Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,689 Reviews)
Rating breakdown 7,689 reviews
5 Stars
6,310
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
2
Battery problems
on June 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Battery is suck, can't use 1 day . Usually around 6 hours have to charge.
Value
2
Response from Samsung USBy R&R, June 22, 2026
Hi Rickychang,
Thank you for sharing your experience. The Galaxy Z Fold 7 features a vibrant foldable display, advanced multitasking capabilities, and powerful performance for everyday productivity. We understand that the battery life has not met your expectations, and we believe we have options to help you extend it.
Your device includes settings and features to monitor and extend battery life. To maximize battery performance, consider using power-saving modes as needed. If you are a heavy user, keep in mind that by default, your phone uses a Standard performance profile that balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings, tap Device care, then select Performance profile and choose Light.
Additionally, keeping apps open in the background all day can quickly drain your battery. To conserve power, consider using the sleeping app settings. If there are certain apps you rarely use, you can set them to sleep in the background to prevent battery drain. You can also configure apps to sleep automatically if you haven't opened them in a while. To set this up, go to Settings, tap Battery, then select Background usage limits.
For more information on optimizing your battery and the options available for sleeping apps, please refer to the link provided below. Your feedback is valuable to us as we work to enhance the overall experience.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold 7 features a vibrant foldable display, advanced multitasking capabilities, and powerful performance for everyday productivity. We understand that the battery life has not met your expectations, and we believe we have options to help you extend it.
Your device includes settings and features to monitor and extend battery life. To maximize battery performance, consider using power-saving modes as needed. If you are a heavy user, keep in mind that by default, your phone uses a Standard performance profile that balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed. To do this, go to Settings, tap Device care, then select Performance profile and choose Light.
Additionally, keeping apps open in the background all day can quickly drain your battery. To conserve power, consider using the sleeping app settings. If there are certain apps you rarely use, you can set them to sleep in the background to prevent battery drain. You can also configure apps to sleep automatically if you haven't opened them in a while. To set this up, go to Settings, tap Battery, then select Background usage limits.
For more information on optimizing your battery and the options available for sleeping apps, please refer to the link provided below. Your feedback is valuable to us as we work to enhance the overall experience.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone brightness battery life could be bette
on June 19, 2026
Posted by: Mack02
[This review was collected as part of a promotion.] Cameras are good but I would like to ke to see the cameras for chat on front screen and inside screen get better
Value
4
Response from Samsung USBy R&R, June 22, 2026
Hey there Mack02,
Thank you for your review! We’re thrilled to hear that you are enjoying the Galaxy Z Fold 7. Its impressive camera system, bright and immersive display, and smooth multitasking capabilities make it an excellent companion throughout the day. We also appreciate your suggestion regarding improvements to the front and inner cameras—feedback like yours is invaluable in shaping future innovations. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review! We’re thrilled to hear that you are enjoying the Galaxy Z Fold 7. Its impressive camera system, bright and immersive display, and smooth multitasking capabilities make it an excellent companion throughout the day. We also appreciate your suggestion regarding improvements to the front and inner cameras—feedback like yours is invaluable in shaping future innovations. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
great phone, okay build quality
on June 18, 2026
Posted by: MKtheBearded
[This review was collected as part of a promotion.] I use my zfold7 as a mini tablet. Always love people being shocked in public when they see it unfold. The phone works great like any other newer Samsung device. Would be better if Samsung received Android updates quicker since it is the top of the line Android device. The build quality is where I am deducting 1 star. would actually deduct 1.5 if I could. the inside screen scratches too easy. I still have no clue what I did to get this slight scratch on it. The outside screen also doesn't seem to hold up to any of my previous Ultras. And also the metal is very weak and scratches way too easily. Have not had any issue at all with the hinge yet. And as far as Galaxy AI, not interested in AI at all. I've turned it all off as much as I possibly could on the phone. I find it takes away from the phone and does not add to it.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hi there MKtheBearded,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large foldable display, smooth multitasking capabilities, and a durable hinge, making it a truly unique device. It's fantastic to hear that you enjoy using it as a mini tablet and that the hinge has functioned well. We also appreciate your feedback regarding screen durability, frame wear, and software updates, as insights like yours help us continually enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for people with Presbyopia.
on June 18, 2026
Posted by: Trex76
[This review was collected as part of a promotion.] I have wear reading glasses, but not when use my phone. The Galaxy AI makes it even more convinient in assisting me with online search and othe features on my phone. 100% recommend the Zfold 7.
