Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(6,749 Reviews)
Rating breakdown 6,749 reviews
5 Stars
5,577
4 Stars
851
3 Stars
174
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This device boasts an impressive and sophisticated aesthetic. Its construction is remarkably refined and elegant. The overall impression is one of exceptional quality and thoughtful craftsmanship. It truly presents a visually appealing and well-executed piece of technology. One can appreciate the meticulous attention to detail throughout its design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product, peels if paint by it's own
on April 13, 2026
Posted by: Rjain123
[This review was collected as part of a promotion.] Bad product, peels of paint from power button by its own and service center is useless. It happens even when you use Samsung charger...
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hello Rjain123,
Thank you for bringing this to our attention. The Fold7 is designed with a premium build and finish, and your feedback emphasizes the importance of durability and long-term quality. If you have noticed that your device is peeling after a short period, please be aware that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For more information about your warranty options, please reach out to our Samsung Support Team. Thank you for being a part of the Samsung ecosystem.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for bringing this to our attention. The Fold7 is designed with a premium build and finish, and your feedback emphasizes the importance of durability and long-term quality. If you have noticed that your device is peeling after a short period, please be aware that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For more information about your warranty options, please reach out to our Samsung Support Team. Thank you for being a part of the Samsung ecosystem.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is by far the best
on April 26, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] This is definitely the most useful phones I've ever owned. The processor is out of this world. It's so fast you wonder how you ever survived with anything slowed. The multitasking is unmatched. You can do so much at once without ever leaving or closing your current screen. The gigantic main display is absolutely gorgeous. Resolution, the color, the interactions, all super awesome, its really top notch. I was skeptical about the phone at first. Will I actually use the main display properly or just as a novelty? I 100% use it for its functionality and not just a flex. It has so many useful features it would be dumb not to use them. Oh, and the Galaxy AI is so very helpful. It is so responsive and useful i dont think i could l i ve without it now that I've come this far with it. This is definitely by far the best. Thank you Samsung.
Value
4
Response from Samsung USBy R&R, April 27, 2026
Hey Charlie,
It's great to hear you're enjoying the Galaxy Z Fold7! The multitasking features and large display offer new ways to use your phone, making it exciting to see how it enhances your daily activities. Thank you for being a valued Samsung customer!
Samsung Support
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Samsung Community
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It's great to hear you're enjoying the Galaxy Z Fold7! The multitasking features and large display offer new ways to use your phone, making it exciting to see how it enhances your daily activities. Thank you for being a valued Samsung customer!
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My fold experience
on April 28, 2026
Posted by: Hemiman
[This review was collected as part of a promotion.] I have owned my z fold for over two years. I have thoroughly enjoyed it. The larger screen makes things really nice for big hands. The AI aspects of it have been extremely on point.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi there Hemiman,
Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It has the best camera and zoom in quality. I've e
on May 10, 2026
Posted by: Angel
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
This phone has it all from camera quality to text correction, spelling, and overall the movie quality is great on it. This is the first time my own a galaxy z Fold 7 and the phone is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Angel,
We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Trough to have great features but the battery ran
on May 25, 2026
Posted by: Ttttttttttt
[This review was collected as part of a promotion.] Product have good features but the battery right now too fast
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hi Ttttttttttt,
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on May 25, 2026
Posted by: Renius
[This review was collected as part of a promotion.] I love the ease of galaxy ai used with note assist and writing assist.
In my opinion this is better than the note series and ultra. Stunning display easy to use format makes this my most favorite series yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold! It is the best phone I have had
on May 27, 2026
Posted by: Lovemyzfold6
[This review was collected as part of a promotion.] The AI features are awesome. The down loads are super sufficient and not to mention the photos and everything you can do with them. It's a great phone and I love it!!!
Value
5
Written by a customer while visiting Samsung US