Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,547 Reviews)
Rating breakdown 5,547 reviews
5 Stars
4,611
4 Stars
664
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
It is so much thinner
on July 29, 2025
Posted by: NeroDaHero
[This review was collected as part of a promotion.] All of those phone holders and wireless charging slots that weren't designed for the thickness of a fold phone has finally been resolved. Its so much thinner then the fold 6, I am in awe everytime I grab it. Its fast, looks great, feels great, and the speakers are noticeably louder. Oh and the split screen/ multi screen doesnt feel wonky anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Poor phone
on January 28, 2026
Posted by: Barbie
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
Response from Samsung USBy R&R, January 28, 2026
Greetings Barbie,
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Fishingman1
[This review was collected as part of a promotion.] I use my device for everything, it's part of my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the Z 7 fold!
on July 29, 2025
Posted by: Zannie
[This review was collected as part of a promotion.] I haven't been able to put it down since I've gotten it it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, needs S Pen
on July 29, 2025
Posted by: Drinok
[This review was collected as part of a promotion.] Long time samsung just. Phone fixed all the issues that fold 3 had. Wish it had S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had.
on July 30, 2025
Posted by: Samsungshopper
[This review was collected as part of a promotion.] The best device for streaming, gaming, movies, sports, work, school and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone!
on August 6, 2025
Posted by: KeysZFolding
[This review was collected as part of a promotion.] So I recently just made the switch from the other big competitor. And I'm glad I did! I love the phone love the thinness, I love the camera, I love the screen size, I love all the connectivity.
I would give this review five stars however I do wish the battery was a little bit bigger and charging was a little faster. Other than that this phone is a real workhorse. I use it to send emails, play video games, watch movies, and browsing the web. All these things look great on this big beautiful display.
I do recommend purchasing a case. The phone can be a little slippery and a little tough to open. A case really minimizes those issues. I do hate putting a case on this beautiful phone but hey you got to do what you got to do to protect this big beautiful screen. I did purchase Samsung care for a little extra peace of mind.
I'm still trying to get a hang of the Galaxy AI but so far it is amazing. I use it to edit my photos and I always get great results.
With that being said the battery does tend to get drained rather quickly. But everyone knows that battery use is subjective.
Value
4
Written by a customer while visiting Samsung US