or opened. Still maintain lighting processing power, long lasting battery. Best camera on the market in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible phone
on January 7, 2026
Posted by: Cinque
from Chicago
This is the worse galaxy I've ever owned. I had ZFOLD 5. I never had an issue with. I've owned other galaxy phones and products no issues. This is a HORRIBLE phone. It drops calls on the regular. The mobile data option in settings switches on and off on its own and when it's off of course the phone doesn't function properly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, January 8, 2026
Hi Cinque,
Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: G Bear
from Florida
Verified Purchase:Yes
Had the flip 5 and loved it so I expanded my horizons with the z fold 7. I miss the compact flip but it died 5 days after I bought the fold so timing was good. This is a good phone, 1 month in but looking forward to a "flip/fold" combo in the future.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R, January 13, 2026
Howdy G Bear,
Thank you for sharing your insights on the Galaxy Z Fold7. Switching from a compact foldable to a larger one offers a different kind of flexibility, especially useful for multitasking and immersive viewing. We appreciate hearing how the Z Fold and Z Flip demonstrate Galaxy’s ongoing innovation in exploring new form factors to suit diverse preferences. Your feedback helps us understand how it’s working for you. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights on the Galaxy Z Fold7. Switching from a compact foldable to a larger one offers a different kind of flexibility, especially useful for multitasking and immersive viewing. We appreciate hearing how the Z Fold and Z Flip demonstrate Galaxy’s ongoing innovation in exploring new form factors to suit diverse preferences. Your feedback helps us understand how it’s working for you. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jaime
from Citrus Hights Ca
Verified Purchase:Yes
This is by far the best phone I have ever owned. Will never use all of what it has to offer. It is way more sturdy than it looks and there are pleanyt of cases out there to choose from that will mot make too bulky. Its a beautful phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Jaime,
Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The refined build and solid feel are designed to inspire confidence while keeping a sleek appearance. It’s great to hear how well the device pairs with a wide range of cases without sacrificing comfort or style. Your feedback captures the balance of durability and elegance that characterizes this generation of Fold devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Osei
from New York
Verified Purchase:Yes
Still haven’t open the box yet but I believe Samsung that is the best option anyone would consider
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US