Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,542 Reviews)
Rating breakdown 5,542 reviews
5 Stars
4,606
4 Stars
664
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Anonymous
from Washington
Expertise:Expert
Verified Purchase:Yes
Best phone i have ever had for work and play. For cloud gaming and sales
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Edgar! We’re so glad to see it’s been the best phone you've ever had for your work and play, especially for cloud gaming and sales. The Z Fold7 features the most advanced next-gen Snapdragon® mobile processor, which makes everything run smoother. You can expect 38% faster processing, 26% smoother graphics, and 41% quicker AI capabilities compared to the Galaxy Z Fold6. This really improves your gaming and viewing experience! If you have any questions or need support, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It's totally different
on August 5, 2025
Posted by: Bert
from Louisiana
Expertise:Intermediate
Samsung has changed the game in America. Work well and thin
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on July 25, 2025
Posted by: Maestro Pechuga
from Sanford FL
Finally, new technology for a fold, I hope they put back the Spen support but finally a generation with new changes and good changes!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had, greatest one yet!
on September 18, 2025
Posted by: Nickb1996
[This review was collected as part of a promotion.] This is by far the best phone in my personal opinion that Samsung has produced. The absolute best fold model of all. Amazing how thin it is yet how much performance it has. Thanks Samsung for doing what you guys obviously do the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I completely love this device.
on November 24, 2025
Posted by: Elorlo
[This review was collected as part of a promotion.] I use my device for work, to watch movies, I use a lot to connect my meta glasses, I use Gemini AI, I really like taking pictures as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Franco
Verified Purchase:Yes
It is exactly what I wanted; super-fast, sleek and has a wide screen.
Response from Samsung USBy R&R, October 9, 2025
Hey there, thanks for chiming in, Franco.
Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on September 23, 2025
Posted by: Joon
from Arizona
Expertise:Intermediate
There are 2 unknown line green and red on screen, I just bought it last month . I feel really bad and angry 😠 so much ....please don't buy it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 24, 2025
Greetings Joon, Thank you for sharing your feedback on your Galaxy Z Fold7. We appreciate the chance to learn how customers use their devices and how well they function. If you are experiencing unexpected screen concerns, you may consider taking your device in for repair. We've partnered with uBreakiFix as an authorized Samsung repair location, allowing you to schedule an appointment or walk into any of the 600 locations across the US. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and support. For more information about your warranty and options, please contact our Samsung Support Team. We're here to assist you. Thank you for choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFold 7, the best money can buy
on September 21, 2025
Posted by: duyonthego
[This review was collected as part of a promotion.] The Galaxy ZFold 7 has completely changed how I use my phone. The hinge feels sturdier and smoother than ever, and both screens are bright and sharp. I love being able to use it as a regular phone, then open it up into a mini tablet for videos, reading, or multitasking.
Performance is fast and reliable, and the battery easily lasts through a busy day. The cameras take great photos and videos, even in low light.
Overall, it’s a powerful, well-built device that makes multitasking easy and adds a fun, premium feel to everyday use.
Value
5
Written by a customer while visiting Samsung US