Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(6,591 Reviews)
Open Ratings Snapshot
Rating breakdown 6,591 reviews
5 Stars
5,452
4 Stars
823
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product. 
(
651 out of 748
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Perfect blend of phone and tablet
on March 1, 2026
Posted by: T Domann
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I love the 1 TB of storage and 16 GB RAM. It still is a fully functioning phone and then unfolding it it's a nice size tablet. Not too big, not too small. The screen is awesome. It takes great pictures and videos. With all the storage it has, I can take high quality videos without worrying about running out of storage.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 2, 2026
Hi T Domann,
Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Durability
on August 29, 2025
Posted by: NHVU
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The screen's turns black and lines appear across the phone. It is unacceptable. Buyer beware.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold7. We take durability very seriously when it comes to our products, and your feedback is valuable to us. The Galaxy Z Fold7 features significant enhancements, including the Cover Screen made with Corning® Gorilla® Glass Ceramic 2, which offers improved durability while maintaining exceptional clarity. This is the first Z Fold model to include this innovative glass. Additionally, the back glass is constructed with Corning® Gorilla® Glass Victus® 2, further boosting the device's durability. We want to collaborate with you to address your concerns. Please reach out to us at Samsung Support so we can assist you further. We also want to remind you that Samsung provides a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extended coverage and support on eligible devices. Your satisfaction is important to us, and we are here to help! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent improvement with some sacrifices
on July 26, 2025
Posted by: Cujo71
[This review was collected as part of a promotion.] I totally understand sacrificing the the spen to improve the thinnest but theres no justification to still have a 4400 battery. It may be nice to constantly say the improved hardware will make the battery more efficient but at the end of the day consumers only see vivo x fold having a 6000mah or Oppo 5600mah.
The fold 7 is a beautiful phone and should have the best battery for your consumers.
Do I miss the s pen yes but I would sacrifice it any day for a 6000mah battery and improve your wireless charging (way to slow compared to other brands)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bring back Spen
on July 25, 2025
Posted by: DissapointedUser
from Durham, NC
The only reason I bought fold 6 was because of Spen support. The real estate made perfect sense and meant perfect replacement for a tab and that remarkable note taking thing. I was eagerly waiting for the Fold 7. But was very much disappointed. Please bring it back
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Visual Artist with No S Pen!
on August 16, 2025
Posted by: S Pen Fan
No S Pen! Why Artists Need the S Pen
As an artist, the S Pen isn’t just a “nice-to-have” tool—it’s essential. A smartphone with S Pen support becomes a portable sketchbook, studio, and notepad in one.
1. Precision and Control
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
2. Creative Workflow Anywhere
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
3. Layered Productivity
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
4. Professional Integration
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
5. A True Studio Companion
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
Response from Samsung USBy R&R TeamAugust 18, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We're more than happy to see that you’ve discovered so many creative ways to utilize the S Pen. While the S Pen remains a valuable aspect of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We focused on maximizing portability to ensure that you can take your Galaxy Z Fold7 anywhere with ease. Your feedback helps us continue improving, and we appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold for life
on September 9, 2025
Posted by: Solomon
from Smithville TN
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much I don't think I'll ever go back to any other phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamSeptember 12, 2025
Thank you for your insightful review of the Galaxy Z Fold7, Solomon! We appreciate your feedback and are glad to know how much you love your phone. The Z Fold7 can help get you prepared for your workday with the information and reminders you need at a glance. That’s exactly what our Now Brief feature does. With two screens, you can choose how to stay ahead by quickly viewing your calendar appointments, to-dos, the weather, and more on the outer display, or unfolding it for a broader view. The Galaxy Z Fold7 is designed to be your all-in-one portable workstation, effortlessly transitioning from phone to tablet, and integrating AI capabilities for your convenience. If you have any concerns or need assistance with anything, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone love the pics it takes and features
on August 5, 2025
Posted by: Lgrijalva
[This review was collected as part of a promotion.] The features are incredible i stream movies and graphics are picture perfect I've been looking for a phone that has everything I like and this is the complete package graphics on gaming are ammmazing thank you so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy this phone!
on September 29, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I rate it 1 star because it hasn't even been a month since I bought it and they already had to change the screen. For such an expensive phone and to already have these problems, it leaves a lot to say about the Samsung company, completely disappointed.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 30, 2025
Hi Awilda castillo, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Advanced Armor Aluminum frame and hinge, and an IP48 dust and water resistance rating. The foldability has been tested to withstand approximately 200,00 folds easily. We also recommend Samsung Care+ for added security, as accidents can happen- having Samsung Care+ provides unmatched peace of mind. All Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. For eligible devices, you can also choose to extend coverage with Samsung Care+ for additional protection and support. Thank you for your review and for choosing innovation with Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 1281-1288 of 6590 results 
<< 1 ... 159 160 161 162 163 ... 824 >>