Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,539 Reviews)
Rating breakdown 5,539 reviews
5 Stars
4,603
4 Stars
664
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Jayson
from Westchester, NY
Expertise:Expert
Verified Purchase:Yes
Huge screen, fast processor and love how the phone is extremely light and thin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the beautiful design
on March 11, 2026
Posted by: Edukem
[This review was collected as part of a promotion.] I love the beauty of the z fold7 and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Musicians phone!
on March 12, 2026
Posted by: SamSingTeach
[This review was collected as part of a promotion.] I love the fold. I am a music teacher who can open and play my now visible music right from phone instead of caring sheet music or an iPad. Also traveling is great with the big screen to watch my shows!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few flaws
on March 13, 2026
Posted by: Galicia332
[This review was collected as part of a promotion.] I like this phone a lot bigger than my zfold 5. Great for multitasking and watching videos. My only complaint is that sometimes I feel like it doesn't detect where I tap and have to tap a couple times. Also when typing sometimes it'll randomly take me off the app and make me accidentally close app making me lose everything I wrote. It also over heated when I first bought it while charging with with wireless charger( it didn't have a case nor was i running any apps). So I just stopped using wireless charging.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Galicia332,
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Tech And AI features.
on March 13, 2026
Posted by: FLAWLESSJAMZ281
[This review was collected as part of a promotion.] This phone by far is a game changer, samsung really went above and beyond to make this phone thinner and lighter! The processor can really withstand multiple high powered apps running simultaneously with ease. Streaming on the device is phenomenal and gaming on it is at another level, I also love using the Galaxy AI features it really comes in handy with day to day tasks and great as utilizing it as a daily planner! I can only imagine what else this phone series will come up with in the future!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone (fold 7)
on March 13, 2026
Posted by: Dontech
[This review was collected as part of a promotion.] I can not believe the weight of the galaxy fold 7. I have the 1 TB version with 16 gig of ram and yes their is a difference, no matter what others say! Absolutely no studdering or app reloading, I can switch between apps so smoothly on the galaxy fold 7, that after 8 months with the galaxy fold 7 it still performs as quickly as it did on day one with no notice of slowdown at all.
I use may phone mainly open, on the extremely perfect inner display (obviously the outer display is stunning also) during weekdays, as i need a big screen most of the time for my job. I can tell you the screen is just stunning and the use is smooth, everything i use this phine for runs smoothly with perfection.
When I'm driving I use the galaxy fold 7 open, I listen to movies, how to videos, and navigation. The sceen brightness hold up perfectly with sunlight hitting the screen, I use vent mounts, so in the summertime the ac cools the phone down from the sunlight and in doing it this way I have never seen the brightess dim.
On weekends its like 50% open. When it comes to viewing pictures, everyone wants to view them on my galaxy fold 7 in the open screen. Pictures are stunning on the galaxy fold 7 as everyone else also says (and they have all kinds of other brand phones).
The camera is great when I finally got used to switching the cameras between 200mp, 50mp, and 12mp, once you get the hang of that, the pictures come out stunning!
The only downside no UDC and no Spen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my fold 7
on March 13, 2026
Posted by: Ja1234
[This review was collected as part of a promotion.] Love my fold 7
The minitablet it unfolds to is very handy when traveling or just kicking back and watching movies or play back recordings .the camera is incredibly sharp and so is the video. The slender body of it helps fit and my pocket well.the ease of use is fast the ai is helpful and very responsive. All in all great phone!
The minitablet it unfolds to is very handy when traveling or just kicking back and watching movies or play back recordings .the camera is incredibly sharp and so is the video. The slender body of it helps fit and my pocket well.the ease of use is fast the ai is helpful and very responsive. All in all great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable is the future
on March 13, 2026
Posted by: Oldtimr68
[This review was collected as part of a promotion.] Very good for videos, no more looking at a small screen. Takes the place of a tablet and then some. The AI is great. You can't go wrong with a single fold
Value
5
Written by a customer while visiting Samsung US