Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,539 Reviews)
Rating breakdown 5,539 reviews
5 Stars
4,603
4 Stars
664
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
The ZFold 7 is awesome! Very simple to use!
on March 30, 2026
Posted by: Lest2001
[This review was collected as part of a promotion.] Gemini is awesome on this phone! Fun to use! I care for animals for clients. It's so easy to photograph and then add clothing using Gemini!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Fruit
on March 30, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] Galaxy AI is a great addition to my phone. It is packed with features that most fruits can't do on their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its super cool
on April 2, 2026
Posted by: SuperDope
[This review was collected as part of a promotion.] The Galaxy AI and the clear pics and huge screen is Superb!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent in every way
on April 2, 2026
Posted by: Ear2hear
[This review was collected as part of a promotion.] Fits my ear, love the sound quality and AI abilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The fold screen is nice
on April 3, 2026
Posted by: Denlog24
[This review was collected as part of a promotion.] I had high hopes for this phone as I have wanted a fold for years, but due to my job it wasn't feasible. I finally was in a place to get one and well... I was totally let down it lags, freezes, and sometimes just won't load anything. I find myself restarting it several times a day to fix bugs. It does have some nice features like the inside screen for YouTube and pictures, but sometimes when you go from the inside screen to the front screen it doesn't reform to fit the screen the "Galaxy Ai" is nice for a few things like picture editing. Overall I will not be buying another one and will be going to the s26 soon.
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey Denlog24,
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold is built to deliver a versatile multitasking experience with its large inner display and Galaxy AI features. It accommodates a variety of activities, from streaming to productivity, all on one device.
If your device is slowing down or glitching, it might be time to look for software updates. To do this, go to and open Settings. Then, swipe to and tap on Software update or System update. Choose Check for updates or Download and install. If an update is available, follow the on-screen instructions to finish the process.
We have extra tips and troubleshooting steps that might help, so please review the online resources linked below. If needed, don’t hesitate to contact our Samsung Support Team for additional assistance.
We appreciate your review and thank you for being a Samsung customer!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Much better for than the 5
on April 3, 2026
Posted by: Moondreamm
[This review was collected as part of a promotion.] I had the 5 and it was an awkward and uncomfortable feel. The 7 is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super large and easy to type on, with my big hands
on April 3, 2026
Posted by: Jacolantern
[This review was collected as part of a promotion.] The 7.8-inch screen is gorgeous, making it feel like carrying a tablet in your pocket. Perfect for splitting screens between a browser, a note-taking app, and a video call. It feels much sturdier than last year's model, and it now folds completely flat with zero gap. The dual-cell battery finally gets through a full day of heavy use, even with the high-refresh-rate display running. The Galaxy AI is also very amazing and helps me in all sorts of situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on April 4, 2026
Posted by: Rickeytan11
[This review was collected as part of a promotion.] Is the best phone in history? So good. I love the multitasking feature about it like how fast that you can make it like when I play games on there, it's just so clear and fast and there's no lag even when you multimscre. It's like no lag and it's just like nice to look at and stuff like that
Value
5
Written by a customer while visiting Samsung US