Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,425 Reviews)
Rating breakdown 4,425 reviews
5 Stars
3,720
4 Stars
493
3 Stars
110
2 Stars
27
1 Star
75
88%of customers recommend this product.
(
553 out of
631)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
This product has great features and well built
on November 14, 2025
Posted by: Supaflychris
[This review was collected as part of a promotion.] Love the ai use this phone everyday for work and watching streams game changer coming from competition this phone blows it out of the water
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The BEST Ever
on December 6, 2025
Posted by: Redskins77
[This review was collected as part of a promotion.] My Galaxy Fold is amazing, the AI feature is very intuitive. I love the feature of being able to open the phone for multi tasking. I'm able to send emails on one screen and review notes on the other screen with the convenience of a single device. It's similar to working in the office with 2 monitors. Samsung continues to revolutionize the electronic world.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenny
from Slc ut
Expertise:Intermediate
Verified Purchase:Yes
Love this phone it definitely exceeds its predecessors, however the design makes it harder to fit on wireless chargers as the camera lenses protrude creating a gap that it doesnt like to stay charging on unless its at an awkward angle to my chargers.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hey there, Kenny,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear how much you enjoy the device and how it builds on previous generations. The Fold7 was designed to deliver powerful multitasking, immersive displays, and advanced camera technology, which are essential to its overall performance. Your feedback on wireless charging alignment provides valuable insight as Galaxy continues to improve how design and everyday usability work together. We appreciate your thoughtful feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Ash G
from Texas
Expertise:Expert
Verified Purchase:Yes
Form factor of the phone is comfortable for portrait front panel viewing. The inner screen is an immersive experience while watching videos. It's comfortable and relaxing to view content on a large screen. The sound quality of music and calls is impressive. The thinness of the phone is remarkable considering so many features are packed into this phone. It's a futuristic-looking phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Veronica
from PA
Expertise:Intermediate
Verified Purchase:Yes
I don't have any complaint of their service, what they offered is what I got. Im very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hi Veronica,
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. Knowing that everything met your expectations emphasizes the value of a seamless and dependable experience from beginning to end. Your feedback helps reinforce trust in the Galaxy ecosystem. We appreciate your choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mani
Expertise:Intermediate
Verified Purchase:Yes
I was using fold 6, now moved to fold 7. It light weight sleek. And processing is also improved. Over all its great purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, mighty, and annoying
on July 27, 2025
Posted by: PonchAz
[This review was collected as part of a promotion.] When setting up my fold 7 up. Not all my setting/configuration transferred over as how I had it set on my A54. I know I went from a candy bar style to a fold phone/tablet but still. Can't claim in smart switch that all setting and configuration will transfer during set up if not going to like stated. Supper annoying have to redisable AI and other features I don't use or want enable. Took me over 2 hrs to get my new phone setup like I wanted and had on my last phone. That's including wallpaper setting that didn't transfers and my galaxy watch ultra. Outside of that. I've been really enjoying the display quality. Watching videos, movies, and TV shows have been absolutely amazing! In such a slim device kinda blows my mind and that goes for both display image & video quality. A few days later still having some app not porting over very well and having to resign in and set up again and again. I'm very happy with my fold 7. Battery life has been decent so far buy haven't really put the phone through its paces with that yet but I been impressed so far. Room for improvement but I've been impressed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: blaspitt
[This review was collected as part of a promotion.] The best for reviewing documents. The Galaxy AI is super effective. I cannot go back to a regular phone now.
Value
5
Written by a customer while visiting Samsung US