Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: David
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Its a perfect cell phone this device is completely so versatile in all. I love that.. thank samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chrissy
from Norfolk
Expertise:Intermediate
Verified Purchase:Yes
I traded in my S24Ultra for the Z Fold7 and am not looking back. I had tried one of the original Folds when it came back and was not a fan, but the progress that has been made is absolutely amazing. This phone has it all (except an s pen which is truly my only complaint). I love the screen, the camera, and how it is not bulky at all. If you're thinking of switching, go ahead and do it! You will not regret it
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Hi Chrissy,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lost feature bye bye S pen
on August 14, 2025
Posted by: SadloyalsgB
from California, Sacramento
Expertise:Expert
Bummer they took away the s pen . I didn't even realize u till I bought it. I going to give. With a case on the phone it back to the same size as my 6. Samsung blew it big time. So it's a tiny bit bigger screen .where is my s pen.. sad loyal customer who will be returning his 7 back to his 6. How why what were u thinking Samsung..
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your feedback and understand that the S Pen holds a special place in the Galaxy experience. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was key for this generation, as we know how important it is to have a device that's easy to carry while still providing top-notch capabilities. We hope you enjoy the improved design and features that make the Z Fold7 truly stand out! Your experience is important to us, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing (period)
on August 1, 2025
Posted by: Stevarkian
[This review was collected as part of a promotion.] The Galaxy Fold 7 has completely changed the way I use my phone daily. Its foldable design gives me the portability of a regular smartphone with the productivity of a tablet, all in one sleek device. The hinge feels solid, and the inner screen is smooth, perfect for multitasking between streaming, gaming, and work.
What makes it even better is Galaxy AI. From intelligent photo editing to real-time translation and productivity features, it has become an integral part of my day. I use it for quick notes at work, watching sports highlights, and even helping my kids with school projects. The AI-powered camera enhancements make capturing family moments effortless and beautiful.
The Fold 7 is more than a phone—it’s my work hub, entertainment device, and creativity tool, all powered by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
slim and light with a great screen
on August 13, 2025
Posted by: JustJJ
[This review was collected as part of a promotion.] I ask Galaxy AI to help me stream shows. I wish it were easier to resize when going between the two screens and that more apps used an appropriate fold 7 aspect ratio which I hope gets better with time.
Value
4
Response from Samsung USBy R&R Team, August 13, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! It's awesome to see that the Galaxy AI has helped you with streaming your shows! We understand that you had some concerns about the resizing when switching between screens. We recommend checking for updates for the apps you're using, as many developers are optimizing their applications for the unique aspect ratio of the Fold7. Your feedback is valuable, and we're committed to improving your experience as more apps embrace this innovative format. We appreciate your patience and hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Pen not storable in phone
on August 8, 2025
Posted by: Kakww8
Put somewhere to store the pen guys. Come on. Some of us are waiting for that feature. Until it's there you can forget it
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your feedback on the Galaxy Z Fold7! We understand how important the S Pen is to our users. While it remains a valuable part of the Galaxy lineup, our main focus with this latest iteration was to deliver the lightest and thinnest experience possible. We aimed to maximize portability, which we believe is essential for your user experience. Your insights are invaluable as we continue to innovate and enhance our products! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US