Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,425 Reviews)
Open Ratings Snapshot
Rating breakdown 4,425 reviews
5 Stars
3,720
4 Stars
493
3 Stars
110
2 Stars
27
1 Star
75
88%of customers recommend this product. 
(
553 out of 631
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
New
on December 31, 2025
Posted by: Dan P
I love this phone and I’ll take cat of it for as long as I have it
Response from Samsung USBy R&RDecember 31, 2025
Hello Dan P,

Thank you for sharing your enthusiasm for the Galaxy Z Fold7. It’s inspiring to hear how much you value your device and how seamlessly it fits into your daily life. The Z Fold7 redefines what a premium device can offer, blending innovation, performance, and versatility. Your feedback underscores the pride in owning an innovative device that helps you reach your full potential. We're grateful to have you as part of the Samsung community.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Waste of money
on December 31, 2025
Posted by: Kyle
Expertise:Intermediate
Barely noticeable design changes, short battery life 4400mAh (same battery capacity as older generations), removed "S Pen"?! support, instead of integrating S Pen slot, slow charging, falling short of competition...
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&RJanuary 2, 2026
Howdy Kyle,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Each Z series model aims to balance performance, portability, and usability while pushing foldable tech forward. Your device usage can impact which features and designs feel most important. For charging, options like Fast Charging are available. Want to extend your battery life? Our guide can help you optimize fast charging on your Galaxy. Super-fast charging is exclusive to specific models like the Galaxy Z Fold7, requiring a 25W or 45W Samsung-approved adapter for maximum benefit. We appreciate you taking the time to share your feedback with the Samsung community.
Charge your Galaxy Z Fold7, Z Flip7, or Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10003233/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone
on December 31, 2025
Posted by: RichA
Verified Purchase:Yes
Great phone it's my 3rd in the series fold3, fold5 and niw the fold7. I like the thinner styling better than the previous z fold foot print.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
overall it’s an excellent premium foldable,
on January 3, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve been using the Samsung Galaxy Z Fold 7 and overall it’s an excellent premium foldable, with a mix of high-end performance, gorgeous displays, and innovative features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 16, 2026
Hello Adeniyi,
Thank you for sharing your experience with the Galaxy Z Fold7. Its premium materials, advanced performance, and innovative design combine to deliver an exceptional foldable experience. Your feedback, emphasizing the balance of power and display quality, highlights why Galaxy Z Fold devices are a top choice for users seeking versatility and sophistication. We appreciate your choice of Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This cellphone can help you growth your wealth
on January 15, 2026
Posted by: Investing
Verified Purchase:Yes
Love it so far , The multi screen capability allows me to do multiple stuff without missing whats happening on other screen like the stock market while i am reading my emails .
Response from Samsung USBy R&RJanuary 16, 2026
Hi Investing,
Thank you for sharing how the Galaxy Z Fold7 fits into your daily routine. The multi-screen experience is designed to promote productivity by helping users stay connected across apps and tasks simultaneously. Your feedback shows how the foldable design can support real-world workflows that need focus and flexibility. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have great features and camera a must
on July 28, 2025
Posted by: Talk2much
[This review was collected as part of a promotion.] Galaxy Al is perfect for my familyvqnd how streaming the apps are awesome. The camera quality is so beautiful and clear and it have the best sound. Its easy to use and fun to play games on. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S Pen capability
on July 28, 2025
Posted by: Wayawaya
[This review was collected as part of a promotion.] I feel like samsung has forgotten the S Pen users this year. From removing the air action on the Samsung S 25 ultra and not having S Pen capability on the fold 7 was a major step back.
Please, next year we need something with S Pen capabilities.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 29, 2025
Thanks for reaching out to us, Wayawaya. We appreciate your honest feedback on the Galaxy Z Fold7! We understand that you are frustrated regarding the lack of an S Pen with this iteration of the Fold. The new design of the Z Fold7 is designed to be slimmer and lighter, which is one of the reasons the S Pen has been removed from the design. We value your insights as we continue to make improvements and changes in the future. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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