Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,451 Reviews)
Open Ratings Snapshot
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product. 
(
574 out of 653
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
I love the new sleek design!
on September 1, 2025
Posted by: DHeat
Verified Purchase:Yes
New and improved in all aspects. I love the new sleek design
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Phone performance
on September 1, 2025
Posted by: Setal
from Nj
Expertise:Expert
Verified Purchase:Yes
Phone is too slow and and screen freezes on regularly
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Setal. We hate to see that you're experiencing slow performance and screen freezes with your phone.We're glad you reached out and we're here to help. The first step we recommend is to make sure your phone and all apps are updated with the latest software. You can explore additional options to enhance performance through the link provided. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Two thumbs way up for Samsung galaxy fold 7
on September 18, 2025
Posted by: Brandie74
[This review was collected as part of a promotion.] Samsung has once again change's the way of a user experience and out done them self with the new Samsung galaxy fold 7 and powerhouse AI.
I would recommend anyone who loves Samsung galaxy to upgrade if possible. For me it took a minute to lean the difference between samsung galaxy s23 ultra and the brilliant Samsung galaxy fold 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new ZFold 7. Worth the upgrade this time.
on September 18, 2025
Posted by: ArmyBoat
[This review was collected as part of a promotion.] Love the size, AI integration, and long battery life. Worth the upgrade.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! We're elated to see that you love the size, AI integration, and long battery life. The most advanced Snapdragon mobile processor powers the Galaxy Z Fold7, customized specifically for Galaxy, enhancing performance across all your tasks, whether it’s utilizing AI, multitasking, or capturing stunning videos. Your feedback about the upgrade being worth it means a lot to us, and we’re glad to know you're enjoying the new features. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I expected
on September 19, 2025
Posted by: WVUfan
[This review was collected as part of a promotion.] When I first got the Samsung Z Fold 7, I wasn't sure I'd like it. I'm so used to a regular Samsung Galaxy phone. The Z Fold 7 is a game changer, literally! I play a lot of games on my phone. Having the Z Fold 7 allows me to play on a bigger screen if I want to. The camera takes really clear pictures. My hands shake, so my photos used to turn out blurry. I've noticed that they are clearer on the Z Fold 7. If you like having a regular sized phone, but need the bigger screen, the Samsung Z Fold 7 is the way to go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 20, 2025
Posted by: Bikertrash91
[This review was collected as part of a promotion.] Real slim in the hand. Easy to work with the phone closed but great size to watch videos and movies when opened
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nothing is ever perfect
on September 21, 2025
Posted by: Anonymous
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. For such a high price you would think it would run like a super phone but I suppose nothing is perfect
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible camera!
on September 26, 2025
Posted by: MynameisJeff
Terrible camera and fold out screen. It has no pen features. The most troublesome part is that the camera is so bad that old cheap phones take better pictures!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2025
Good day MynameisJeff, Thank you for sharing your perspective on your Galaxy Z Fold7! The ultra-sleek, ultra-light design of the Z Fold7 brings innovation without hesitation. With the slimmer structure, features have been streamlined for a more portable feel. The camera on the Z Fold7 is one of the best setups. Capture stunning, high-resolution shots with our powerful 200MP camera, perfectly paired with the ProVisual Engine. A recent addition to the Galaxy Z Fold Series, our 200MP ultra camera complements the Galaxy Z Fold7. Capture the finer points in every scene and let our next-gen ProVisual Engine handle the rest. We appreciate your insights as we look forward to hearing from our users about how we can continue to enhance our products. Thank you for your review. We’re glad to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
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