Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,554 Reviews)
Open Ratings Snapshot
Rating breakdown 5,554 reviews
5 Stars
4,619
4 Stars
663
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product. 
(
634 out of 727
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Very happy with my Galaxy Z Fold 7 after a month
on January 17, 2026
Posted by: Nicole
from Minnesota
Verified Purchase:Yes
The phone has been great. Does everything I need and more. I'm very careful with it and how I carry it with me. I also made sure I got a case with built in screen protector for it and hinge protection.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&RJanuary 23, 2026
Hi Nicole,
Thank you for sharing your experience with the Galaxy Z Fold7 after extended use. Built with advanced hinge technology and high-quality materials, the Fold7 supports daily productivity and encourages care and personalization through accessories. It’s great to hear how it still meets your needs. We appreciate your loyalty to Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone.
on January 23, 2026
Posted by: G Trev
from New York
Verified Purchase:Yes
My fold7 has performed perfectly. I have had no issues and am thoroughly enjoying it. If they brind trifold to the US I will probably consider buying that to.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 23, 2026
Hi there G Trev,
Thank you for sharing this. The Galaxy Z Fold7 is built to provide reliable performance along with the versatility of a foldable screen. It’s great to hear how it integrates into your daily routine and how upcoming innovations pique your curiosity. We appreciate you being a Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far!
on February 10, 2026
Posted by: AMAYMON
from Kingman, AZ
Expertise:Intermediate
Verified Purchase:Yes
So far I've fallen in love with my new Z fold 7 , does what I need very smooth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RFebruary 12, 2026
Aloha AMAYMON,
Thank you for sharing your early impressions. It’s great to hear that the Galaxy Z Fold7 is seamlessly fitting into your daily routine and providing the smooth performance you expected. Our engineers focus on making devices that feel powerful, intuitive, and enjoyable from the start, and your feedback shows that effort. We appreciate you being a valued Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its a great phone in hand overall but has some bug
on July 25, 2025
Posted by: Mecco72
[This review was collected as part of a promotion.] The Ai is incredible,this is the best folable to date for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big screen
on July 25, 2025
Posted by: Samfan17
[This review was collected as part of a promotion.] I love the bigger screen you get unfolded and folded feels very premium also the fact that the fold is now so thin
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing update
on July 25, 2025
Posted by: ChrisE
[This review was collected as part of a promotion.] Galaxy AI is a great leap forward as well as the thinner form factor of the phone. Amazing camera!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gaming and Ai
on July 25, 2025
Posted by: Riaaron
[This review was collected as part of a promotion.] As mentioned on the Samsung website the Galaxy Z Fold 7 is able to smoothly run games like Honkai Star Rail and Genshin Impact, unlike previous models this one takes the cake, it's fast, smooth, and there is no lag on animation which is pretty amazing and with the full screen the colors are bright and makes the game look really nice. The Ai on the device comes in handy when you need to edit, change or alter any image or files. Overall is a pretty amazing device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love how the outside feels like an actual phone.
on July 25, 2025
Posted by: RonR21
[This review was collected as part of a promotion.] I love watching shows and movies on this phone it's incredible. Galaxy AI is fantastic as well. I use Gemini all the time.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 25, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Ron! We're happy to see that you’re enjoying its features. The immersive display really enhances your experience, and with an impressive 24 hours of video playback time, you can enjoy your favorite content for over an hour longer than with the Galaxy Z Fold6. Galaxy AI takes this experience to the next level by offering smart features that personalize your usage. With Gemini, the Z Fold7 seamlessly adapts to your productivity and entertainment needs. We’re confident that the innovative design and enhanced battery life of the Z Fold7 set it apart in the market. Thanks for being a valued user, and we look forward to seeing you explore even more amazing features! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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