Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,675 Reviews)
Open Ratings Snapshot
Rating breakdown 7,675 reviews
5 Stars
6,298
4 Stars
1,023
3 Stars
201
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Z fold phone 7
on September 28, 2026
Posted by: Lizard
[This review was collected as part of a promotion.] I chose this Z fold 7 because it's a great option for foldable. I do it all from this phone, I work, join meetings, set up meetings, monitor emails. The split screen option works wonderful when multitasking.
The screen is big enough where it's easy on my eyes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen
on September 28, 2026
Posted by: Lloyd75
[This review was collected as part of a promotion.] I chose
I have had several of the Z Fold phones and this one is the best so far. I appreciate the durability of the screen and the crease impact on the screen compared to the first Z Fold phone. Must have!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold7 - Great Phone
on September 28, 2026
Posted by: Stephdot05
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted a phone that could give me the convenience of a traditional smartphone while also giving me the extra screen space when I need it, and it has definitely delivered.
The large folding display is easily my favorite feature. Whether I’m checking emails, multitasking between apps, watching videos, shopping, or just browsing, having the option to open the phone into a much larger screen is incredibly convenient. I also really like that I can still use the outside screen for quick everyday tasks without needing to unfold the phone every time.
The Fold7 feels sleek and premium, and I’ve been impressed with how refined the folding design feels. For such a unique device, it doesn’t feel like I’m sacrificing the normal smartphone experience just to have the larger display. The performance has also been fast and smooth, even when I have several apps going at once.
The camera quality has been great, the display is beautiful, and the customization options are exactly what I expect from a Samsung Galaxy device. Multitasking on the larger screen is especially useful and has made the Fold7 feel like both a phone and a small tablet in one device.
There is definitely a little bit of an adjustment period when switching to a foldable phone, but now that I’ve gotten used to it, I really enjoy having the flexibility. Overall, I’m very happy with my purchase and glad I decided to try something different!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love this phone
on September 28, 2026
Posted by: Justnick0226
[This review was collected as part of a promotion.] I am so glad I chose the Fold 7. It is amazing having a phone that turns into a tablet and back to a phone in a matter of seconds. I get compliments all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z fold 7
on September 28, 2026
Posted by: Jwood803
[This review was collected as part of a promotion.] It's a great phone especially for those who do a lot of business from their phone. Sending emails and etc. When folded out you're basically working with a tablet. Picture display is a huge plus. I could never go back to a standard sized phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Prioritizes what matters: elegant design and thin.
on September 28, 2026
Posted by: FaithCalm
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 is a 5-star win because it finally balances power and elegance without the heavy bulk of past foldables. It is the first foldable that doesn't feel like a science experiment, it feels like perfection.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Quality is not good
on September 28, 2026
Posted by: Chay
from Virginia
I bought fold 6, never dropped but front screen become green screen. When i first got it for 4month, it has faulty charging port issue, they replace it. Then after a year front screen got green lol. What a waste of money
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2026
Hey Chay,

The Galaxy Z Fold series features a large foldable display, flexible multitasking capabilities, and versatile camera options. We acknowledge your concerns about the charging port and the unexpected green screen issues, especially following your previous repair experience. Your feedback regarding device reliability and durability is valuable as Samsung continues to refine its foldable technology. Thank you for sharing your insights with Samsung!

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 28, 2026
Posted by: Gabfarm95
[This review was collected as part of a promotion.] I chose this phone due to the folding aspect and i could not be happier, makes scrolling much easier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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