Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Abdul
from Dearborn michigan
Verified Purchase:Yes
Text message app don't work if you receive a text I won't show on lock screen nor open screen l. Tried to turn on notifications tried everything but won't work
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hello Abdul, \nThank you for sharing your experience with the Galaxy Z Fold7. To receive text message notifications on your main display, verify that your messaging app, like Samsung Messages, has notifications enabled for both the main and cover screens in Settings > Notifications > App notifications. Additionally, ensure your device is updated to the latest software version. If you need further help, contact our Samsung Support Team. We appreciate your review and are glad you've chosen innovation with Samsung. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Love the new features
on November 1, 2025
Posted by: TerryH20
[This review was collected as part of a promotion.] The new Galaxy AI is perfect for everyday questions
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hey TerryH20,
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Fold 7
on November 8, 2025
Posted by: AshOnTheGo
[This review was collected as part of a promotion.] I utilize galaxy AI in so many forms. Whether I’m trying to recreate an image, help rewording something professional or overall demo for friends and family it’s definitely a conversation starter. I love seeing everyone’s face light up when I open it up fully. What a fun versatile device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great 📸 sometimes
on November 10, 2025
Posted by: Sportcoat55
I don't like phone proformance is bad the battery doesn't last and cost to much. Takes great pictures sometimes
Response from Samsung USBy R&R, November 11, 2025
Hi Sportcoat55,
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking time to share your feedback on the Galaxy Z Fold7. Many users love how powerful the camera system is, especially for detailed shots and ultra-wide views. We’re glad to hear the camera is delivering strong results for you. Performance and battery life can vary depending on settings, background activity, and how many apps are open at once. The Fold7 is built with high-capacity processing and immersive viewing, and software optimizations continue to enhance overall efficiency. When everything is tuned to your preferences, it can deliver a smooth balance between power, creativity, and daily productivity. We appreciate you being part of the Samsung community and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: NeuroMask1109
from Texas
Expertise:Expert
Verified Purchase:Yes
So far so good. The weight difference is a surprise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Damian
from Austin, Texas
Expertise:Expert
Verified Purchase:Yes
Best in its class. The phone is ridiculously thin. The software is pristine. Phone of the year for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hiya Damian,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. With its refined software experience and very slim profile, the Fold7 was designed to set a new standard in foldable technology. It's great to hear how the combination of hardware and software provides such a standout experience for you. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used
on December 27, 2025
Posted by: Drywater2k
from Tyler, Texas
Expertise:Expert
The best phone I've ever had. Was a Google Pixel user but I switched over to Samsung a few years back. I have been a longtime Samsung user since, started with the S23 Ultra, S24 Ultra, Z Fold6 (previous favorite phone), S25 Ultra, and now the Fold7. Simply a great user experience. The front screen is bright and vibrant. I use the front screen about 80% of the time. When I use the unfolded phone, it is a joy and an awesome media consumption tablet. I do not notice the crease. I also do not miss the S-Pen, which I very rarely used in every other Samsung phone. The camera is on par with the S25 Ultra. The battery is good. One feature that I truly love is its bluetooth functionality with third party apps like RingCentral, which I use for work. I am able to answer that directly from my car bluetooth controls without having to fumble around on the phone. 100% recommend. Also recommend getting the Spigen case for it. Very sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone small issue
on January 22, 2026
Posted by: Mike
from Auburn, NH
Expertise:Expert
Love this phone. Been a Samsung phone customer for twenty years. Only issue I have had is the hinge snaps or creaks (sometimes softly sometimes loudly) when closed at about the 30% closed position. Kind of annoying. I have been able to get it to stop by applying pressure to the hinge face roughly an inch and a half from the bottom of the hinge when I close it. I did an internet review, and it appears this is happening to others as well. Just adding this review in the hopes someone at Samsung reads it and take a look at the issue.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US