Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,441 Reviews)
Rating breakdown 4,441 reviews
5 Stars
3,734
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
78
88%of customers recommend this product.
(
566 out of
646)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
So thin and niceee
on November 6, 2025
Posted by: Mara33884
[This review was collected as part of a promotion.] I wasn't sure what to expect with this cell but holy smokes this is just another lifestyle. I love the big screen when opened. It's amazing to see how beautiful and perfect pictures are. It's unreal. The plus is how thin it is not bulky at all
Value
5
Response from Samsung USBy R&R, November 6, 2025
Hey Mara33884, your enthusiasm really shines through! The Galaxy Z Fold7’s sleek design, large display, and stunning photo quality are some of the features that stand out after trying the Galaxy Z Fold7. It’s always special when a phone feels like a lifestyle upgrade, just as you described. We appreciate you choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 12, 2025
Posted by: Brown4life
[This review was collected as part of a promotion.] As a truck driver I find the large screen useful for GPS and music apps to be open at the same time.
Value
5
Response from Samsung USBy R&R, November 13, 2025
Hey Brown4life,
Thank you for your thoughtful review. Your use of the Galaxy Z Fold7 highlights its strengths well. The large display is ideal for multitasking, navigation, and keeping apps open side-by-side. It’s great to hear it supports your work on the go so seamlessly. Many users appreciate the balance of flexibility, ample screen space, and smooth mode transitions, qualities you also value. Your perspective gives valuable insights into what this Z Series generation offers. We appreciate your trust in Samsung for your daily needs.
-Ty
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Thank you for your thoughtful review. Your use of the Galaxy Z Fold7 highlights its strengths well. The large display is ideal for multitasking, navigation, and keeping apps open side-by-side. It’s great to hear it supports your work on the go so seamlessly. Many users appreciate the balance of flexibility, ample screen space, and smooth mode transitions, qualities you also value. Your perspective gives valuable insights into what this Z Series generation offers. We appreciate your trust in Samsung for your daily needs.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Performance lacked
on November 14, 2025
Posted by: Yash
from Detroit
The feel the phone performance is not that great. Also battery needs huge improvement. Not lasting even a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, November 14, 2025
Hello there Yash,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
internal screen broke
on November 17, 2025
Posted by: Ender
Expertise:Intermediate
Interal screen shattered and stopped working due to hinge manufacturer defect. Owned it for 4 months before it happened.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hello there Ender,
Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
from Los Angeles
Verified Purchase:Yes
This phone is FINALLY what a fold phone should be. Its thin slick and feels amazing. Without even opening it, it's a full functioning phone. Don't even need to open it as much. Love love love. And the camera is amazing too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey Andrew,
Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone
on July 28, 2025
Posted by: Cali93
[This review was collected as part of a promotion.] My Z Fold 7 has revolutionized my daily life. The ability to unfold it into a tablet is a total game-changer for both work and play. Multitasking is a breeze, and streaming or gaming on the large display is incredibly immersive. The Galaxy AI features, like smart editing, subtly enhance every interaction. It's more than a phone; it's an essential tool that truly impacts my routine.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dimitry
from New York
Expertise:Intermediate
Verified Purchase:Yes
I would give 5 stars because the Samsung Galaxy Z Fold 7 is super thin and lightweight. Howerver, without the s pen support and the screen is reflective, I rated 4 stars. But I still recommend it because it's a really beautiful smart (folded) phone and nothing looks like it before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for your feedback on the Galaxy Z Fold7, Dimitry! While we truly appreciate the value of the S Pen in our Galaxy lineup, our main goal with this model was to deliver the lightest and thinnest experience yet. We wanted to maximize portability for our users, which is why we focused on that aspect. It's reassuring to see that you find it beautiful! Whether folded or unfolded, the Galaxy Z Fold7 really does exceed expectations. With an expanded 21:9 cover screen and an even sleeker form, it's now easier to hold than ever. Plus, the main screen spans 8 inches, making it the most expansive screen on a Galaxy phone. If you ever need anything or have any questions, feel free to reach out to us at Samsung Support. Thanks again for your review! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim and lightweight
on July 27, 2025
Posted by: Bmw325
[This review was collected as part of a promotion.] Al is the best part of the zfold7 I love that so easy n convenient to get job done thx samsung to innovative and smart b4 every one else keep growing
Value
5
Written by a customer while visiting Samsung US