Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Chris
from Va
Expertise:Expert
Verified Purchase:Yes
There's been sometimes overheating issues when charging the phone
.
.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rgan
from New York
Expertise:Expert
Verified Purchase:Yes
Wish there's a button, that would open and close the fold. But, better than zfold6 in terms of thickness.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hi Rgan,
We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love receiving ideas from Fold fans, as you know firsthand, and we can learn from new perspectives. The Galaxy Z Fold7 emphasizes a slimmer, stronger design with a smooth open and close feel, and your suggestion for a dedicated control is a creative idea we will share with our product teams. Thank you for helping shape future innovation. We appreciate you being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Glad that I upgraded. Fold phones only gets better
on September 1, 2025
Posted by: James
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Phone is solid. Tight and Thin. Display is wonderful
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It really has some awesome features
on August 25, 2025
Posted by: FatMac52
from Richmond, Va
Expertise:Intermediate
The phone is a must buy. It's excellent for today.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: XAVIER
from Lakeland, FL
Expertise:Intermediate
Verified Purchase:Yes
It was an easy and rewarding experience. I got the new phone on time, transferred all the data and settings from the old phone to new one and returned the old phone using the given box. Happy with the way it went.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!!
on September 30, 2025
Posted by: Vishal
[This review was collected as part of a promotion.] I absolutely love my new Samsung Fold 7.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big physical update
on July 27, 2025
Posted by: Detric
[This review was collected as part of a promotion.] I am digging the physical update of the device. The user interface and software are great, but what sold me was the Ai. From the camera, searching online, and even translating and composing messages. Overall this device is a 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the switch
on August 1, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] Samsung galaxy z fold 7 is by far worth the switch from the other ecosystem. Was able to change all information over seamlessly without issues. The customization is out of this world. With Galaxy AI you can do so much more to make the process of looking up things easier.
Value
5
Written by a customer while visiting Samsung US