Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,184 Reviews)
Open Ratings Snapshot
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Great product
on June 1, 2026
Posted by: pcgirl077
[This review was collected as part of a promotion.] Love the Galaxy AI on this phone. Has great features like rephrasing texts or paragraphs. Love that it's lighter than the previous models. Easy to navigate.
I play all my favorite games on this device, and the quality overall is stupendous!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on June 1, 2026
Posted by: EddieC
[This review was collected as part of a promotion.] I've had my phone for about a year and I love it period I always get the newer phones when they come out And this is the second fold I've gotten and it's great period And when Galaxy AI was installed it made it even better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Massive screen and brightness
on June 1, 2026
Posted by: Mister
[This review was collected as part of a promotion.] I love the Galaxy fold 7 because of the massive screen
and the features. I like this phone because the picture quality is good and the battery and software is excellent. I can't wait to purchase and get the next fold 8.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsome phone I gladly i got it wonderful features
on June 1, 2026
Posted by: Chieflaroche
[This review was collected as part of a promotion.] Love my fold 7 and the galaxy ai is a great tool I'm always using it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Same Issues as Past Models
on June 1, 2026
Posted by: this1otherguy88
[This review was collected as part of a promotion.] For the most part, I love my Fold 7. The issue is the same as I've had with my Fold 4, the inside screen going out for no reason. I went through five Fold 4's, all covered under warranty, due to the screen going out. My Fold 7 has the same problem, the only exception is it's intermittent, sometimes it will turn on, sometimes it won't for half the screen, yet the touch controls continue to work. Other than that, the phone is great. Good battery life, decent camera. Wish it had better zoom and stylus capabilities. The AI features are solid, I really like the ambient weather on the lock screen.
Value
3 out of 5
3
Response from Samsung USBy R&RJune 3, 2026
Hey there this1otherguy88,
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
love the phone
on June 1, 2026
Posted by: David
Verified Purchase:Yes
Battery? no good won't last 10 hr. only made for white collar people. im in construction and can't get it damaged. So need a better device to run my business and work.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy Z fold 7
on June 1, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] I love my new phone, The Galaxy Z fold 7. I have been with Samsung since the Galaxy 2. Thos is my first Fold series, and it is absolutely wonderful. The A.I features with photos is just out of this world, with what you can do with your pictures. Not even mentions the double screen when it's opened. Streaming my shows, playing games, and watching music videos, is on a whole other level. I just can't see a phone getting better than this. The only slight down side would be protective phone cases. But it's such a great phone that is just so minor it doesn't matter.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The best Fold to date!
on June 1, 2026
Posted by: mongibello78
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 as my daily driver, and it is easily the most refined foldable I’ve ever held. Samsung finally fixed the bulkiness of older models, making it mind-blowingly thin at just 4.2 mm open and 8.9 mm closed. It finally feels like a normal phone in my pocket, and the wider cover screen makes it comfortable to use without unfolding it every two minutes.
The AI features on this phone are a game-changer, especially for photography. It is hands-down the best phone on the market for editing photos on the go. The massive 8-inch screen combined with smart object-erasing and seamless background-filling tools makes cleaning up shots incredibly fast and natural.
The camera quality is impressive thanks to a sharp 200 MP main lens that delivers vibrant colors and great low-light performance. However, a slightly more powerful zoom would be appreciated. The phone is stuck with a modest 3x optical zoom, and when you crop into an image on that large internal display, you really start to notice the digital blur.
Battery life is decent, with the 4,400 mAh capacity easily pushing through a full day of heavy use and photo editing. The real drawback is that it lacks super-fast charging. Being capped at 25W means it takes about an hour and a half to fully juice up, which feels outdated for a premium device.
Overall, it is a phenomenal piece of engineering with unmatched editing tools, but the slow charging and limited zoom keep it at a 4 out of 5 stars review for me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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