Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,449 Reviews)
Rating breakdown 4,449 reviews
5 Stars
3,742
4 Stars
494
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product.
(
572 out of
652)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
The best phone
on September 8, 2025
Posted by: Gicaborba
[This review was collected as part of a promotion.] I've had several Samsung cell phones, several different models and this one really satisfies my priorities! very good!
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
It's great to hear from you! We appreciate you sharing your thoughts about the Galaxy Z Fold7. We always look forward to hearing from our valued customers. It's awesome to know that you've been a pivotal part of our Samsung community. We appreciate you and hope to continue to provide you with the best devices in the market. We hope to hear more from you in the future, and for any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I ever had.
on September 26, 2025
Posted by: NB junk
from Maryland
Expertise:Intermediate
Worst phones we ever had.both me and my wife hate this phone. Has a mind of it's own left side is phone when open right side is adds i didn't buy to look at adds. The flip phone was a better it fit in pocket and the screen was protected
Will not buy again total junk as far as we are concerned.
Will not buy again total junk as far as we are concerned.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hey there, Thank you for sharing your thoughts on the Galaxy Z Fold7. We know how important a seamless viewing experience is, and the Fold7 features advanced display technology that pushes the boundaries of flexible screens. Its immersive inner display, along with multitasking capabilities, makes it a standout in our Galaxy lineup. To turn off ads, go to Settings and select Privacy. If the ads are Samsung-related or linked to a specific app, you can disable them within that app. For carrier-related ads, disable them via your carrier’s app. For further help, contact our Samsung Support Team. The Fold series continues to improve in performance and durability, maintaining its leadership in smartphone innovation. Thank you for your review. We appreciate your choice of Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great but Could be better
on August 5, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] I really enjoy the fold seven. However I really wish that the battery was a little bigger even though I do get most today without charging. I would like to also like that they treat this phone as a flagship and use the best quality parts available. I would them to redesign the camera bump placement. When trying to charge on certain wireless charger it gets in the way or if you're trying to use a case with magsafe accessories the camera hump gets in the way of some.
Overall I'm really enjoying this device I'm coming from a s22 Ultra. So it is superior device compared to my old device. This will be my first full device and I really enjoying it so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsungs Galaxy Z Fold 7 - Terrible
on August 19, 2025
Posted by: Jbuck25
[This review was collected as part of a promotion.] I have used Samsung phones since the Note. I use my phone primarily for work so the large screen was the main reason for choosing the Z Fold7.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, J Buck! We’re glad to see that you like the S25, but we believe the Z Fold7 has some fantastic features that you’ll really enjoy. While the S Pen is a valuable part of our Galaxy lineup, our main focus with this latest iteration was to create the lightest and thinnest Galaxy Z series experience possible. Maximizing portability was key, ensuring you can easily carry your device while still enjoying powerful capabilities. We also recommend checking out the links attached for tips on enhancing your battery life, like using features such as Device Care. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
Way more durable then what i was told
on November 2, 2025
Posted by: Junkcummins97
[This review was collected as part of a promotion.] I dropped it within. First week about 10ft to gravel. It did crack the screen with liquid screen protector but can hardly tell. When its open it's massive and being a lcd screen its not as fragile as i was told when buying it. Iv dropped it twice while it was open screen side down and not a mark, scratch nothing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is pretty amazing!
on August 11, 2025
Posted by: GlassFlee
[This review was collected as part of a promotion.] Getting this new phone has been truly amazing! I no longer have to bring my laptop and tablet with me when going on my trips. This fold 7 allows me to get what I need done with ease. The Galaxy AI is awesome to have available as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Thin!
on July 26, 2025
Posted by: Raventhorn
Expertise:Intermediate
Great phone and soooooo much thinner than my 4. Its also bigger in screen size and the crease is hardly noticeable. Love it!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Fold
on July 30, 2025
Posted by: Joe4111
[This review was collected as part of a promotion.] Significant improvements from the Fold 6. I thought my Fold 6 was a great phone but the Fold 7 feels noticeably better in my hands due to the thinness and weight. It also fits in my pockets better. The marginally bigger cover screen is more impactful than anticipated and I find myself using it more than I did on the Fold 6. I am also incorporating the new AI features more than I did with my Fold 6 because the suggestions are more useful.
Value
5
Written by a customer while visiting Samsung US