Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
This phone is amazing!
on September 25, 2025
Posted by: Reddelicious3
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the most impressive Samsung phone I’ve ever owned. Its cutting-edge Galazy AI features elevate the entire user experience—from smart multitasking to intuitive photo enhancements. The 200-megapixel camera captures breathtaking detail, making every shot look professional. And the expansive screen? Perfect for streaming Netflix or getting work done on the go. I’ve had countless Samsung devices over the years, but this one sets a new standard. If you're looking for power, innovation, and style in one package, I highly recommend the Z Fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
VERY HARD, OUT OF THE BOX USE
on November 12, 2025
Posted by: Carmie 49
from Peoria AZ
Expertise:Expert
This phone is too hard to use out of the box. It needs a comprehensive (for dummies) user guide.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, November 13, 2025
Hello there Carmie 49,
Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your first impression of the Galaxy Z Fold7. This device includes many advanced features right from the start, so it’s understandable that you initially expected something simpler. The Fold series provides numerous multitasking tools, large-screen functions, and Galaxy AI features that become more intuitive the more you use them. As you get familiar with shortcuts, layout options, and optimized apps, you'll find it easier to navigate and customize the device. It adapts to your comfort level and becomes more seamless over time. Below, you’ll find resources to help you explore all the capabilities of your Galaxy Z Fold7 and discover more about the Galaxy ecosystem. Our Samsung Support Team is always available to assist. Your feedback helps us improve early setup support. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 14, 2025
Posted by: Bigrig
[This review was collected as part of a promotion.] The fold 7 is the best phone I've ever owned. It's super thin and light. I love all the features it has.super easy to navigate through, when looking for different apps and setting up the phone..picture quality is great as well..I wouldn't go back to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on August 20, 2025
Posted by: Crobinson13
[This review was collected as part of a promotion.] I love the galaxy ai features on the device. I also really like the keyboard layout though it is slightly hard to use coming from iPhone. Overall a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing fantastic awesome!!
on August 25, 2025
Posted by: Free
GALAXY where have you been all my life every thing comes together for me each and every time I try one of your products!!
Written by a customer while visiting Samsung US
Customer Rating
1
Stopping updates
on August 8, 2025
Posted by: 0000
Expertise:Intermediate
So you really can't stop a update. You can change your settings but still get an update!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 8, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Z Fold7. We noticed your concerns about the software updates. While they can be updated automatically, there is a way to manage them. Simply open your Settings and tap on Software updates. From there, you can look for the option "Auto download over Wi-Fi" and disable it if it is enabled. This will give you more control over when updates are installed. We appreciate your feedback, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable yet!
on July 26, 2025
Posted by: SusCloudz
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5, even in mid-2025, remains a top contender in the foldable market, solidifying its "best foldable yet" status. Samsung's refinement truly shines.
The Flex Hinge allows it to close completely flat, a sleek and robust upgrade. Its thinner, lighter profile makes it genuinely pocketable. Performance is stellar with the Snapdragon 8 Gen 2 for Galaxy, making multitasking a dream. Crucially, it now fully embraces Galaxy AI, bringing advanced features like enhanced photo editing, real-time translation, and intelligent summaries, truly boosting productivity and creativity. The vibrant display is perfect for media and an exceptional canvas for cloud gaming services like Xbox Game Pass and NVIDIA GeForce Now, transforming it into a portable console for high-fidelity titles on the go. Samsung's own cloud gaming platform also provides instant access to Android games.
While the outer screen is still narrow, this is a minor quibble against its innovative design and powerful capabilities. The premium price is the main barrier.
For those seeking a seamless smartphone-to-tablet transition with cutting-edge AI and incredible gaming potential, the Z Fold 5 offers an unparalleled experience. Its polished hardware, refined software, and potent performance make it a compelling, value-packed option, cementing Samsung's foldable leadership.
The Flex Hinge allows it to close completely flat, a sleek and robust upgrade. Its thinner, lighter profile makes it genuinely pocketable. Performance is stellar with the Snapdragon 8 Gen 2 for Galaxy, making multitasking a dream. Crucially, it now fully embraces Galaxy AI, bringing advanced features like enhanced photo editing, real-time translation, and intelligent summaries, truly boosting productivity and creativity. The vibrant display is perfect for media and an exceptional canvas for cloud gaming services like Xbox Game Pass and NVIDIA GeForce Now, transforming it into a portable console for high-fidelity titles on the go. Samsung's own cloud gaming platform also provides instant access to Android games.
While the outer screen is still narrow, this is a minor quibble against its innovative design and powerful capabilities. The premium price is the main barrier.
For those seeking a seamless smartphone-to-tablet transition with cutting-edge AI and incredible gaming potential, the Z Fold 5 offers an unparalleled experience. Its polished hardware, refined software, and potent performance make it a compelling, value-packed option, cementing Samsung's foldable leadership.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 ultra replacement definitely an upgrade!
on July 25, 2025
Posted by: MikeyLikedIt
[This review was collected as part of a promotion.] I'm thoroughly enjoying the painting of advanced hardware with the Galaxy AI software experience on my new S25 Ultra! I can accomplish so many more tasks quicker and with better efficiency and results now! It's been an overwhelmingly hot Summer here but the new device is doing well. Even with my magbak elite case. I'm tempted to go z fold 7 but I'll enjoy the S25 Ultra for a bit longer first!
Value
5
Written by a customer while visiting Samsung US