Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,695 Reviews)
Rating breakdown 7,695 reviews
5 Stars
6,315
4 Stars
1,024
3 Stars
203
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
3
Zfold crack
on June 10, 2026
Posted by: Samsunglifer88
[This review was collected as part of a promotion.] Dont get me wrong, I love my Z fold. I had the Z flip at first and the screen cracked 3 different times, after the 3rd one, I wanted to go to the Zfold. I thought since the Zfold 7 was thinner it would last alot longer. That was not the case. After 5 months of owning my phone, the inside screen cracked while simply opening my phone, however the front screen is fully operational. I really feel they need a new design.
I do love all the features of this phone. Its great for someone who is working on the go, or simply works out of their phone.
Galaxy AI
Galaxy AI
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hey there Samsunglifer88
The Galaxy Z Fold7 provides a unique experience for productivity, multitasking, and staying connected while on the go. It's great to hear that you enjoy these features along with Galaxy AI. I can understand how disappointing it must be to see the inner display crack after just a few months of normal use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We also offer the option to add Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please reach out to our Samsung Support Team. Thank you for sharing your experience and feedback on the design, and for being a part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 provides a unique experience for productivity, multitasking, and staying connected while on the go. It's great to hear that you enjoy these features along with Galaxy AI. I can understand how disappointing it must be to see the inner display crack after just a few months of normal use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We also offer the option to add Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please reach out to our Samsung Support Team. Thank you for sharing your experience and feedback on the design, and for being a part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's Samsung it's always good
on June 10, 2026
Posted by: Bulltaco
[This review was collected as part of a promotion.] I always love Samsung the best no matter what they make they've always been good quality last long easy to use on all their stuff I love their
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for everything
on June 10, 2026
Posted by: Corral36
[This review was collected as part of a promotion.] The app and Ai features are one of a kind. Watching movies and videos are the best with this phone super fast and great quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for me. .
on June 10, 2026
Posted by: DeMariosWay
[This review was collected as part of a promotion.] My phone is remanufactured, still the best phone I've had. I by many top of the line. This blows all the phones out the water!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all around
on June 10, 2026
Posted by: Pokie206
[This review was collected as part of a promotion.] The Z Fold 7 is rich in all aspects, fast,powerful and a chick magnet hahaha. AI comes in handy when need a little more info on certain questions, extra explanations to help dive deeper.
I use it for college, gaming, looking up more detailed articals and streaming anime. 8 )
My daily life is better because no more putting phone right in front of my face to read or having multi apps running. Playing two games or listening to music doing homework etc.
I use it for college, gaming, looking up more detailed articals and streaming anime. 8 )
My daily life is better because no more putting phone right in front of my face to read or having multi apps running. Playing two games or listening to music doing homework etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoy the great features.
on June 10, 2026
Posted by: Itsallmine247
[This review was collected as part of a promotion.] Has very good features I use daily, especially the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2026
Posted by: LEGDROPKING1000
[This review was collected as part of a promotion.] Galaxy ai is a great feature. My fold 7 is fast smooth and efficient. I cant wait for the next model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ability to use as a tablet.
on June 10, 2026
Posted by: Crab433
[This review was collected as part of a promotion.] It is great to have a phone to function as a tablet. It's easier to use for work problems when a laptop or tablet isn't available
Value
5
Written by a customer while visiting Samsung US