Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(6,749 Reviews)
Rating breakdown 6,749 reviews
5 Stars
5,577
4 Stars
851
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Ms NL
Verified Purchase:Yes
The front screen isn’t working and it keeps updating
I would recommend this to a friend!
Response from Samsung USBy R&R, June 10, 2026
Hey there Ms NL,
The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
You must have it
on June 11, 2026
Posted by: BenHuR89
[This review was collected as part of a promotion.] This is my 2nd Samsung Fold phone, and I can honestly say Samsung keeps improving the experience with each generation.
The Fold7 feels more refined, lighter, and more durable than my previous Fold4.
I love having a phone and tablet in one device.
This lage screen is perfect for multitasking, reading and watching videos.
The performance is excellent and the battery easily gets me through all day long.
The Fold7 feels more refined, lighter, and more durable than my previous Fold4.
I love having a phone and tablet in one device.
This lage screen is perfect for multitasking, reading and watching videos.
The performance is excellent and the battery easily gets me through all day long.
Overall, I amvery happy with my purchase and would definitely recommend the Fold7 to anyone considering a foldable phone.
Samsung made a very good job with this one.
Samsung made a very good job with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
new phone
on June 13, 2026
Posted by: Leoo
Expertise:Beginner
new live new phone happened i like susmug phone favorite
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold 7 Experience
on June 15, 2026
Posted by: TROUBLE
[This review was collected as part of a promotion.] So, if you LOVE Samsung, and love Galaxy AI and need one of the best phones, then the Z Fold 7 is THE one. I love my phone. I love how easy multitasking is. The speed and function of the phone all around is perfect. Its even more durable than the other z folds. The ONE downside is no S pen usage. But it makes up for that with so many things. The camera alone is golden standard. Call quality is amazing especially since have hearing troubles. You cant go wrong with this phone!!!
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hello TROUBLE,
What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
Samsung Support
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What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing (period)
on August 1, 2025
Posted by: Stevarkian
[This review was collected as part of a promotion.] The Galaxy Fold 7 has completely changed the way I use my phone daily. Its foldable design gives me the portability of a regular smartphone with the productivity of a tablet, all in one sleek device. The hinge feels solid, and the inner screen is smooth, perfect for multitasking between streaming, gaming, and work.
What makes it even better is Galaxy AI. From intelligent photo editing to real-time translation and productivity features, it has become an integral part of my day. I use it for quick notes at work, watching sports highlights, and even helping my kids with school projects. The AI-powered camera enhancements make capturing family moments effortless and beautiful.
The Fold 7 is more than a phone—it’s my work hub, entertainment device, and creativity tool, all powered by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
slim and light with a great screen
on August 13, 2025
Posted by: JustJJ
[This review was collected as part of a promotion.] I ask Galaxy AI to help me stream shows. I wish it were easier to resize when going between the two screens and that more apps used an appropriate fold 7 aspect ratio which I hope gets better with time.
Value
4
Response from Samsung USBy R&R Team, August 13, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! It's awesome to see that the Galaxy AI has helped you with streaming your shows! We understand that you had some concerns about the resizing when switching between screens. We recommend checking for updates for the apps you're using, as many developers are optimizing their applications for the unique aspect ratio of the Fold7. Your feedback is valuable, and we're committed to improving your experience as more apps embrace this innovative format. We appreciate your patience and hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US