Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,186 Reviews)
Rating breakdown 7,186 reviews
5 Stars
5,916
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Awesome features
on May 11, 2026
Posted by: Tarasa
[This review was collected as part of a promotion.] This hone has awesome quality and features. I used the galaxy AI to fix a paper I was writing. I love how easy it was to use. I have been buying samsung phones as long as they have been being made. I love them
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hola Tarasa,
Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great productivity phone.
on May 11, 2026
Posted by: spookyghost
[This review was collected as part of a promotion.] Being able to open up this phone is absolutely worth the compromised it comes with. The cameras are still pretty solid and the battery is solidly in good enough territory. The outside screen is the perfect size for regular phone tasks, and opening it up is great for games, YouTube, PDFs, sheets, etc. the weight and thinness are insane for the form factor and I live holding it all the time. The Galaxy AI is helpful but not in your face. AI select is great, audio eraser is sweet, and overall it makes the phone a bit more pleasant.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Ahoy spookyghost,
The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It has the best camera and zoom in quality. I've e
on May 10, 2026
Posted by: Angel
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
This phone has it all from camera quality to text correction, spelling, and overall the movie quality is great on it. This is the first time my own a galaxy z Fold 7 and the phone is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Angel,
We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, but hate the angel wings effect
on May 10, 2026
Posted by: NC Buyer
I enjoy the phone, with one exception. I hate the angel wings effect that occurs when the phone is closed due to the screens touching. I contacted Samsung about this issue and was referred to a third party for repair, but was told that Samsung made the phone so thin that there was no issue and to clean the screen frequently.
Overall, I wish I had kept my Z Fold 6
Response from Samsung USBy R&R, May 11, 2026
Hey there NC Buyer,
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features. It is a total c
on May 9, 2026
Posted by: 000733
[This review was collected as part of a promotion.] This phone is a total computer in the PaLM of my hand there's no need to have AA computer laptop are a tablet, it is all-in-one.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello 000733,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
The fold
on May 9, 2026
Posted by: Sikone
Expertise:Intermediate
As i thought I traded in my z fold 4 for the z fold 7 and the same thing happened after 4 or 5 months the center of the fold screen starts to get distorted or fragmented cracks from top to bottom about a 1\4 inch wide and the batt. On my fold 4 lasted twice as long.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 11, 2026
Hello Sikone,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Finally something great
on May 7, 2026
Posted by: Blitzwing28
[This review was collected as part of a promotion.] This phone exceeded my expectations of what a folding phone should be, it has the right dimensions and the right features. Finally a phone worth its price. I never felt the pinch of the price coz of the overwhelming tech it has to offer, from AI to its functionality as gaming phone and a business phone, it is very versatile and i couldn't ask for anything else on a top tier phone.
Value
4
Response from Samsung USBy R&R, May 8, 2026
What’s up Blitzwing28,
It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
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It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Interesting and fun phone
on May 7, 2026
Posted by: FoxyFox
[This review was collected as part of a promotion.] Galaxy AI has been interesting, hashish helps me gather my thought and helps ease anxiety when my brain is over processing. The folded screen doesn't let me touch the corners and sides but open it's fine, the video quality is pretty good but composition of photos isn't favorable but acceptable. In sure there are ways I can tweak it but I haven't explored everything yet.
Value
4
Response from Samsung USBy R&R, May 8, 2026
Hey FoxyFox,
It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US