Value
5
Response from Samsung USBy R&R, June 19, 2026
Ahoy Trex76,
The Galaxy Z Fold 7 features Galaxy AI, an immersive foldable display, and powerful multitasking that adapts to your everyday needs. It's great to hear that the larger display has made reading more comfortable and that Galaxy AI adds even more convenience. Thank you for sharing your experience and recommendation with the Samsung community, and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold 7 features Galaxy AI, an immersive foldable display, and powerful multitasking that adapts to your everyday needs. It's great to hear that the larger display has made reading more comfortable and that Galaxy AI adds even more convenience. Thank you for sharing your experience and recommendation with the Samsung community, and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2026
Posted by: Constructionguy
[This review was collected as part of a promotion.] Great for co construction. I use it for my prints and I dnt have to carrya tablet.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hi Constructionguy,
Thank you for sharing how your Galaxy Z Fold7 supports your construction work. Its large foldable display, ease of multitasking, and portable design make it convenient to keep plans and important documents close at hand without the need to carry an extra tablet. We’re glad to hear it has become such a valuable part of your workday. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy Z Fold7 supports your construction work. Its large foldable display, ease of multitasking, and portable design make it convenient to keep plans and important documents close at hand without the need to carry an extra tablet. We’re glad to hear it has become such a valuable part of your workday. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My awesome z fold 7
on June 18, 2026
Posted by: Adephemmy
[This review was collected as part of a promotion.] It would have been a mistake or regret for me if I had not purchased this phone. It is far better than my former fold 6. It's very slim and at the same reasonably wider. The Camera is very sharper than previous folds. I love it.
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hi Adephemmy,
Thank you for sharing your experience upgrading to the Galaxy Z Fold7. Its slimmer design, wider cover display, and improved camera system provide a refined experience from every angle. We're pleased to hear that it feels like a significant upgrade from your previous Galaxy Z Fold and that you are enjoying the enhanced camera results. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience upgrading to the Galaxy Z Fold7. Its slimmer design, wider cover display, and improved camera system provide a refined experience from every angle. We're pleased to hear that it feels like a significant upgrade from your previous Galaxy Z Fold and that you are enjoying the enhanced camera results. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and easy to use very unique fast processor
on June 18, 2026
Posted by: KING7FOLD
[This review was collected as part of a promotion.] The fact that this screen phone doesn't break fast as the model before is a great thing fast charging easy to use love all the features
Camera zooming is great
Galaxy AI
Camera zooming is great
Galaxy AI
Value
5
Response from Samsung USBy R&R, June 26, 2026
Hey there KING7FOLD,
Thank you for your wonderful review of the Galaxy Z Fold7. The phone's durable design, fast charging capabilities, and AI-powered camera features are designed to enhance your daily experience. We're thrilled to hear that you are enjoying the improved durability, quick performance, and impressive camera zoom. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your wonderful review of the Galaxy Z Fold7. The phone's durable design, fast charging capabilities, and AI-powered camera features are designed to enhance your daily experience. We're thrilled to hear that you are enjoying the improved durability, quick performance, and impressive camera zoom. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Great
on June 18, 2026
Posted by: TravLynn12
[This review was collected as part of a promotion.] So many things need to be considered when making a folding phone. Samsung has thought of almost everything that I could want. The main area that this phone struggles is in "open" screen mode. The aspect ratio simply doesn't fit well with a lot of apps and even Samsung's own UI doesn't seem to like to transition smoothly or easily often requiring apps or require closing and opening with the phone itself. It's as if the user never truly gets to take advantage of the entire screen for viewing video or playing games because the aspect ratio doesn't fit into the scheme many video players and apps aren't optimized for. I understand that this isn't necessarily a Samsung problem but it should be considered by end users who may be under the impression that they will get true full screen modes when the phone is opened.
Value
4
Response from Samsung USBy R&R, June 19, 2026
Hello there TravLynn12,
The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features dual immersive displays, powerful multitasking capabilities, and Galaxy AI, designed to help you be more productive. We appreciate your recognition of the innovation behind our foldable devices. Your comments about app optimization and screen scaling in the unfolded view are valuable and aid us in continuing to refine the foldable experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US