Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,685 Reviews)
Rating breakdown 7,685 reviews
5 Stars
6,306
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4
This product is great in almost all aspects
on June 29, 2026
Posted by: ConstantFury
[This review was collected as part of a promotion.] Everything on the phone is top notch except 1 issue that can't be fixed. The folding screen will shatter for no reason.. I had to replace my folding screen 3 times in less than a year on this phone.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there ConstantFury,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
AI entertainment powerhouse in your pocket!
on June 29, 2026
Posted by: DeathmetalOs
[This review was collected as part of a promotion.] A.I. entertainment powerhouse, we gotta love the Z Fold 7! Old tv shows look great on this device and i love the AI features that are super helpful! Like AI select, whenever i need to copy a text on a webpadge or an app that doesnt let me select the text to copy, ai select lets me do that and more! Along with audio eraser which helps erase unwanted high pitch background noise in a video, as well as the creative studio that lets me create pictures from text or a sketch i make! I genuinely use this device everyday and for everything. It has replaced my laptop completely! The Z Fold 7 gives me so much options and features that ive never seen in a phone and that ive wished was in a phone. I am so honored to have been able to buy a z fold 7, it has made my life so much better because of how i like to spend my time! Thank you samsung for existing!:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design, features and with large a scree
on June 29, 2026
Posted by: DBurn2g
[This review was collected as part of a promotion.] This phone is so awesome. It has all the latest feature. Beautiful and bold design. Plus, it has a beautiful nd large screen. Its like a tablet on demand but you still can have a regular size phone. The screen is just as vibrate and clear as a standard phone. Galaxy AI works beautifully with it as well. This fingerprint button doubles as the Galaxy AI button. I would chose this phone again and again. Samsung always gets it right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect foldable
on June 29, 2026
Posted by: FlytRN
[This review was collected as part of a promotion.] This device is perfect for me. I am an RN that flies in helicopters and this phone comes in handy when I need to chart and verify treatment for my patients. Galaxy AI also comes in handy for summarizing trameatment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is beyond amazing... everyone comments
on June 29, 2026
Posted by: rphphd
[This review was collected as part of a promotion.] Everywhere I go people notice how beautiful and functional my Fold 7 phone is and they always ask if it's a tablet. The Samsung UI is super powerful and flexible sun options that I like like the side menu drawer and app selection couldn't be easier with multiple ways to get to your favorite apps. The settings are vast and the setting search makes it easy to get to the exact setting you want to modify.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great foldable phone!
on June 29, 2026
Posted by: TheGalaxyGuru
[This review was collected as part of a promotion.] I believe this OS has the potential to have really good optimization when the Galaxy Ai features become more advanced. The foldable is unique and very light.
Pros - bigger screen when unfolded
Bigger when closed from previous folds
Light
Pros - bigger screen when unfolded
Bigger when closed from previous folds
Light
Cons - cameras needs updating
Battery needs to be bigger
Wider in hand. Still to narrow
No s pen support
Battery needs to be bigger
Wider in hand. Still to narrow
No s pen support
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there TheGalaxyGuru,
The Galaxy Z Fold7 features a lightweight design, a larger cover screen, and a spacious unfolded display that enhances multitasking and entertainment. We appreciate that the updated size and feel of the device stand out compared to earlier Fold models. Your feedback regarding the camera, battery capacity, width, and the absence of S Pen support highlights areas where you would like the experience to be even more complete. Thank you for sharing your feedback with Samsung Galaxy.
-Ty
Samsung Support
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Samsung Community
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The Galaxy Z Fold7 features a lightweight design, a larger cover screen, and a spacious unfolded display that enhances multitasking and entertainment. We appreciate that the updated size and feel of the device stand out compared to earlier Fold models. Your feedback regarding the camera, battery capacity, width, and the absence of S Pen support highlights areas where you would like the experience to be even more complete. Thank you for sharing your feedback with Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Everything but One Thing
on June 29, 2026
Posted by: MrGecko
[This review was collected as part of a promotion.] I love everything about my Fold7 except being S-Pen compatible. This phone is a great size and weight. So much thinner than the Fold6. People don't realize it is a fold until I open it up. As I get older, the larger screen does help my ever failing reading eyesight.
I have barely used the AI on this phone but it's capabilities are far-reaching and look forward to exploring this in the future. This just blows my mind.
I hope they find a way to add a pen garage to the next phone, but at least make it so I can use a pen.
Overall, this is a great fold upgrade and would highly recommend this phone.
Value
4
Response from Samsung USBy R&R, July 29, 2026
Hiya MrGecko,
Thank you for sharing your experience with the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 stands out for its thinner, lighter design, expansive main display, and advanced Galaxy AI capabilities. It's great to hear how the larger screen has made reading easier while maintaining a sleek profile that surprises people when it's unfolded.
For users who enjoy writing and precise control, S Pen compatibility and built-in storage would enhance the experience even further. We truly value your thoughtful insights and enthusiasm for the potential of the Fold series.
Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 stands out for its thinner, lighter design, expansive main display, and advanced Galaxy AI capabilities. It's great to hear how the larger screen has made reading easier while maintaining a sleek profile that surprises people when it's unfolded.
For users who enjoy writing and precise control, S Pen compatibility and built-in storage would enhance the experience even further. We truly value your thoughtful insights and enthusiasm for the potential of the Fold series.
Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Zfold 7 is a phone that stands on business
on June 29, 2026
Posted by: BeeNoble
[This review was collected as part of a promotion.] I enjoy the full factor of the phones wonderful and I think the gaming on this thing is a beast of a thing that other company needs to worry about hola!
Value
5
Written by a customer while visiting Samsung US