Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,448 Reviews)
Rating breakdown 4,448 reviews
5 Stars
3,742
4 Stars
494
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
572 out of
651)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Love my Samsung Z Fold 7
on September 15, 2025
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I upgraded from the Galaxy S23 Plus 5G. My Z Fold 7 has performed beyond my expectations with its advanced AI features in photos, AI search, and Google's Gemini AI. The exceptional unfolded screen provided enhanced image and video quality. The overall performance was far better than I expected. What can I say, I just love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 22, 2025
Posted by: Jeff1012
[This review was collected as part of a promotion.] So the zfold 7 is an amazing phone. The multitasking on it with the bigger screen is so much better. And the bigger closed screen is like using a normal phone. The Galaxy AI features are useful and fun. I find myself using Galaxy AI way more then I used other assistants or features. The screens makes videos and movies look amazing. I love how thin this phone is. Even though it's thin it feel like a premium phone (which it is). By far my favorite fold to date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hard to open
on October 20, 2025
Posted by: GurnseyT
[This review was collected as part of a promotion.] Without fingernails, like actual length, not working man length, you really can’t open the thing. I do have a thin case on it, but this thing needs tabs or something to help open it. And the fingerprint reader hates me.
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hi there GurnseyT,
Thank you for reaching out and sharing your insights on the Galaxy Z Fold7. Its new design features a tighter, more secure closing to better protect the device. An improved spring mechanism allows for a closer fold, minimizing the risk of obstructions when closed. However, opening the Galaxy Z Fold7 can sometimes be challenging due to its slim, flat profile, which makes it harder to grasp firmly, and because the magnets holding it shut require extra force. To ease opening, try using two hands—placing your thumbs on opposite sides and gently pulling apart. Adding a case can also enhance grip and make opening easier. Regarding the fingerprint reader, ensure your case doesn’t cover the power button and that your finger fully touches the reader when unlocking. We appreciate your feedback and value your support.
-Ty
Samsung Support
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Thank you for reaching out and sharing your insights on the Galaxy Z Fold7. Its new design features a tighter, more secure closing to better protect the device. An improved spring mechanism allows for a closer fold, minimizing the risk of obstructions when closed. However, opening the Galaxy Z Fold7 can sometimes be challenging due to its slim, flat profile, which makes it harder to grasp firmly, and because the magnets holding it shut require extra force. To ease opening, try using two hands—placing your thumbs on opposite sides and gently pulling apart. Adding a case can also enhance grip and make opening easier. Regarding the fingerprint reader, ensure your case doesn’t cover the power button and that your finger fully touches the reader when unlocking. We appreciate your feedback and value your support.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone.
on October 23, 2025
Posted by: Kam421
[This review was collected as part of a promotion.] Samsung does make best flip and folding phones. Period!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 5, 2025
Posted by: Lovegalaxy25
[This review was collected as part of a promotion.] Galaxy Ai feature is amazing. Help with everyday stuff
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hi there Lovegalaxy25,
Thank you for sharing your excitement about the Galaxy Z Fold7. It’s great to hear how Galaxy AI helps with daily activities—features like real-time assistance and organization tools are designed for convenience. The Fold7 continues to impress with its large screen, seamless multitasking, and versatility that transforms the phone into a tablet when needed. Knowing it has become a favorite only confirms we are heading in the right direction. Thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your excitement about the Galaxy Z Fold7. It’s great to hear how Galaxy AI helps with daily activities—features like real-time assistance and organization tools are designed for convenience. The Fold7 continues to impress with its large screen, seamless multitasking, and versatility that transforms the phone into a tablet when needed. Knowing it has become a favorite only confirms we are heading in the right direction. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
So far pretty good
on November 7, 2025
Posted by: KcLynn
[This review was collected as part of a promotion.] Really enjoying the samsung z fold 7 at the moment.. Haven't had it long but like how it operates and the size is impressive for all it offers..
Value
5
Written by a customer while visiting Samsung US
Posted by: Maurice
Verified Purchase:Yes
Great device, I mainly got it because it’s easier read my books.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 9, 2026
Hi Maurice,
Thank you for sharing your experience with the Galaxy Z Fold7. Its larger display offers a comfortable, immersive reading experience that many users appreciate. Created to enhance focus and enjoyment across various content types, the Galaxy Z Fold7 stands out for its versatility beyond standard smartphones. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its larger display offers a comfortable, immersive reading experience that many users appreciate. Created to enhance focus and enjoyment across various content types, the Galaxy Z Fold7 stands out for its versatility beyond standard smartphones. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Dpadle
from Palisades park, NJ
Expertise:Expert
Verified Purchase:Yes
I feel like this phone is the final form of fold series. All my friends are also impressed with the phone as well. Great job samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
What’s up Dpadle,
Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Crafted through years of foldable technology development, the Fold7 seamlessly merges design, performance, and user experience. We value your feedback and appreciate your being part of the Samsung journey!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US