Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,695 Reviews)
Open Ratings Snapshot
Rating breakdown 7,695 reviews
5 Stars
6,315
4 Stars
1,024
3 Stars
203
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4 out of 5
4
Samsung galaxy z fold 7
on June 10, 2026
Posted by: Summer
[This review was collected as part of a promotion.] This is a great phone. Opening up to a larger screen is the biggest reason i bought this so i can see things easier and i like having more stuff on the screen without having to move it around a lot. Even folded it is not bulky. I love the AI features with the camera being able to make different pics and the language translation is big with me. This phone was woth the price. The only downfall was i couldnt pair it with my galaxy watch which is a few years old.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cantankerous
on June 10, 2026
Posted by: CantankerousSungsam
[This review was collected as part of a promotion.] It's the perfect phone for a plethora of cantankerous activities and multi-tasking endeavors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 9, 2026
Posted by: Baig24
[This review was collected as part of a promotion.] Much better over the last generation fold 6. Gerat for work and everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone awesome
on June 9, 2026
Posted by: Jadakisww
[This review was collected as part of a promotion.] The galaxy z fold is in a class by itself what a awesome phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing foldable phone
on June 9, 2026
Posted by: ZadykYasakani
[This review was collected as part of a promotion.] Coming from a Fold 3, the Fold 7 has been nothing less the amazing. Cameras are really good even without the insane zoom the S series have. Battery lasts most of the day even with continuous use, at worst, I would need to trickle charge for about 20 mins after being used for about 7 hrs. Some games are compatiple for the unfolded screen, I mostly play MOBA games and the games do have a small portion of the screen that is black but it helps to position the phone better in my case. Even on the small screen it feels good to play the game and it fits perfectly.
Very Versatile phone while not being fully unfolded. I can watch and use the phone as a stand in multiples while also having the controls separate from the screen playing the actual videos. Great for multi tasking with the massive screen. You can open multiple apps as pop ups or even split the screen in 4. The only concern is when poping up the keyboard, it may push the apps upward unless you do pop up key board and adjust its location.
Very pleased with the phone itself after having it since it came out. Oh yeah, middle crevice is also not as easy to damage, and very unnoticeable compared to the previous generations. The crevice will not be invisible, but it is a lot easier to live with, and the Galaxy AI also comes in handy like when editing fotos or scanning documents from pictures, screenshots, or even just from the screen. The phone by itself is very light and it feels just right even with a little bulky case.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z Fold 7 Battery
on June 9, 2026
Posted by: Javi88
[This review was collected as part of a promotion.] This phone is amazing but the battery is very poor when we open the complete screen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Had some issues
on June 9, 2026
Posted by: Farmhouse13
[This review was collected as part of a promotion.] Had some issues, the inside screen was peeling, got a replacement and that ones volume button was falling off then the inside screen stopped working. Galaxy AI was useful. Camera was good. Enjoyed having a large screen to play games, watch videos etc... it was an awesome phone while it lasted.
Value
3 out of 5
3
Response from Samsung USBy R&R, June 10, 2026
Hola Farmhouse13,
Thank you for letting us know how things are going so far. The Galaxy Z Fold7 stands out for its innovative design, impressive display, and powerful multitasking capabilities. We appreciate you sharing your experience with the screen and button concerns. Your feedback provides important insight into long-term device performance. Please note that our warranty options cover a wide range of repairs. If you need your phone looked over, please stop by uBreakiFix, an authorized repair location for Samsung customers. Please contact our Samsung Support Team to learn more. Thank you for making Samsung your go-to choice.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has so much memory
on June 9, 2026
Posted by: Shinen
[This review was collected as part of a promotion.] I am loving the new galaxy z fold 7. My Ai is on tract, anything i have asked or needed for has been amazing. From the pictures that I have taken to the forms it has helped me make.
The only this i dislikes are the phone cases are difficult to keep on phone or phone is difficult to use keyboard. Both cases I have purchased have not been good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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